Shift Communications

JULY 19, 2017

Anyone Could Need Crisis Management (…and at Anytime). is suffering a crisis. As our VP of Marketing Tech previously summarized : In a crisis management situation, something has gone wrong and your brand is on fire. There’s the tide of public opinion – the heat, the energy. and he owns a vegan donut shop (why not?).

Case Study 118

Case Study Crisis Management Crisis Study 118

Melissa Agnes

JUNE 4, 2014

This, ladies and gentlemen, is a great example of the power of social media in emergency and crisis situations. How have you, or could you, leverage social media and mobile technology as a crisis preparedness strategy? At the same time, crisis communications have the opportunity to be more efficient and effective than they ever did.

Social Media 223

Social Media Healthcare Case Study Crisis Communications 223

Cision

APRIL 13, 2016

says it’s more important to add value with your crisis communication than to try and spin the issue. In this interview, he shares the steps your brand should take when a crisis arises, how to use social media in your crisis communication plan and why you need to avoid cliché statements when dealing with crises.

Crisis Communications 120

Crisis Communications Crisis Social Media Reputation 120

PRSay

AUGUST 4, 2021

Frequent communication keeps leaders and employees informed and focused on the rationale behind the change, thereby reducing confusion, speculation and misunderstandings. Regardless of their size, all changes require people to expend energy. Anticipate and manage change fatigue. Photo credit: prostock studio ].

Communications 157

Communications Employee Transportation Energy 157

Stuart Bruce

JULY 15, 2014

For example, last autumn, an initiative by British Gas, which is owned by FTSE 100 group Centrica, to use its Twitter account to promote customer service was greeted by hundreds of tweets pouring scorn on the company’s decision to raise energy prices ahead of winter.”.

Social Media 132

Social Media Public Affairs Media Crisis Communications 132

Landis PR

SEPTEMBER 11, 2023

Spend a week or two paying close attention to your energy and focus levels throughout the day, and use those insights to identify your best working time for priority projects. Take a Shortcut No matter what systems you work in – from Microsoft Word and PowerPoint to Google and Slack – technology shortcuts can be a game changer.

Energy 64

Energy Study System Writing 64

Cision

OCTOBER 13, 2016

When a crisis hits, is your team scrambling to come together or prepared with a plan? Travis Bullard, director at APCO Worldwide, says the preparation before a crisis is more important than what you do when you’re in the moment. Have you ever had to deal with a major communication crisis? How did you handle it?

Crisis 120

Crisis Corporate Construction Communications 120

Solo PR Pro

NOVEMBER 10, 2020

Tara McDonagh is President and Founder of Tara McDonagh Communications LLC where she helps clients in the green energy, technology and healthcare industries advance their business goals through thoughtful and creative communications planning and execution.

Communications 99

Communications Comparison Exercises Interviews 99

Stuart Bruce

MAY 23, 2015

Nataliya Popovych, co-founder and board member of the Ukraine Crisis Media Centre. On Thursday evening CIPR International hosted an excellent discussion on the work of the Ukraine Crisis Media Center. On Thursday evening CIPR International hosted an excellent discussion on the work of the Ukraine Crisis Media Center.

Handbook 60

Handbook Crisis Internal International 60

PR in High Definition

SEPTEMBER 30, 2022

Brexit, Covid-19, the outbreak of war in Ukraine and now the spiralling cost of living and energy prices have all created shockwaves to global economies. At a time where the pinch is being felt by businesses and consumers alike, communications – both internal and external – must be approached delicately.

Communications 62

Communications Internal International Energy 62

Maxim Behar

DECEMBER 20, 2022

Thank you so much for all your positive energy, leadership, and goodwill. By working together and by always being amazed by your energy and creativity, I would just like to wish you to be healthy, very happy, and never lose your childlike energy and fighting spirit. This boosts the image of the Bulgarian business community.

Energy 52

Energy Groups Internal International 52

Solo PR Pro

AUGUST 2, 2022

Courses may be as broad as Principles of PR or PR Campaigns, or as focused as Working with Influencers, Crisis Communications or Nonprofit PR.” But for all the time and energy involved, it's a rewarding experience…most of the time, when you're not swearing over their punctuation and grammar issues.

Education 107

Education Course Nonprofit Resources 107

Communications Conversations

AUGUST 21, 2018

We, as a team, put a lot of focus and energy on the importance of building relationships with reporters, outlets and our stores. We’re also a fairly small team (about 12 on the external communications side), so we have exposure to a lot of different experiences – including crises.

Sports 113

Sports Retail Local Report 113

Waxing UnLyrical

SEPTEMBER 28, 2010

Waxing UnLyrical personal, possibly poetic, musings on public relations, media, communication, and everything in between About Shonali Powwowing With Pepco on Social Media September 28th, 2010 Tweet I haven’t been the biggest fan of my local energy company, Pepco, recently. That, I understand.

Social Media 61

Social Media Media Crisis Energy 61

Waxing UnLyrical

JULY 12, 2018

We routinize tasks with the goal of making them easier to process so we can use the mental energy we save on new tasks. Over the last year I’ve written a lot about the social science around why we do what we do. A recurring theme is that our brains are wired for efficiency. We’re talking gigabytes.

Brand 74

Brand Branding Banking Financial 74

Karen Freberg

NOVEMBER 4, 2018

The Breeders’ Cup has been our class client for my PR and Crisis Communication class this semester, and this has been one of the best experiences I have had. It may take some more energy, time, commitment and work to do this, but it is beyond worth it. However, I can say that it was beyond worth it!

Social Media 52

Social Media Video Conference Analytics 52

Konnect Agency

MARCH 12, 2020

For example, select PR firms manage crisis communications, which of course is going to fuel up some stress due to the situation; however, it’s key to remember that the so-called crisis will come to an end.

Energy 84

Energy Airlines Crisis Crisis Communications 84

PR Matters

APRIL 21, 2016

A crisis is, by default, a reputation issue. Because of this, PR is best placed to be in charge of crisis communications and its management , including policies and protocols [ Tweet Quote ]. To do it right, you must expect to commit and invest serious time, energy and resources into it for the long-term.

Reputation 165

Reputation Public Affairs Advertising Advertising 165

PR Matters

APRIL 21, 2016

A crisis is, by default, a reputation issue. Because of this, PR is best placed to be in charge of crisis communications and its management , including policies and protocols [ Tweet Quote ]. To do it right, you must expect to commit and invest serious time, energy and resources into it for the long-term.

Reputation 100

Reputation Public Affairs Advertising Advertising 100

5W PR

FEBRUARY 24, 2020

Answer quickly and thoroughly with good energy. Even if the interviewer is obviously trying to trap the subject, interacting with the question before pivoting honors the audience while highlighting the interviewer’s aggressive technique. . Try not to interrupt. Politeness reads as poise, which reads as confidence. And, finally, relax.

Interviews 88

Interviews Video Television Energy 88

Katie Paine's Measurement Blog

MARCH 29, 2023

And, conversely, if you are open and honest, then you can survive a crisis more easily. In one of my earliest columns, I applauded Nabisco for getting in front of a budding crisis by sending a “Cookie Inspector” into a classroom to publicly count chips. Remember Under Armour’s crisis at the Sochi 2014 Winter Olympics?

Crisis 52

Crisis Pharmaceuticals Social Media Comparison 52

Melissa Agnes

MARCH 28, 2016

Never underestimate the power of emotion in crisis management. Emotion is often underestimated in crisis management. And yet, it’s one of the most powerful aspects of a crisis. A recent example of this was the Ebola crisis of 2014. Which emotions do you need to pay attention to in a crisis?

Crisis Management 100

Crisis Management Crisis Viral Community 100