Melissa Agnes

MAY 9, 2015

Welcome to episode #048 of The Crisis Intelligence Podcast, with Garth Rowan and Melissa Agnes. The topic of my TEDx talk is “The Secret to Successful Crisis Management in the 21st Century” In this week’s episode of The Crisis Intelligence Podcast, I did something a little different from what I usually do.

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Melissa Agnes

OCTOBER 16, 2018

Charlie Maclean-Bristol, one of the Founders and Directors of PlanB Consulting, joins the Invincible Brand Podcast to discuss how organizations can get around the lack of certification in the profession of crisis management, to make sure they’re partnering with the right professionals for their company’s crisis ready needs.

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Melissa Agnes

APRIL 25, 2015

Welcome to episode #046 of The Crisis Intelligence Podcast, with Melissa Agnes and Roman Gaponenko. Global events, from the Olympics to the Oscars to a global crisis that impacts the world at large, present unique challenges when it comes to crisis preparedness and crisis management. Learn more about Melissa Agnes.

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Melissa Agnes

OCTOBER 26, 2014

Welcome to episode #021 of The Crisis Intelligence Podcast, with Melissa Agnes and Jonathan Bernstein. Jonathan Bernstein is a veteran crisis management professional with 30 years of experience and first-hand lessons behind him. The internet’s impact on risk and crisis management. It’s a fun listen.

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Mark My Words

JANUARY 6, 2023

As a crisis manager, I rarely advocate complete silence, but for the royals, it might be the right course in this instance. Mark’s words on LinkedIn – Harry’s documentary and upcoming release of ‘Spare’

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Melissa Agnes

OCTOBER 2, 2018

Connect on LinkedIn. The post Building Brand Invincibility Requires Conscious Compassion appeared first on Melissa Agnes - Crisis Management Keynote Speaker. This episode explores: How the world of customer service has changed since United Breaks Guitars. Connect on Twitter: @DaveCarroll. Connect on Facebook.

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Melissa Agnes

DECEMBER 7, 2014

Defining the difference between these two types of negative situations needs to be the first step in both your crisis prevention and crisis management planning. Connect with Melissa on LinkedIn. Check out our Crisis Intelligence Blog. Connect with Tony on LinkedIn. Follow Melissa on Twitter: @melissa_agnes.

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5W PR

OCTOBER 11, 2023

Leveraging social media Platforms like LinkedIn and Twitter are excellent for professional networking. When a crisis occurs, especially one with international implications, having contacts in various regions can be critical for effective crisis management. Active listening When engaging with others, listen actively.

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Melissa Agnes

APRIL 11, 2015

Whether you work in the emergency management field or on the crisis management team for a corporate entity, Curtis shares so many great takeaways in this podcast that you will be able to evaluate and hopefully incorporate into your own social media for crisis management strategy. Connect with Melissa on LinkedIn.

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Melissa Agnes

MARCH 21, 2016

A LinkedIn connection of mine recently wrote me an interesting message. I found this play on the word “crisis” particularly interesting because, indeed, if this is how an organization – any organization – chooses to see and conduct their crisis management, “crisis” would indeed be a bad word.

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Melissa Agnes

JUNE 28, 2015

This, unfortunately runs true on many levels of crisis management, not just in humanitarian work. In this episode of The Crisis Intelligence Podcast, Claudia and I discuss the importance of asking questions and assessing situations before pushing out crisis communications. Connect with Melissa on LinkedIn.

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PRSay

JUNE 16, 2023

PR practitioners have valuable skills that cannot be replicated or replaced by AI, such as strategic thinking, crisis management and the ability to build relationships. Connect with him on LinkedIn. Not a substitute for PR skills Still, generative AI is not a substitute for human creativity and intuition.

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Melissa Agnes

NOVEMBER 15, 2015

” In this episode of The Crisis Intelligence Podcast, Brian and I discuss the state of law enforcement right now and how life’s most important question can be used by law enforcement – as well as leaders and professionals in general – to help them appropriately and successfully manage and overcome any type of crisis.

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Melissa Agnes

MAY 23, 2015

Through the discussion of several recent case studies, we examine the realities of online shaming and best practices for organizations and individuals for this type of crisis prevention and crisis management. This episode of The Crisis Intelligence Podcast discusses: The impacts of online shaming and online mob lynching.

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Melissa Agnes

NOVEMBER 9, 2014

Within this episode of The Crisis Intelligence Podcast, David Van and I discuss what reputational risk is and how you can mitigate it and protect your organization. David often says that crisis management is not reputational risk management. Connect with Melissa on LinkedIn. Check out our Crisis Intelligence Blog.

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Melissa Agnes

MAY 31, 2015

This episode of The Crisis Intelligence Podcast discusses: The challenges and benefits of using mobile technology for emergency management. The challenges of running a county / city and coordinating with neighboring counties and cities for emergency management. Metrics for evaluating crisis management success.

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Melissa Agnes

NOVEMBER 6, 2018

Connect with Nick on LinkedIn. The post Tips For Building Strong Emotional Connections In A Virtual World appeared first on Melissa Agnes - Crisis Management Keynote Speaker. Connect with Nick Morgan: Check out the great work Nick and his team do at Public Words.

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Melissa Agnes

AUGUST 1, 2016

Welcome to episode #058 of The Crisis Intelligence Podcast, with Melissa Agnes and Brian Willis. When it comes to crisis management, law enforcement has one of the most challenging tasks. Connect with Melissa on LinkedIn. Learn more about Brian and connect with him on LinkedIn. Subscribe via email.

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Melissa Agnes

DECEMBER 14, 2014

In this episode of The Crisis Intelligence Podcast, Brigitte Stock and I discuss the role of cross-cultural communication in crisis and emergency management. This episode of The Crisis Intelligence Podcast discusses: The impact of culture (both of a nation and of an organization) in crisis management.

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Onclusive

NOVEMBER 8, 2023

But, this is a crucial aspect of effectively managing PR coverage. It enables reputation monitoring, crisis management, and time-dependent comms. You’ll gain a complete view of all platforms, from LinkedIn to Reddit to TikTok, so you can monitor conversations, mentions, and engagements.

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Onclusive

NOVEMBER 8, 2023

But, this is a crucial aspect of effectively managing PR coverage. It enables reputation monitoring, crisis management, and time-dependent comms. You’ll gain a complete view of all platforms, from LinkedIn to Reddit to TikTok, so you can monitor conversations, mentions, and engagements.

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Melissa Agnes

OCTOBER 5, 2014

Within this episode of The Crisis Intelligence Podcast, Jean-Michel Ghoussoub, owner and VP of client service of the interactive agency, U92, in Montreal, and I discuss how an interconnected world imposes transparency and how those who don’t understand this are bound to deal with crisis management on a regular basis.

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Melissa Agnes

JUNE 13, 2015

Connect with Melissa on LinkedIn. Learn more about Agnes + Day , Melissa’s crisis management firm. Learn more about Dr. Tom and connect with him on LinkedIn. The post TCIP #053 – Literacy Levels Matter in Emergency Management Messages with Dr. Thomas D. Follow Melissa on Twitter: @melissa_agnes.

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Melissa Agnes

MAY 17, 2016

As first responders and emergency managers know, this is quite an exceptional crisis management feat. So what is it about the evacuation and the crisis communications of the first responders, the authorities and the local organizations (employers) that has resulted in such an exceptional and successful evacuation?

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Melissa Agnes

MARCH 7, 2015

In this episode of The Crisis Intelligence Podcast, I had the opportunity to sit down with Zahed Amanullah, senior program manager at ISD, to discuss the important work that ISD is doing and the crisis management lessons they’ve learned along the way. Connect with Melissa on LinkedIn.

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Melissa Agnes

APRIL 4, 2015

Both of these organizations took a completely different approach to their crisis management, which is interesting to analyze. Within this episode of The Crisis Intelligence Podcast, I explore both of these crisis management strategies and their impact on the organizations’ reputations with CASL attorney, Maanit Zemel.

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Melissa Agnes

DECEMBER 7, 2014

Defining the difference between these two types of negative situations needs to be the first step in both your crisis prevention and crisis management planning. Connect with Melissa on LinkedIn. Learn more about Agnes + Day, The Crisis Intelligence Firm. Connect with Tony on LinkedIn.

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Melissa Agnes

SEPTEMBER 18, 2018

Connect with William and Chipotle: William’s LinkedIn profile. Coli Crisis, with William Espey appeared first on Melissa Agnes - Crisis Management Keynote Speaker. The Brand Invincibility Webinar Series I mention at the end of this episode. William on Twitter: @WllmSPeaks. Chipotle’s website.

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Melissa Agnes

MAY 16, 2015

What’s interesting (yet not surprising) is that the results of their study provide an academic research basis to support what crisis professionals in the field, such as myself, have been preaching and teaching to clients for years. Connect with Melissa on LinkedIn. Learn more about Agnes + Day , Melissa’s crisis management firm.

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Melissa Agnes

DECEMBER 4, 2018

Connect with Need on LinkedIn. The post Building Brand Invincibility Requires Intentional Attention appeared first on Melissa Agnes - Crisis Management Keynote Speaker. Connect with Neen James: Check out the ways in which Neen helps leaders pay attention at neenjames.com. Neen is fun to follow on Instagram !

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Melissa Agnes

NOVEMBER 13, 2018

Connect with Drew on LinkedIn. The post How To Use Humor To Help Solve Common Workplace Issues appeared first on Melissa Agnes - Crisis Management Keynote Speaker. Order and read Drew’s awesome book: The United States of Laughter: One Comedian’s Journey Through All 50 States. Follow Drew on Twitter: @drewtarvin.

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Melissa Agnes

OCTOBER 19, 2014

It’s filled with answers to many questions, as well as tips, strategies and “must do’s” when it comes to your crisis prevention and crisis management – whether your organization is touched by Ebola or not. Connect with Melissa on LinkedIn. Check out our Crisis Intelligence Blog.

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Melissa Agnes

NOVEMBER 23, 2014

Within this episode of The Crisis Intelligence Podcast, Maanit Zemel, a Canadian attorney specializing in CASL, and I discuss what CASL is, who it applies to and why it needs to be taken seriously. Connect with Melissa on LinkedIn. Check out our Crisis Intelligence Blog. Connect with Maanit on LinkedIn.

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Bianchi Biz Blog

FEBRUARY 1, 2024

Adherence to social norms and etiquette is paramount, especially in a crisis. Swift and culturally attuned responses are crucial for effective crisis management. million users LinkedIn : Very few users, only 2.5% of Japan’s population uses LinkedIn.

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Melissa Agnes

MARCH 14, 2015

The power of story-telling in (and out of) crisis management. Dave’s biggest crisis management advice he has to offer to organizations. Connect with Melissa on LinkedIn. Learn more about Agnes + Day , Melissa’s crisis management firm. About host, Melissa Agnes. About guest, Dave Carroll.

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Melissa Agnes

NOVEMBER 9, 2014

Within this episode of The Crisis Intelligence Podcast, David Van and I discuss what reputational risk is and how you can mitigate it and protect your organization. David often says that crisis management is not reputational risk management. Connect with Melissa on LinkedIn. Connect with David on LinkedIn.

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Melissa Agnes

DECEMBER 14, 2014

In this episode of The Crisis Intelligence Podcast, Brigitte Stock and I discuss the role of cross-cultural communication in crisis and emergency management. This episode of The Crisis Intelligence Podcast discusses: The impact of culture (both of a nation and of an organization) in crisis management.

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