Melissa Agnes

JANUARY 18, 2015

Welcome to episode #033 of The Crisis Intelligence Podcast, with Melissa Agnes and Brad Phillips. When it comes to crisis media training, there are so many questions that people (whether it be spokespersons or the communication and leadership teams) seek answers to. A must read!

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Onclusive

AUGUST 22, 2017

Measuring the effectiveness of internal communications is an interesting PR problem that Mary Lou Panzano, vice president and head of U.S. communications for Bayer Corporation, explains more in this Forbes article outlining internal communications best practices. Media Training. Executive Thought Leadership.

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PRSay

AUGUST 3, 2022

If you saw him play or stood next to him during a presentation training session in your office on lower Fifth Avenue, you would swear he was taller than the 6-10 listed in the program. But working with him on presentation training, I did learn several valuable lessons that I have, hopefully, been able to incorporate into my life.

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Training Media Training Crisis Communications Writing 141

The Stalwart Blog

OCTOBER 7, 2017

Leadership soon set up the mobile incident command center that included a communications team. The circumstances surrounding the mass shooting were impossible to predict, but it became very apparent early on that the public affairs team trained for things like this. Here are the reasons why. They Acted Quickly.

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PRSay

NOVEMBER 9, 2021

When planning for 2022, leaders must develop or refresh both business continuity and crisis communication plans. Start by identifying key risks and high-potential crisis scenarios for your business. The plan should include a leader and cross-functional team responsible for initial response and communication strategy.

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Crisis Crisis Communications Crisis Management Training 195

Sword and the Script

JULY 12, 2016

What potential crisis could have a substantial impact on your business? That’s the essence of crisis communications planning – preparing for the worst before it happens. C orp Comm Unprepared for Crisis. The benefit of crisis communications planning often isn’t revealed until the heat of a crisis.

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Wadds Inc.

SEPTEMBER 19, 2023

Activities including reputation management, crisis communications, and contextual intelligence were AI-resistant and remain human-led. This calls for comprehensive training frameworks covering foundations, tool usage, and policies to be developed. Standards and policies should be proactively developed as well.

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Publicity Ethics Government Policies 126

Mark My Words

MARCH 30, 2015

So when Germanwings crashed into the Alps on Tuesday, Carsten Spohr – the head of Lufthansa, the German carrier that owns Germanwings flipped into crisis mode. He was well aware, because of training, all eyes were on his leadership. Read more expert opinion on the issue on The Drum.

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Reputation Us

NOVEMBER 7, 2023

Whether it’s a merger, a change in leadership, or announcing a new product or service, managing the timing of sensitive information is crucial to protecting your company’s good reputation. Creating a robust crisis communication plan is imperative.

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Newsfile

FEBRUARY 28, 2024

What are the Basics of Crisis Communication Planning? Crisis communication planning involves preparing for unexpected events that could harm an organization’s reputation. Effective crisis communication ensures transparency, empathy, and timely responses. What is Thought Leadership ? What is SEO PR?

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Reputation Us

JUNE 23, 2019

” We partner with companies across many industries to develop comprehensive crisis communication plans, train executives and key staff to communicate effectively before, during and after a crisis. Our core crisis preparation services include: CRISIS COMMUNICATION PLAN. CRISIS SIMULATION.

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PRSay

MARCH 19, 2020

Ken Scudder has provided media training, presentation training, crisis communications training and consulting, as well as writing and editing, to business leaders, celebrities and politicians for more than 20 years. And remember… Lock your office door !

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Melissa Agnes

AUGUST 15, 2016

Because successful crisis management often requires an appearance, in some capacity, by the organization’s leadership. So what does this mean for your crisis preparedness?

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The Hoyt Organization

SEPTEMBER 18, 2023

How To Lead During Difficult Times Leading during challenging times requires a combination of essential leadership skills with the following key elements: Make Sure You’re At Your Best One of your leadership responsibilities is to model the way. Connect with us today to get started.

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Stern + Associates

JUNE 22, 2023

Corporate communication isn’t just a tool to roll out when a problem arises – it should be an integral part of an organization’s strategy , says Dartmouth Tuck School of Business Corporate Communication and Leadership Professor Paul A. Many crises are ‘ predictable surprises’ that don’t have to happen.

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PRSay

JULY 14, 2023

PRSA members can access exclusive video content with Bryan Garner and Sandra Ericson, APR, offering further insights on crisis communications at this link. And that’s why we make a concerted effort to communicate throughout the year, every year, about the importance of preparing for hurricane season.”

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PRSay

NOVEMBER 2, 2017

In 2010, PRSA commissioned a study conducted by MWW and Kelton to explore the gap for strategic communications training in MBA programs. The findings revealed that 98 percent of executives agreed that most MBA instructions lack the necessary reputation management and communications strategy training.

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PRSay

MARCH 25, 2019

.” So, what are the best ways to lessen the potential negative impacts of your internal communications going external? To read more about employee communications, check out our March issue of Strategies & Tactics. Work to eliminate both accidental and intentional leaks.

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ImPRessions - Crenshaw Communications

JANUARY 16, 2018

Some CEOs and others in leadership positions shun the idea of media training. Nonexistent or outdated crisis communications planning. It’s important to have a basic communications plan in case of an event that can impact reputation in a negative way. Lack of preparation for a media interview.

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PRSay

FEBRUARY 21, 2020

However, during a recent Spring Training press conference , Crane couldn’t get his story straight. While the Astros saga can obviously be understood as a failure of leadership — who greenlighted the sign-stealing efforts — and athletic integrity, it’s also a failure of PR management too. Be prepared to address the public.

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PRSay

JANUARY 14, 2022

Proactive crisis communication is essential to build equity, protect against hate and be accessible to people looking for good in the world. Developing plans to deal with potential problems is a must, and creative ways to think beyond obvious crisis points is overdue. Just a searching for a mystery train.

Communications 162

Communications Trends Nonprofit Radio 162

Presspage

MAY 6, 2017

Crisis preparations following the Wildfire Prior to the wildfire, only one member of the CSUSM staff, the Public Information Officer, had undergone crisis training. Following the crisis, CSUSM put every member of the crisis team, including the four key members of the PR department through crisis management training workshops.

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PRSay

DECEMBER 2, 2020

After Boeing made changes in design, software and crew training, the Federal Aviation Administration cleared the 737 MAX to resume flights in December. 5 webinar “Crisis Management on an International Stage: Takeaways from Boeing’s Biggest Crisis and Time Spent in the West Wing.”. The entire MAX fleet was grounded for 20 months.

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Ethical Voices

OCTOBER 16, 2023

I started in supply chain operations communications doing internal operations comms for our associates, communicating to them changes in their roles, changes in processes that they do every day, and then in April moved to the press office. Throughout my career, I’ve dealt frequently with crisis situations. Take your time.

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PRSay

AUGUST 31, 2017

In fact, more than half of the 18 CEOs of PR firms interviewed by Angela Chitkara for a 2017 City College of New York and Holmes Report paper, which was presented in a PRSA Diversity and Inclusion webinar , indicated they have implemented implicit bias training as a best business practice in an effort to retain diverse employees.

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Solo PR Pro

NOVEMBER 1, 2022

She hopes the book serves as encouragement for them to try a new profession, reach for leadership opportunities, and invites them to think or do differently. I enjoy where I’m headed as I train upcoming professionals and have more global industry conversations.”. But then I end with how to think and act like a PR pro,” she says. “As

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PRSay

JANUARY 13, 2021

Here are some of the most common communication sender areas. Organizational strategy, financial performance, executive communications. HR policies, procedures, training. Cost of tools and training. A communications audit can almost be considered one big “lessons learned” session. Benefits and compensation.

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Internal International Data Communications 177

Melissa Agnes

AUGUST 29, 2016

Developing crisis communication strategies for different types of crisis scenarios will help you pre-determine the correct approach for response in each case. Drafting and pre-approving specific crisis communications will help you manage the time pressures in a crisis, which can be stressful in and of themselves.

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Prohibition

DECEMBER 9, 2021

This is why it is important to prepare for a PR crisis. Recently Yorkshire Cricket Club underestimated the power of social media and conducted a master class on how not to respond to a PR crisis. The key to any crisis communication is to be proactive, transparent and accountable.

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Melissa Agnes

APRIL 4, 2016

Helping law enforcement be exceptional crisis communicators in this 21st century. How can they successfully position their agency as the voice of trust, credibility and leadership throughout the management of a high-profile crisis? WINx is a fast paced, dynamic event with presentations that are only 18 minutes.

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Waxing UnLyrical

APRIL 11, 2012

Invest in getting your spokesperson(s) media trained. Getting media trained helps you stay on message and bridge back to you talking points without sounding like a robot or some disingenuous suit – a *big* problem to avoid when you’re in crisis mode. Take the time to develop a crisis communications plan.

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Prohibition

JANUARY 14, 2022

Team roles and responsibilities need to be clear if your crisis communication plan is going to work. Your team members should all understand what they’re supposed to do in a crisis and how they can help each other. 7. Train, simulate and prepare. Are they well trained?

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PRSay

MAY 16, 2018

“While an audit of course syllabi in the PRSA MBA Program highlighted the lack of a common course title, content is focused in a few essential areas, including strategic communication planning, reputation management and crisis communication. But content variety remains.”.

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Communications Public Affairs Crisis Communications Reputation 97

Prohibition

DECEMBER 13, 2021

A crisis is also any unplanned event that involves a problem, harmful effect or threat to people (or property or related companies) and/or the public interest. Man-made crisis events are disasters that are directly caused by people. Setup a crisis communication team. The next step is to set up a crisis communication team.

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PR in High Definition

FEBRUARY 23, 2021

But, how can you prevent this kind of crisis from happening in the first place and protect your organisation if the heavens open and you find yourself in the middle of a communications storm? Here are three tips to help with weathering the storm: Take time to train.

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Stuart Bruce

MAY 29, 2016

I actually laughed out loud when I read this story about the BBC’s world affairs editor John Simpson setting up a corporate consultancy to advise on crisis communications and then even more rapidly closing it again because of the crisis it created. It would be even funnier if it wasn’t so tragic.

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Communications Conversations

AUGUST 21, 2018

We all get out into the field on a regular basis to meet with our store leadership, identify great Blue Shirt spokespeople and meet with reporters. We’re also a fairly small team (about 12 on the external communications side), so we have exposure to a lot of different experiences – including crises.

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