More on PR2020: social media activism, internal comms resurgence, storytelling and professionalism
Stephen Waddington
JANUARY 15, 2020
There were some clear misses in my original essay: social media activism, internal communications, storytelling and professionalism in PR. The book holds up almost ten years on because most organisations are lousy at using social media to listen to their customers. They lie at the heart of inspiring conversations and storytelling.
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