PRSay

DECEMBER 2, 2020

When two of Boeing’s new 737 MAX passenger jets crashed within five months of each other in late 2018 and early 2019, killing a total of 346 people in Ethiopia and Indonesia, the company faced the worst crisis in its 100-year history. As for the legal team, that’s always a push and pull, whether you’re managing a crisis or an everyday issue.

Crisis Management 106

Crisis Management Crisis Crisis Communications Airlines 106

Melissa Agnes

NOVEMBER 10, 2014

It doesn’t have to be a stuffy-take-time-out-of-your-work-day-meeting that no one looks forward to!). Don’t think your crisis plan has blind spots? An absurd amount of businesses, of all different industries and sizes, are losing reputation and major revenue from well planned and highly impactful defamation attacks.

Crisis 203

Crisis How To Exercises System 203

Melissa Agnes

AUGUST 13, 2014

It worries me when crisis communication professionals are still advising their clients to avoid social media in a crisis. Just because people may vent and lash out against your organization is not a reason to hide and refuse to communicate on the channels that demand communication these days.

Social Media 252

Social Media Crisis Crisis Management Crisis Communications 252

Prohibition

DECEMBER 13, 2021

Any company, big or small, can experience a crisis. According to research, about 75 percent of companies will experience a crisis at some point due to the increasing complexity of modern business and the growth of social media in our fast-paced world. This is where crisis management comes in. What is Crisis Management?

Crisis Management 62

Crisis Management Crisis Financial Reputation 62

5W PR

OCTOBER 18, 2023

Misleading or unverified claims can damage a brand’s reputation and, in some cases, pose health risks to consumers. Failing to meet these requirements can lead to legal issues and damage a brand’s credibility. Crisis communication plan Develop a robust crisis communication plan to address miscommunications promptly.

Brand 78

Brand Branding Crisis Communications Healthcare 78

Prohibition

JANUARY 14, 2022

Are you prepared for a PR crisis? Whether it’s a product recall, staff injury becoming public news or something else entirely, a PR crisis can happen to any business. Businesses of all shapes and sizes can fall victim to a PR crisis at any time. What is a PR Crisis? What is a PR Crisis Plan?

Crisis 62

Crisis How To Crisis Management Crisis Communications 62

Melissa Agnes

AUGUST 27, 2014

Emory did a beautiful job at managing this crisis, but not all healthcare institutes are as prepared as Emory was. Expectations of key audiences – and how to meet these expectations. How social media impacts your reputation. How to leverage social media to communicate in a crisis. Implementing strategies.

Crisis Management 202

Crisis Management Government Social Media Crisis 202

Prohibition

JANUARY 7, 2022

Crisis management is something every company needs to implement as part of its business processes. Without a documented plan, how would you handle a crisis? If you think you could never be the victim of a crisis, think again. If you think you could never be the victim of a crisis, think again.

Crisis Management 62

Crisis Management Crisis Reputation Financial 62

Melissa Agnes

NOVEMBER 10, 2014

It doesn’t have to be a stuffy-take-time-out-of-your-work-day-meeting that no one looks forward to!). Don’t think your crisis plan has blind spots? An absurd amount of businesses, of all different industries and sizes, are losing reputation and major revenue from well planned and highly impactful defamation attacks.

Crisis 100

Crisis How To Crisis Management Exercises 100

Stern + Associates

AUGUST 11, 2023

Better community relations can increase sales, employee morale, and reputation. There are many ways to build community relations. Crisis communication Crisis communication is a type of public relations strategy that deals with handling a crisis situation.

Public Affairs 62

Public Affairs Publicity Local Crisis Communications 62

Melissa Agnes

AUGUST 1, 2014

As I’m not a super huge player in #FollowFriday, we’ve decided to start a new Friday hashtag for content-creating rockstars in the fields of crisis, issues and reputation management. So here you have it, this week’s #crisisroundup: From The Crisis Intelligence Blog. Treat Every Meeting Like a First Interview.

Crisis Management 214

Crisis Management Crisis Crisis Communications Privacy 214

Stephen Waddington

JULY 13, 2018

Wiltshire Council communication chief Laurie Bell told the story of the unfolding Novichok crisis in Salisbury at the CIPR Northern Conference in Newcastle. You cannot work alone, relationship building will make or break the communication delivered. It’s an example of an unintended consequence of managing communication.

Crisis 60

Crisis Government Local Crisis Communications 60

Reputation Us

JUNE 23, 2019

So how does a company handle a corporate crisis in today’s world? Two years ago, Forbes published its “ 13 Golden Rules of PR Crisis Management.” We’re rethinking corporate crisis. We say “ Crisis Management is 99% preparation; 1% execution.” CRISIS SIMULATION.

Corporate 74

Corporate Crisis Management Exercises Crisis 74

Newsfile

OCTOBER 24, 2023

As a PR professional, you are most likely focusing on trying to enhance your company’s reputation. This means that avoiding PR communication mistakes is probably high on your list of priorities. This means that avoiding PR communication mistakes is probably high on your list of priorities.

Communications 52

Communications How To Corporate Training 52

Reputation Us

MAY 12, 2020

When it comes to navigating crisis, I have been in the eye of many storms. As the president of ReputationUs and with 28 years of experience behind me, I have been striving to refine the art of managing corporate reputations during a crisis into a well-honed specialty. From the Credit Union Times. May 11, 2020.

Crisis 78

Crisis Financial Banking Crisis Management 78

Prohibition

AUGUST 15, 2022

and the general public calling out brands and individuals online, it’s safe to say we’ve seen our fair share of crisis management in play already this year. Here’s our round-up of the top five disasters that have caught our eye: Molly-Mae Hague – a personal PR crisis. How to Prepare a PR Crisis Plan.

Crisis 62

Crisis Viral Government Crisis Communications 62

Presspage

JUNE 16, 2023

While AI brings numerous advantages, it cannot replace the human touch in certain critical aspects, such as relationship-building, crisis management, and strategic decision-making. When it comes to conducting financial analyst meetings, AI-powered platforms can also assist.

Financial 78

Financial System Ethics Data 78

Sword and the Script

OCTOBER 25, 2022

Those who said communications work has “changed very significantly,” wrote: 1. More crisis work. “A A lot more crisis work in addition to more duties usually shared between departments. Those who said communications work has “changed significantly,” wrote: 17. Actual and perceived crisis 24/7. “A Remote work.

Communications 124

Communications Crisis Internal International 124

Landis PR

MARCH 6, 2023

In-person meeting? Finding the right agency is more than hearing great ideas and understanding reputations. Is it your company’s style to meet and spitball ideas or are you more of a “let’s review the slides” sort of group? Define the Process – Next Steps Determine how you’re going to move forward – written proposal?

Agency 52

Agency Public Affairs Case Study Crisis Communications 52

5W PR

SEPTEMBER 13, 2019

How often are you at a social gathering where you meet someone for the first time and they ask you what you do? Ascertaining the answers to the above will arm you with critical information on how to fulfill your major corporate mission which is to protect its reputation while helping it to develop and grow its target audience.

Publicity 68

Publicity How To Case Study Meeting 68

Ethical Voices

OCTOBER 16, 2023

I also did communications for our vice president of product at the time, where I handle internal all-hands meetings and things like that. That was my first exposure into the communications world. Throughout my career, I’ve dealt frequently with crisis situations. That’s how I take crisis situations.

Ethics 80

Ethics Data Crisis Apparel 80

Landis PR

JANUARY 30, 2024

Note: This is a reposted blog by our Public Relations Global Network Partner, Michelle Lyng, Novitas Communications. Many people understand that public relations can drive reputation, but some struggle to recognize that public relations can drive revenue. For the Photo courtesy of Pixabay original blog, please visit here.

Leadership 105

Leadership SEO Measurement Reputation 105

Prakkypedia

SEPTEMBER 17, 2015

(In fact, we’re naturally positive people who believe that our clients deserve attention and that we’ll produce stellar communication strategies. We’re doomsayers because we are tasked with building and protecting reputation – and that often means forecasting what might possibly tarnish that reputation.

Crisis Communications 60

Crisis Communications Reputation Ethics Government 60

PR Conversations

MAY 1, 2017

The following is the result of our subsequent shared musings concerning the impact of crisis situations on the health and well-being of public relations practitioners. In an ongoing crisis, operating on adrenaline for a prolonged period of time can be – and is often – physically and mentally harmful.

Crisis 63

Crisis Crisis Management Leadership Training 63

PRSay

OCTOBER 25, 2017

Meet people where they are. She also believes that one of the best ways to reach rural Americans is in their community. The speed and accessibility of social media means that brands are always teetering on the edge of a crisis. Companies should have strong pre-crisis and crisis plans in place.

Social Media 117

Social Media Conference Media Corporate 117

PRSay

APRIL 5, 2021

The more complex it is, the more difficult it can be to manage reputational and other risks. Consider engaging employees in meetings with policymakers, which can improve the effectiveness of those discussions and help educate employees about the process. Simplify political activity.

Report 173

Report Company Government Conference 173

Reputation Us

APRIL 4, 2016

I’ll confess, often when I am in a meeting with a client I am thinking, “So what? But I assure you, it is for the betterment of our client communications. Fewer, spot-on releases that meet your customers’ needs and have a wide reach are much better than dozens of useless fluff. So what + Who cares?” Do better, not more.

Publicity 60

Publicity Crisis Communications Writing Meeting 60

Stuart Bruce

NOVEMBER 27, 2015

After a week in Nairobi meeting African PR professionals I believe that Africa can be the next big growth area for public relations. On the global stage many, if not all, African countries still face huge reputation challenges which are largely a legacy of the old war-torn, politically corrupt Africa of the past.

Mobile 60

Mobile Public Affairs Government Local 60

Critical Mention

AUGUST 16, 2018

In a crisis communications situation, they want all the coverage their inbox can handle and some way to sort through it all. Since the platform’s accessible by multiple people on your team, there’s less back and forth, leaving time to meet your company benchmarks rather than wasting time browsing through millions of articles.

Media 60

Media Software Crisis Analytics 60

Landis PR

OCTOBER 2, 2023

Talk often Here at Landis , we have weekly client meetings (zoom, phone) that last all of 30 minutes on a busy week. Most meetings open with chatter about news items, weekend activities, or impending vacations. Don’t email asking for the date for the next board meeting. It’s also a time to get to know each other!

Agency 64

Agency Technology Meeting Software 64

Stuart Bruce

FEBRUARY 19, 2015

Mr Wilson rather bravely raised this issue publicly at the ‘town hall meeting’ when Jason Seiken introduced himself to staff. In crisis communications there are still better ways to manage your reputation than resorting to bullying. He has since left the paper.” But two wrongs don’t make a right.

Ethics 60

Ethics Journalism Banking Media 60

PR Conversations

OCTOBER 27, 2023

Is recent social media engagement related to new research and/or a growing personal interest, or is it mainly a tool for reputation management regarding possible (mis)interpretation(s) of your theoretical body of work? A reputation is nothing more than what members of a public think and say about an organization.

Reputation 52

Reputation Social Media Internal International 52

Landis PR

SEPTEMBER 18, 2023

World events and spending nearly two years in virtual meetings caused many businesses to rethink their priorities. Until recently, the execution of these strategies has not been a top priority for many corporate event clients. The shift really seemed to happen on the other side of the pandemic.

Government 69

Government Measurement Groups Corporate 69

Critical Mention

MAY 15, 2018

A common misconception is that quick fixes for enhancing your reputation include answering emails at lightning speed, working yourself to the bone or scheduling meetings just for the sake of it. According to Psychology Today , there’s a much better way to improve your professional reputation than the easy fixes listed above.

Reputation 84

Reputation Leadership Pitching Study 84

Karen Freberg

DECEMBER 30, 2019

I would have never imagined this would become one key part of my brand and reputation in the industry and academy. Worked with the PR and social media team on influencer marketing, crisis communication, and social media measurement. Some of your best friends and colleagues are people you meet online. Adobe (2016-Present).

Social Media 56

Social Media Conference Travel Internal 56

Landis PR

JANUARY 16, 2024

The idea of PRGN started with a few agency owners in 1992 enjoying just getting together for in-person meetings and tell each other about how their businesses were doing and how they could help each other. To date those in-person meetings form the backbone of our network. Our members come together twice a year.

Agency 59

Agency Internal International Meeting 59

5W PR

MARCH 23, 2020

Then own the communications. This is your best chance to avoid internal panic that will further disrupt workflow and long-term permanent reputational damage. Minimize the amount of people involved in the layoff process and set a clear plan.

Employee 88

Employee Internal International Travel 88