Gaps Persist Between Consumer Expectations, Company Actions, Study Finds
PRSay
JULY 20, 2021
The security and privacy of their personal data are top concerns for consumers, says a new study from FleishmanHillard. FleishmanHillard’s “2021 Authenticity Gap” study (PDF here ) examines the actions that brands must take to meet consumer expectations. Illustration credit: jozefmicic ].
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