ImPRessions - Crenshaw Communications

JUNE 26, 2019

To show leadership during a serious crisis situation. A truly critical event, like one that involves loss of life, major litigation, or a viral story like the United Airlines incident of 2017 usually requires an ongoing commitment by the company chief. It’s not always about crisis management.

Trade Shows 271

Trade Shows Leadership Airlines Corporate 271

Melissa Agnes

NOVEMBER 23, 2014

Welcome to episode #025 of The Crisis Intelligence Podcast, with Melissa Agnes and Maanit Zemel. Within this episode of The Crisis Intelligence Podcast, Maanit Zemel, a Canadian attorney specializing in CASL, and I discuss what CASL is, who it applies to and why it needs to be taken seriously. Check out our Crisis Intelligence Blog.

Policies 263

Policies Crisis Crisis Management LinkedIn 263

PRSay

MARCH 22, 2017

PwC LLP (@PwC_LLP) February 28, 2017. The protocol was just to stop the snowball effect, whether that meant walking onstage or signaling to the stage manager. In other words: saving the Oscars is a spur-of-the-moment operation for PwC and the Academy, and the event badly needs a crisis playbook. pic.twitter.com/uNGSbhgKFt. —

Crisis 110

Crisis Sports Television Print 110

PR Conversations

MAY 1, 2017

The following is the result of our subsequent shared musings concerning the impact of crisis situations on the health and well-being of public relations practitioners. In an ongoing crisis, operating on adrenaline for a prolonged period of time can be – and is often – physically and mentally harmful.

Crisis 63

Crisis Crisis Management Leadership Training 63

ImPRessions - Crenshaw Communications

JUNE 5, 2018

While not a direct attack on Tide’s products, the viral video trend of teenagers filming themselves eating Tide Pods in 2017-2018 led to many emergency room reports – and the risk of injury or worse. Not only is this episode considered textbook crisis management , but it also boosted Tide’s brand exposure.

Brand 160

Brand Branding Viral Crisis Management 160

ImPRessions - Crenshaw Communications

MAY 15, 2019

Boeing’s PR crisis deepened this week as a fuller picture emerged of its handling of serious problems surrounding the 737 Max. It’s not unusual that Boeing CEO Muilenberg viewed his crisis in the context of his short-term responsibility to employees and shareholders. CC BY-SA 4.0.

Reputation 245

Reputation Airlines Automotive Software 245

PR in High Definition

DECEMBER 1, 2022

Crisis management has always been a significant part of public relations, but no one could have predicted the scale and reach that cancel culture might have. A certain beverage company will remember 2017 as the year they lost a predicted $5 million dollars in the aftermath of cancel culture. Damage that cancellation can do.

Reputation 62

Reputation Leadership Company Crisis Management 62

Melissa Agnes

NOVEMBER 23, 2014

Welcome to episode #025 of The Crisis Intelligence Podcast, with Melissa Agnes and Maanit Zemel. Within this episode of The Crisis Intelligence Podcast, Maanit Zemel, a Canadian attorney specializing in CASL, and I discuss what CASL is, who it applies to and why it needs to be taken seriously. CASL’s exemptions. Get connected!

Policies 100

Policies Crisis Management Crisis LinkedIn 100

Critical Mention

NOVEMBER 7, 2019

. “EKA is a government relations and public affairs firm specializing in political consulting, government relations, policy issues, and crisis communications strategy.” “Reputation management and crisis communications is something our firm is continually engaged in. ” What are Your Favorite PR Trends?

Communications 81

Communications Crisis Communications Media Crisis 81

Stern + Associates

NOVEMBER 1, 2017

Top Takeaways from HR Tech 2017 From artificial intelligence to diversity, no topic was off limits at this year's HR Technology Conference. Crisis Management for the Digital Era No organization wants to think about potential crises, but in the Age of the Internet, news spreads like wildfire and companies can't afford to be unprepared.

Crisis Management 48

Crisis Management Conference Leadership Crisis 48

Cision

MAY 12, 2017

The core algorithm linked to quality appeared around March 8, 2017. This stresses on the importance of mobile search and mobile-optimized websites adds to the importance of ranking higher in mobile search results, especially during a PR crisis when a breaking news is plastered all over the internet. Google Fact Check.

Google 259

Google Digital PR Mobile SEO 259

Melissa Agnes

NOVEMBER 26, 2014

Note: For more information on CASL and creating a CASL compliance policy, listen to episode #025 of The Crisis Intelligence Podcast. In addition, beginning in July 2017, anyone may commence a civil action for violations of CASL, raising the very real possibility of a whole new slew of class actions. There are several reasons.

Policies 100

Policies Crisis Management Crisis Software 100

Reputation Us

SEPTEMBER 25, 2019

A crisis that strikes a credit union makes for colorful and familiar headlines these days, from embezzlements to cybersecurity. When a crisis occurs, it typically puts your credit union’s reputation to the test. Follow Your Crisis Communications Plan. If a crisis hits, one of the first questions to ask is, “Who is affected?”

Reputation 60

Reputation Publicity Crisis Media 60

PRSay

OCTOBER 21, 2019

There’s a real ripple effect in communications and how you tell a story,” said Acker, who moderated the crisis keynote panel on Sunday afternoon at the PRSA 2019 International Conference in San Diego. It gets your people through that crisis and you start to develop more of that hope and glimpse of a positive future.”.

Conference 88

Conference Crisis Community Internal 88

Cision

DECEMBER 4, 2017

One negative comment can attract thousands of tweets and reactions, turning that single comment into a full-blown PR crisis. When a PR crisis hits, confusion, anxiety, and chaos can shake up your organization. In fact, you can turn a brand crisis into a PR success if you act fast swiftly. — United (@united) April 10, 2017.

Crisis 271

Crisis Brand Branding How To 271

Presspage

APRIL 25, 2017

According to the latest edition of the 2017 Edelman Trust Barometer the confidence in has CEOs plummeted to a record low (see below, sheet 17). All this is further enlarged and strengthened in a time of crisis, to which no organization is immune. The benefits of real-time PR can be of major importance during a crisis.

Trends 79

Trends Crisis Reputation Employee 79

ImPRessions - Crenshaw Communications

APRIL 10, 2018

Scandal: 2017 Epic data breach . Scandal: 2017: Ticketed passenger dragged off plane. Ells stepped down in late 2017, which shows that you can be an excellent apologizer, but if you don’t fix the problem, it won’t matter in the long run. He was forced to resign about a month after the scandal broke. Contrition?

Interviews 170

Interviews Media Training Training Video 170

Prohibition

DECEMBER 17, 2021

When a crisis hits the news, we are reminded of a valuable lesson: that companies and businesses often have to act fast in order to prevent further damage from taking place. Crisis communications is an important aspect to tackle as a business owner. This guide is written to assist in every aspect of crisis communication.

Crisis Communications 62

Crisis Communications Crisis Communications Crisis Management 62

Critical Mention

SEPTEMBER 9, 2018

And between 2017 and 2018, the number of survey respondents that said they would invest in tech jumped from 8% to 23%. The tracks include Marketing Communication, Leadership & Management, Big Data & Measurement, Reputation & Crisis Management, Tools & Techniques and Special Interests.

Conference 66

Conference Crisis Management Survey Big Data 66

PR News

FEBRUARY 14, 2019

Three editions of PR News’ Salary Survey (2018, 2017, 2016) show the majority of PR pros are “either satisfied” or… Continued. Since it’s Valentine’s Day, it’s the right time to discuss what we love about PR and marketing. There’s plenty to say.

Survey 91

Survey Blogging Marketing Crisis Management 91

PR 20/20

AUGUST 22, 2017

Editor's note: This post was originally published in May 2013, and was updated in August 2017 per latest best practices and data. HubSpot’s 2017 State of Inbound Marketing annual report asked marketing teams about their top challenges. Brainstorm contingency and crisis management plans. Why do we need a blog?

Marketing 87

Marketing Resources Technology Internal 87

Beyond PR

MAY 12, 2017

The core algorithm linked to quality appeared around March 8, 2017. This stresses on the importance of mobile search and mobile-optimized websites adds to the importance of ranking higher in mobile search results, especially during a PR crisis when a breaking news is plastered all over the internet. Google Fact Check.

Google 64

Google Digital PR Mobile SEO 64

Maxim Behar

JANUARY 31, 2024

Having couples of university educations, writing numerous of interesting business books, some of them bestsellers in the USA, accumulating huge experience in strategic consulting an crisis management, managing many international communications organization, Behar with no doubt now is one of the global leaders in Public Relations business.

Publicity 59

Publicity Crisis Management Leadership Hotels 59

ImPRessions - Crenshaw Communications

FEBRUARY 7, 2018

That’s the unhappy fate of James Henderson, the former CEO of now-defunct PR and crisis management powerhouse Bell Pottinger. When it finally resigned the Oakbay account in 2017, it was too late to save the agency’s reputation. Don’t tarnish your profession.

Reputation 157

Reputation Crisis Management Ethics Agency 157

Maxim Behar

JANUARY 24, 2022

We also provide services such as social media development, content management, creating visuals, and more which keeps updating every week. In 2017, he was inducted into the Global PR Hall of Fame in London as the first-ever East European expert. The crisis has tested our endurance and we molded according to the required environment.

Ethics 52

Ethics Creativity Leadership Crisis Management 52

Sword and the Script

DECEMBER 20, 2022

” ~ Molly McPherson , APR, Public Relations and Crisis Manager, Molly + Co. 2017: One Prediction Each for PR, Content Marketing and Social Media. AI-enhanced writing platforms like Grammerly and Wordtune seem dated in comparison to ChatGPT, which generates high-quality written materials quickly and accurately.

Marketing 187

Marketing Content Marketing Data Social Media 187

Norton's Notes

JULY 26, 2017

I speak a lot to student and marketers alike about social media crisis management as I believe it can have a huge impact on a brand’s reputation and share price if you get it wrong. I am giving another of my lectures soon and as part of this I have been researching some of the worst social crises of 2017. So there it is.

Social Media 49

Social Media Airlines Media Viral 49

Deirdre Breakenridge

JANUARY 3, 2018

Out of the 25+ books that I’ve read in 2017, there were four that stand out in my mind. I also want to thank Fred Garcia for sending me a copy of his book, and my husband, Mark , for insisting that The Opposable Mind should be on my list even though it was the last book I read in 2017. In this case, I saved one of the best for last.

Crisis 0

Crisis Journalism Hotels Case Study 0

ImPRessions - Crenshaw Communications

JANUARY 6, 2022

they weren’t even integrated into the iPhone until 2017. Peloton was riding high just before Christmas after its speedy response to a fast-breaking PR crisis. The social audio platform didn’t suffer a PR crisis so much as a drop off the radar screen. QR codes have been used in Asia for years, but here in the U.S.

Facebook 310

Facebook Crisis Employee Government 310

Sword and the Script

DECEMBER 12, 2017

9) Crisis management grows exponentially. The market for crisis management PR services will continue to grow exponentially, particularly in the area of crisis preparedness/planning/training.”. Jonathan Bernstein | Bernstein Crisis Management, Inc. Forrester: 20-Year Predictions [by George Colony].

Marketing 101

Marketing Content Marketing Crisis Management Data 101

NewsWhip

AUGUST 11, 2021

In our work supporting anti-misinformation efforts around elections since 2017, NGOs have found that speedy intervention is key when a story is blowing up, while staying quiet is the right move if it’s not. Here, the best response is often no response, as I explored in a previous description of predictive crisis management.

Brand 78

Brand Branding Groups Data 78

Communications Conversations

FEBRUARY 13, 2017

But, it makes complete sense when you consider 84 Lumber is opening 20 new stores in 2017 and hiring “hundreds” of new employees (according to this USA Today story ). Prospective employees can even fill out a quick form to request a recruiter contact them and help them identify the right opportunity at 84 Lumber.

Case Study 68

Case Study Employee Crisis Management Policies 68

Presspage

SEPTEMBER 18, 2017

Need Rescue 17611 Magnolia Circle, Richmond TX 77407 - 2 Adults 2 Children @CajunNavy2016 @USCG — Rockabye Baby Rental (@RockabyeAnnie) August 28, 2017 Countering misinformation However well-intentioned the social posts of people in distress and citizen journalists might be, sometimes they can be factually incorrect.

Social Media 122

Social Media Communications Crisis Media 122