5W PR

AUGUST 27, 2018

One of the premier airlines in the country, Delta once ruled the friendly skies. But the company failed to adjust to higher fuel prices and the new competition from smaller low-fare airlines. By 2013, more passengers were flying Delta than any other airline.

Company 87

Company Airlines Print Government 87

Prohibition

DECEMBER 9, 2021

This is why it is important to prepare for a PR crisis. Recently Yorkshire Cricket Club underestimated the power of social media and conducted a master class on how not to respond to a PR crisis. The key to any crisis communication is to be proactive, transparent and accountable. How to create a crisis management plan?

Crisis 62

Crisis Crisis Management Reputation Crisis Communications 62

5W PR

JUNE 6, 2017

If the crisis is something like your airline employees dragging someone out of his seat and off the flight because of a company policy. The post Regaining Public Trust After a Crisis appeared first on 5W PR News and Updates, NY Public Relations Agency Blog.

Crisis 76

Crisis Publicity Policies Airlines 76

MaccaPR

FEBRUARY 19, 2018

Amidst the hurricane of PR catastrophes this past year – from H & M’s racist “Biggest Monkey in the Jungle” debacle, Papa John’s CEO attacking the NFL and Uber’s parade of scandals to United Airlines’ nose-breaking, tooth-shattering attack on a passenger, the Oscar “Best Picture is.Oops!”

Instagram 98

Instagram Crisis Local Privacy 98

Maxim Behar

DECEMBER 20, 2022

Many of the people running the world’s biggest agencies are almost invisible on the global stage. This is what I can see every time when I visit your great agency in Sofia. Sales and Traffic Representative, Turkish Airlines. Managing Director, Agency 1323. Crisis Communications Author. See you soon! .

Energy 52

Energy Groups Internal International 52

Sword and the Script

MAY 23, 2017

Sizing up or prioritizing responses in crisis communications. Good PR agencies usually ask new clients for a list of top competitors. Larger companies have so much coverage – an airline for example – that it would take teams of people clipping newspapers in Maine to monitor. Evaluating editorial calendar opportunities.

SEO 64

SEO Tools Engineering Web 64

Prohibition

MAY 15, 2020

This was followed with a rather disappointing remark from the airline s chief executive who admitted: ‘social distancing on flights just isn’t realistic.’ . — Kelly Bonner (@KellyBonner) May 4, 2020. This caused real backlash from customers and naturally made their way onto social media.

Crisis 71

Crisis Government Social Media Reputation 71

Prohibition

MAY 15, 2020

This was followed with a rather disappointing remark from the airline s chief executive who admitted: ‘social distancing on flights just isn’t realistic.’ . — Kelly Bonner (@KellyBonner) May 4, 2020. This caused real backlash from customers and naturally made their way onto social media.

Crisis 62

Crisis Government Social Media Reputation 62

Cision

DECEMBER 4, 2017

United Airlines came under fire for forcefully dragging a passenger out from the overbooked flight number 3411 as a video recording of the incident went viral on social media. All of this happened because United Airlines chose to ignore the gravity of the situation. Hopefully, the above tips will help you turn a crisis into a PR win.

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Crisis Brand Branding How To 271

Konnect Agency

MARCH 12, 2020

taking eighth place under military personnel, firefighters, airline pilots police officers and the like. For example, select PR firms manage crisis communications, which of course is going to fuel up some stress due to the situation; however, it’s key to remember that the so-called crisis will come to an end.

Energy 84

Energy Airlines Crisis Crisis Communications 84

The Hoffman Agency

AUGUST 29, 2019

While they proved to know more about PR than we expected, we decided to give them an inside look at our world, by putting them through a crisis communications activity. PR is a very collaborative industry, and when working at an agency, you almost never make a move or recommendation without consulting your teammates.

Crisis 31

Crisis Airlines Privacy Crisis Communications 31

Ethical Voices

MARCH 28, 2022

She provides strategic public relations planning and execution to both companies and marketing and PR agencies. And then after that, I really did a variety for the first part of my career of corporate and agency. Joining me on this week’s episode is Ellen Crane, APR, Fellow PRSA. I had it for about 15 years.

Ethics 52

Ethics Strategy Real Estate Local 52

Shift Communications

OCTOBER 4, 2017

United Airlines learned this the hard way; a PR disaster struck when video footage of a passenger being forcibly dragged off a flight created a media firestorm, which consequently damaged their brand reputation and impacted stock value. One of the main causes of bad press is a poor customer experience.

Airlines 87

Airlines Financial Film Viral 87

MaccaPR

JANUARY 6, 2015

Each post brings you marketing lessons drawn from brands like General Mills, Target, Procter & Gamble, Beats By Dre, Dove, Mentos, Apple, Samsung, Kmart, Verizon, Ben & Jerrys, Burger King, Charmin, Southwest Airlines and Under Armour.

Blogging 48

Blogging Wikipedia YouTube Content Marketing 48

Stuart Bruce

OCTOBER 30, 2014

Stuart Bruce speaking at the IATA Crisis Communications in the Social Media Age conference. (c) This morning I gave a keynote at the global ‘Crisis Communications in the Social Media Age’ conference in Istanbul. Sorrel doesn’t think so: “Ad agencies do say they can do this stuff, but they can’t.”.

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Crisis Communications Transportation Conference Social Media 148

MaccaPR

APRIL 28, 2016

At our agency, we’ve always said that a good story well told can change the world. I really believe that – we communicators have the power to raise awareness, open minds and change hearts. Maybe real communication will occur. As a side benefit, it’s a phenomenal way to extend your relationships and network.”. Fred Haberman.

Tourism 48

Tourism Airlines Writing Meeting 48