Remove Customer Service Remove Measurement Remove Storytelling Remove Tools
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More on PR2020: social media activism, internal comms resurgence, storytelling and professionalism

Stephen Waddington

There were some clear misses in my original essay: social media activism, internal communications, storytelling and professionalism in PR. The book holds up almost ten years on because most organisations are lousy at using social media to listen to their customers. They lie at the heart of inspiring conversations and storytelling.

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The 22 Responsibilities of PR and What They Entail

Onclusive

Feel free to start a free trial to get an understanding of the tool. Experts have often debated the interesting PR problem of measuring the effectiveness of internal communications. Read up to learn more about measuring internal communications and how internal communications will continue to change in coming years.

Training 195
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The 21 Responsibilities of PR and What They Entail

Onclusive

Feel free to start a free trial to get an understanding of the tool. Measuring the effectiveness of internal communications is an interesting PR problem that has often been debated by experts. Read up to learn more about measuring internal communications and how internal communications will continue to change in coming years.

Training 370
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The 20 Responsibilities of PR and What They Entail

Onclusive

Instituting a PRTech tool that can help with media monitoring is vital for today’s PR pros who want to be able to quickly draw insights about what’s working and fold those findings back into their workflow. Iterative PR Measurement. Multimedia Development & Visual Storytelling. Media Monitoring & Analysis.

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Marketing with Messaging Apps

5W PR

As a communication tool , instant messaging can achieve goals in an effective way. Customer service. Instant messaging apps are ideal for customer service. Multimedia features and storytelling techniques can be used to create striking content. A measure of caution has to be used with this strategy.

Marketing 107
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How to Create an Editorial Calendar That Drives Results

Contently - Strategy

Clear objectives will guide your content planning and set the stage for impactful storytelling. And don’t forget to note down what KPIs you’ll use to measure success.) Our competitive analysis tool lets you dive deep into your competitors’ domains, grabbing insights from data points such as format, topics, and tone.

How To 52
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How to Leverage Topic Pillars to Build a Targeted Content Framework

Contently - Strategy

At Contently, for example, we organize all content within The Content Strategist around our five pillars: Strategy, Digital Transformation, Storytelling, ROI, and Trending. Audience Feedback: Use surveys, interviews, and feedback from your customer service and sales teams to gather insights into what your audience is interested in.

How To 52