Remove Analytics Remove Creativity Remove Customer Service Remove Facebook
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How Do You Monitor for Mentions on Podcasts [PR Tech Sum]

Sword and the Script

business is now supporting Instagram Messaging, which will provide a “unified inbox” for customer service teams with “high-volume” messaging. The announcement also noted the company is adding analytics for Instagram messaging. Separately, Cision said it’s Falcon.io The company is hiring in North America.

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Ecommerce for Social Media 2024: Ultimate Guide

Burrelles Fresh Ideas

Big names like Facebook, Instagram, Pinterest, and TikTok are all in on this. Take Facebook, for instance. Instead of whisking users away to your website, they have a “checkout on Facebook” option. Plus, most social platforms have analytical tools to track users’ social and buying behaviors over time. The convenience?

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10 Marketing Technologies That Should Be On Your Radar in 2021

PR 20/20

HubSpot : If you are looking for an all-in-one customer service, marketing and sales solution, look no further. HubSpot began life as a marketing app in 2006, and has grown into a marketing, sales and service platform company that has 86,000+ customers in more than 120 countries. Pattern89 : Forget blind A/B testing.

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An “Interview” with ChatGPT: What is Public Relations? How Has PR Changed? Will Artificial Intelligence Replace Comms Pros?

Sword and the Script

Creativity: PR practitioners must be able to think creatively and come up with new and innovative ideas for campaigns and projects. If anything, AI tool that writes will make creative writing more important, because when everyone has the same tools to write content, it will all sound the same.

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Five Key Steps to Introducing Your Consumer Brand to a New Social Media Platform

Landis PR

If your goal is to increase brand loyalty, a Facebook Page or Group may prove most valuable. Engage with your fans and focus on customer service to generate positive reviews. Facebook’s content sharing feature can help expand your audience and drive traffic back to your brand’s website.

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20 of the Coolest Marketing Conferences to Attend in 2020

PR 20/20

The lineup for 2020 includes speakers from Facebook, Youtube, Instagram, LinkedIn, and a number of well-known social gurus. This event is focused on “building traffic, expanding brand awareness, improving customer service and gaining insight into today’s latest digital tools.” Stop by his session and say hello!

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Be All In Or Get All Out With Content Marketing

Beyond PR

Something I’ve been reflecting on a lot lately in taking over both Cision and PR Newswire’s blogs is the need for content marketers to stop and do a gut check — and a persona check, analytics check, etc. They listened to people complaining about this and created a new customer service program and awesome content about it.