Melissa Agnes
NOVEMBER 10, 2014
Additionally, if you were to fall victim to a hack, how long would it take your team to notice and are they confident and secure on the actions that need to take place – extremely quickly – to further protect the organization’s data, and to communicate with the right stakeholders to protect the organization’s reputation?
Prohibition
JANUARY 14, 2022
Here’s how to put your plan together, what to remember and how you can access specialist support. In today’s world, a negative story about your brand or organisation could go viral in an instant. Your customers could make their displeasure known on your Facebook page and Twitter feed. What is a PR Crisis?
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ImPRessions - Crenshaw Communications
FEBRUARY 21, 2017
In some cases it’s a creeping cultural problem that turns malignant over time, like the pressure that drove Wells Fargo employees to open a few million fake accounts to earn commissions without the knowledge of their customers. How To Spot The Most Dangerous Reputation Threats. The Viral Customer Complaint.
Melissa Agnes
NOVEMBER 10, 2014
Additionally, if you were to fall victim to a hack, how long would it take your team to notice and are they confident and secure on the actions that need to take place – extremely quickly – to further protect the organization’s data, and to communicate with the right stakeholders to protect the organization’s reputation?
Cision
JUNE 15, 2015
Social care (customer service). Good is good…which is to say it’s scalable, rather than “viral” This is where I tell you how to make all of your Facebook posts go viral. On Facebook (and everywhere else), the desire for virality is like the desire to win the lottery. Product research.
Cision
JUNE 3, 2015
It’s unlikely that you can do anything to avoid the instant virality of anything remotely salacious or damning to a company, its executives or its brand. I will also cover the basics of how to deal with a crisis online and how to rebuild the brand after a crisis has damaged your reputation. Is prevention of a crisis possible?
Cision
NOVEMBER 30, 2015
Social care (customer service) continues to be one of the top reasons that people initiate social media interactions with brands. Berger describes six attributes that most “viral” word-of-mouth brands and products share: Social Currency. Want to learn how to include word-of-mouth marketing in your PR strategy?
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