Reputation Us

NOVEMBER 15, 2021

The proliferation of data, technology and automation has transformed the composition of companies’ assets. Airmic , a London association for those responsible for their organization’s risk management and insurance, hosted a webinar focused on reputational risk in March 2021. Employee abuse. Disease outbreak (excluding Covid).

Insurance 97

Insurance Insurance Exercises Reputation 97

Onclusive

JUNE 15, 2022

As a result, PR metrics are often tangential to the way that other marketing functions quantify success, leaving the CMO and the rest of the C-suite with the challenge of normalizing disparate data sets. Director, Global Corporate Communications, Mimecast What’s the secret to success?

Marketing 195

Marketing Measurement Advertising Advertising 195

Onclusive

JUNE 15, 2022

As a result, PR metrics are often tangential to the way that other marketing functions quantify success, leaving the CMO and the rest of the C-suite with the challenge of normalizing disparate data sets. Communications embraces all of the company’s stakeholders — customers, employees, the media and the public at large.

Marketing 195

Marketing Measurement Advertising Advertising 195

The Stalwart Blog

NOVEMBER 18, 2019

Dave Oates: Hey, thanks for joining us for another edition of the Public Relations Security video cast where we talk to experts in all facets of crisis events and crisis management. Lily Li: I mean, right now, a lot of businesses don’t realize how much data they’re collecting. Tell us about it. Lily Li: Sure.

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Data Privacy System Crisis Communications 60

ImPRessions - Crenshaw Communications

OCTOBER 4, 2019

Few corporate CEOs will deny that a company’s reputation colors every aspect of business, including marketing, talent recruitment, employee relations, shareholder relations, and the customer experience. Yet, even though reputation management is prized, it’s not always well understood. In fact, the 2017 U.S.

Reputation 203

Reputation Crisis Management Airlines Corporate 203

Flack's Revenge

OCTOBER 24, 2018

But they should come clean, and ‘fess up to problems when they occur, according to the basic tenets of crisis management. The far better approach to crisis management is to rip off that Band-Aid – admit your mistake, explain, apologize, and rectify. It is here that good old PR and crisis management can help.

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Crisis Management Crisis Employee Google 123

Presspage

FEBRUARY 28, 2024

Tailoring your communications to the different interest groups is also important, as your investors will be differently affected than your employees or their families. A detailed plan with concise action points during a crisis, as opposed to just acting on the fly, can help you save time and publish that information right away.

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Crisis Reputation Software Crisis Communications 113

NewsWhip

MARCH 27, 2023

Data has changed everything First things first, it’s worth acknowledging that data has changed the way the comms world works. Reports that used to come the following month are now available the same week or the same day in many cases, allowing data to be used to course correct on campaigns and coverage as appropriate.

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Data Crisis Corporate Crisis Management 148

PRSay

SEPTEMBER 16, 2020

With more than 350,000 employees, 156 facilities, thousands of outpatient centers of care, they provide care to nearly 9 million veterans nationwide. We then took a look at our “World in Data” statistics to keep an eye out on the transmission worldwide. We displayed loyalty in servicing our employees and our patients.

Ethics 203

Ethics Public Affairs Crisis Management Training 203

Cision

JULY 27, 2017

Not knowing this, you give the okay to move in a direction to attract more customers rather than committing energy to doing crisis management. Talk to Customers & Employees. Your employees have a different perspective of your brand than you do, so talk to them as well. How Can You Determine How You are Seen?

Brand 231

Brand Branding Employee Data 231

Melissa Agnes

FEBRUARY 16, 2016

Crisis communication is one of the most important aspects of your crisis management. In fact, whom you communicate with in a crisis, along with when and how you communicate with them, can mean the difference between successful crisis management and crisis management failure. Candidates.

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ImPRessions - Crenshaw Communications

MARCH 19, 2019

Some individuals and agencies concentrate strictly on reputation management, litigation PR, or crisis management. Business people who aren’t using PR tools and tactics to better understand customer, influencers, employees, or partners are probably not maximizing their investment. But PR is still about the story.

Nonprofit 271

Nonprofit Crisis Management Fashion Advertising 271

PRSay

JUNE 23, 2021

companies faced 65,000 attacks during 2020, in which their computer systems and data were held hostage by cybercriminals. Consider how an attack centered on a company’s IT infrastructure could quickly upend established crisis plans and procedures. Enlist employees. Have a “Plan C.”. Exercise regularly.

Crisis 146

Crisis Insurance Insurance Exercises 146

NewsWhip

JANUARY 19, 2021

Our latest feature which further expands our crisis management capabilities. When we launched Crisis Dashboard in October 2020, we brought the most comprehensive view of real-time news engagement and influence in the media and public spheres. How Compare helps with three key aspects of crisis management.

Crisis 78

Crisis Crisis Management Data Measurement 78

ImPRessions - Crenshaw Communications

JUNE 26, 2019

For those who said they did plan to speak publicly about issues, the most pressing topics named were data privacy, healthcare, and diversity and inclusion. It’s not always about crisis management. To manage a corporate transition. To announce a new strategy. To signal a cultural shift.

Trade Shows 271

Trade Shows Leadership Airlines Corporate 271

Reputation Antistress by Sergii Bidenko

APRIL 21, 2023

Delegate Handling a crisis is not a one-person job, even if you are the company's owner and CEO. Having a crisis managing team of key employees with all relevant information would be best. A communications manager or a reputation expert plays the most crucial part here.

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Crisis Communications Crisis Communications How To 52

5W PR

APRIL 9, 2024

Data breaches, security loopholes, and service breakdowns are just some crises that could send a tech firm into a frenzy. Crisis management blueprint The foundation of public relations crisis preparedness is a detailed crisis management blueprint. Training and drills A plan on paper is just the first step.

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Crisis Management B2B Crisis Company 78

ImPRessions - Crenshaw Communications

OCTOBER 27, 2016

The unauthorized disclosure of private information is particularly tricky in crisis management terms. This is a no-brainer, but it needs to be read and understood by every employee and vendor/partner of any organization that’s at risk — and that means everyone. Experts tend to divide negative events into two groups.

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Privacy Crisis Policies How To 120

Reputation Us

DECEMBER 14, 2022

Horoscopes aside, with the breadth of pressures on companies and their employees, it’s no surprise that more than half of our Eight Reputation Enhancement Actions to Take are people-centric this year. By posing open-ended questions, you can determine what improvements your employees think should be made. < Action 2: Explore Web3.

Reputation 78

Reputation Insurance Insurance Employee 78

Prohibition

JANUARY 24, 2022

Every workplace crisis communication strategy’s major purpose is to facilitate seamless communication within a business during a crisis. Product recalls, data breaches, workplace injuries, bankruptcies, and other workplace crimes such as sexual harassment are all examples of instances where crisis communication is used.

Crisis Communications 62

Crisis Communications Crisis Agency Communications 62

Prohibition

FEBRUARY 14, 2023

It can also involve data -driven strategies, such as driving lead generation, maximising reach, and measuring the success of distribution strategies. A data-driven Tech PR strategy can help to create a strong presence in the media and reach the right target audience. 3d hands holding a cell phone and pointing to the screen.

Strategy 62

Strategy Brand Branding Technology 62

Melissa Agnes

MAY 26, 2014

We are frequently reminded that the art of crisis communications and crisis management is a tough one to master. Some people do it right in a crisis. So, let’s look at what to avoid when confronted with a crisis. Oh, okay, our data breach only affected 40 million customers (a few weeks later …) Oh wait !

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Crisis Crisis Communications Film Training 264

Sword and the Script

SEPTEMBER 19, 2022

Internal communicators are striving to better inform employees – and improve engagement rates. Top internal comms goals: 74% said “keeping employees better informed with targeted/relevant content”; and. 70% said “improving employee retention and engagement.”. And what channels do they plan to use to achieve those goals?

Survey 81

Survey Corporate Communications Financial 81

PRSay

FEBRUARY 16, 2021

Bring in data or other experts to make your case. Very early in my tenure as a senior executive at Edelman in the late 1990s, I flew from Chicago to visit a new client — a large manufacturing company whose leadership was furious that employees at one of its plants had voted to unionize. . • Voice your concerns — often. Tell them again.

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Communications Ethics Leadership Reputation 158

Katie Paine's Measurement Blog

JANUARY 24, 2023

Also, it doesn’t take into consideration what is likely to be driving decisions in the war room, e.g., the relative impacts to the organization in terms of legal costs, employee morale, customer retention, and stock price. So a more valid way of comparing crises with the data we have now might be to look at the engagement per media story.

Measurement 40

Measurement Crisis Crisis Management Data 40

Cision

MARCH 28, 2016

A crisis can strike your brand at any moment on any social media platform. And no matter the scenario — data breach, employee scandal or hashtag hijacking — your brand will almost immediately find itself under scrutiny. So how can your brand share its side of the story?

Crisis 120

Crisis Tourism Crisis Management Energy 120

Onclusive

APRIL 12, 2018

She joined UL in 2015 and is responsible for brand and marketing strategy, communications, public relations and crisis management, corporate social responsibility, events, customer experience, digital marketing and social media, as well as the marketing organization at large.

Content Marketing 170

Content Marketing Interviews Marketing Leadership 170

ImPRessions - Crenshaw Communications

MAY 15, 2019

It’s not unusual that Boeing CEO Muilenberg viewed his crisis in the context of his short-term responsibility to employees and shareholders. In some ways it’s analogous to the 2017 data privacy scandal experienced by Equifax.

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Reputation Airlines Automotive Software 245

Beyond PR

JULY 28, 2017

Not knowing this, you give the okay to move in a direction to attract more customers rather than committing energy to doing crisis management. Talk to Customers & Employees. Your employees have a different perspective of your brand than you do, so talk to them as well. How Can You Determine How You are Seen?

Employee 80

Employee Journalism Data Technology 80

Presspage

OCTOBER 24, 2017

This may be a negative product review, a dissatisfied employee or a stakeholder that inadvertently leaks the news. Measuring impact With online data on the rise, the cry for measurable results has become louder. When you send out your message, start to gather data immediately. Crisis management A crisis is inevitable.

Crisis 102

Crisis Measurement Reputation Crisis Management 102

Doctor Spin

FEBRUARY 22, 2024

Manage issues before they escalate and become real problems. Gather actionable insights from data analysis and focus groups. Driving Employee Engagement. link] Most organisations have employees. Driving Employee Engagement. Influence public opinion and legislative processes. Boynton, L., & Mishra, A.

Publicity 52

Publicity Public Affairs Journalism Corporate 52

ImPRessions - Crenshaw Communications

APRIL 10, 2018

” Most significantly, he blames lower-level employees, saying they “misinterpreted” the company’s sales incentive policy. If 1% (over 5000) employees are fired for defrauding their customers, how can management not take responsibility for this behavior? Scandal: 2017 Epic data breach . Contrition?

Interviews 170

Interviews Media Training Training Video 170

Sword and the Script

JULY 12, 2016

That’s the essence of crisis communications planning – preparing for the worst before it happens. The typical things that come to mind, at least in the B2B tech sectors, might range from data breaches to product recalls and from acts of nature to tragic accidents, but research out of the UK adds one more thing: upper management.

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Study Leadership Crisis Crisis Communications 60

Presspage

MAY 29, 2017

Too often, employees in other departments don’t see their PR colleagues as acting on their level, assuming PR people don’t know what’s really going on and are only focused on sending out their happy press releases. The PR team is only called in to fix things when a crisis has already started.

Journalism 79

Journalism Airlines Brand Branding 79

Melissa Agnes

MARCH 20, 2014

AppFirst provides IT professionals with the most complete and transparent data about how their applications and infrastructure are performing. One Friday morning, CEO & Co-founder of AppFirst, David Roth, was woken at 2am to a crisis that threatened the organization’s reputation and, ultimately, their profitability.

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Crisis Management Crisis Case Study Reputation 238

Sword and the Script

JANUARY 3, 2023

This can include the media, customers, employees, and the general public. Crisis management: When an organization faces a crisis, PR practitioners may work to minimize the damage to the organization’s reputation by managing the flow of information and communicating with the public. What is public relations?

Interviews 106

Interviews Publicity Technology Social Media 106

Flack's Revenge

AUGUST 14, 2019

Add the likelihood that employees who steered your brand toward its good standing feel more invested. A PR crisis could ravage your reputation, and any number of potential developments can trigger one. Lasker, Founder and CEO of News Exposure. . Your company’s hard-won reputation is an immeasurable asset.

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Crisis Reputation Radio Analysis 120