Melissa Agnes

FEBRUARY 16, 2016

Crisis communication is one of the most important aspects of your crisis management. In fact, whom you communicate with in a crisis, along with when and how you communicate with them, can mean the difference between successful crisis management and crisis management failure. Let me explain.

Crisis Communications 193

Crisis Communications Crisis Communications Crisis Management 193

Melissa Agnes

JUNE 22, 2014

Welcome to episode #003 of The Crisis Intelligence Podcast with Melissa Agnes and Jim Spicuzza. Mobile technology can do wonders for today’s crisis communication. Within this podcast, Jim Spicuzza, CEO of CrisisGo, and I discuss the power of mobile technology in your crisis communications. Running time: 49:30.

Crisis Communications 216

Crisis Communications Mobile Technology Crisis 216

Onclusive

AUGUST 9, 2021

Feel free to start a free trial to get an understanding of the tool. Corporate Communications. As companies grow, corporate communications become more important. Corporate communicators regularly work with stakeholders across the organization to develop and distribute pertinent info to employees and key affiliates.

Training 370

Training Media Training Reputation Crisis Communications 370

Cision

AUGUST 28, 2015

Crisis communication pros use the term “vulnerability audit.” Basically, you consider all the internal and external factors that could lead to bad publicity. Internal factors are organizational. Are you ready for a crisis? Click here to get Cision’s free crisis communication tip sheet!

Crisis Communications 120

Crisis Communications Crisis Communications How To 120

Onclusive

APRIL 22, 2021

The best way to prepare for a crisis is to invest in a crisis communications response and management program. In a time of crisis, communicators need to act decisively and quickly with transparent responses. However, with structure, you can put together an effective crisis communications plan.

Crisis 195

Crisis How To Crisis Management Crisis Communications 195

Cision

JUNE 26, 2015

Without a crisis communication plan in place to stop threats from escalating to crises, brands often fail to save their reputations from becoming tarnished. Want to learn how to crush a crisis before it begins? Peter advises implementing these eight steps into your crisis communication plan: 1. Identify Influencers.

Crisis Communications 120

Crisis Communications Crisis Communications Guidelines 120

Melissa Agnes

FEBRUARY 3, 2015

Can any organization be a crisis communication pro? Being crisis-ready, crisis-intelligent, isn’t a mysterious quality that only a few people or organizations possess. So what would it take for your organization, your team, to be considered a crisis communication pro? Absolutely, why not? Make a list.

Crisis Communications 169

Crisis Communications Crisis Communications Crisis Management 169

Onclusive

AUGUST 22, 2017

Instituting a PRTech tool that can help with media monitoring is vital for today’s PR pros who want to be able to quickly draw insights about what’s working and fold those findings back into their workflow. Internal Communications. Crisis Communications. Media Monitoring & Analysis. Media Training.

Media Training 397

Media Training Crisis Communications Conference Training 397

ImPRessions - Crenshaw Communications

APRIL 3, 2018

Crimson Tide (1995) — Crisis Planning. When it’s a crisis communications nightmare about the highest of high stakes: nuclear war. Plus, communications technology plays a crucial role in the plot. In most time-urgent crisis situations, a clear chain of command works better than consensus.

Tools 170

Tools Government Crisis Public Affairs 170

PRSay

NOVEMBER 9, 2021

We have experienced firsthand how a crisis can significantly and quickly impact business operations. Companies can prepare by evaluating the crisis process, team, tools and resources they have in place. When planning for 2022, leaders must develop or refresh both business continuity and crisis communication plans.

Crisis 195

Crisis Crisis Communications Crisis Management Training 195

The Proactive Report

NOVEMBER 1, 2022

Communication is where it all begins. How you communicate, both with the public, and internally within your company or organization, dictates how successful you will be in whatever venture you embark upon. If you communicate properly, you will reap the benefits and see growth over time. By Cokey Falkow. Fake content.

Communications 130

Communications Social Media Employee Crisis 130

Landis PR

APRIL 29, 2024

According to the people of Finland, communications is the world’s most powerful tool for change. For us, communications is the world’s most powerful tool for change. Time spent on linear TV in Finland remains high compared to other Nordic countries. The Most Popular Social Media Channels in Finland Youtube : 4.46

Radio 64

Radio Pinterest Television Government 64

Sword and the Script

OCTOBER 25, 2022

Clients now expect PR people to also be search experts, content experts, working knowledge of Google Analytics, knowledge of all sorts of tracking tools to measure effectiveness, while filming, producing, and editing video and managing multiple social media accounts.”. More internal comms. More internal comms. Additional duties.

Communications 123

Communications Crisis Internal International 123

Stern + Associates

JUNE 22, 2023

Corporate communication isn’t just a tool to roll out when a problem arises – it should be an integral part of an organization’s strategy , says Dartmouth Tuck School of Business Corporate Communication and Leadership Professor Paul A. Communication is a strategic general management function and such an important tool.

Strategy 62

Strategy Communications Crisis Communications Corporate 62

Onclusive

OCTOBER 12, 2021

If you’re a communicator tasked with getting budget approval for the PR department, read on to learn how to develop a business case that you can use to get the resources and support you need to achieve your goals. A business case is one of the most powerful decision-making tools available to the C-suite. What is a business case?

Resources 195

Resources Technology Data Tools 195

Melissa Agnes

SEPTEMBER 7, 2014

Within this unit, they’re in the process of developing a customer service strategy for the Toronto Police Service, with a heavy focus on internal customer service to start. Their thinking is that if they improve customer service internally, it will have a positive effect on their external customer service. Have a listen.

Customer Service 227

Customer Service Crisis Crisis Communications Internal 227

Communications Conversations

APRIL 3, 2020

But one channel has given a handful of companies a huge leg up on others in the crisis communications game: personal CEO social media profiles (mostly, on LinkedIn). And, the president of Mondolez International in Mainland China is giving us a glimpse into what life looks like after COVID-19. These are just a few examples.

Tools 78

Tools Airlines LinkedIn Crisis 78

Burrelles Fresh Ideas

JANUARY 30, 2024

In another incident, an Atlas Air Boeing 747 cargo plane caught fire moments into its flight from Miami International Airport on January 18. And on January 20, a Delta Air Lines Boeing 757 plane lost a nose wheel as it was taxiing for take-off from Hartsfield-Jackson Atlanta International Airport.

Ethics 97

Ethics Crisis Transportation Airlines 97

Stern + Associates

AUGUST 11, 2023

Crisis communication Crisis communication is a type of public relations strategy that deals with handling a crisis situation. A crisis can be anything from a natural disaster to a product recall to a social media scandal. This can lead to increased brand awareness, sales, and engagement.

Public Affairs 62

Public Affairs Publicity Local Crisis Communications 62

Doctor Spin

FEBRUARY 22, 2024

Public relations is a young academic field with potential to inform various areas of communication and offer tools like issues management for various applied communication fields.“ Source: Journal of Communication 1 Botan, C., & Taylor, M. Improve internal communications. Keep stakeholders well-informed.

Publicity 52

Publicity Public Affairs Journalism Corporate 52

Waxing UnLyrical

SEPTEMBER 16, 2015

Social media and crisis communications has become one of the fastest growing areas of both practice and research for today’s communication landscape. Additionally, “over half of respondents (52%) feel that the benefits of using social media as a crisis communications tool outweigh the risks” (page 4).

Crisis Communications 40

Crisis Communications Social Media Crisis Communications 40

Landis PR

OCTOBER 11, 2023

By Sean Dowdall Landis Communications is proud to be hosting the Public Relations Global Network’s (PRGN) international membership conference, representing more than 50 communications agencies from around the world in San Francisco from October 18 – 20.

Communications 64

Communications Conference Policies Internal 64

PRSay

JULY 21, 2020

On July 15, Cision hosted a webinar titled “Demanding Change: How to Best Communicate Brand Action,” which focused on best practices for internal and external communications in challenging times. It’s very important for companies to communicate their efforts along this journey.

Communications 192

Communications Brand Branding Crisis Communications 192

Melissa Agnes

AUGUST 27, 2014

How should the industry be harnessing social media to create awareness, educate the general public and relay important information to audiences (both internal and external) in times of need? How can social media be used to communicate important messages in emergency situations with key audiences? A few words from Melissa Agnes.

Crisis Management 202

Crisis Management Government Social Media Crisis 202

Sword and the Script

AUGUST 1, 2022

.” In open-ended comments, respondents cite digital, internal comms and a greater focus on comms by leadership as among the underlying reasons. Some of those comments include the following: “Significantly more related to internal comms and recruiting.”. A mix of internal and external resources.

Survey 133

Survey Communications Measurement Internal 133

Cision

AUGUST 30, 2016

This level of in-depth scenario planning is perhaps the best tool in our arsenal to help us anticipate nearly every possible event. Scenario planning isn’t just about brainstorming all of the what-ifs one time and developing a canned statement ready to deploy across social and communication channels. Probably more than you think.

Crisis 220

Crisis Crisis Communications Crisis Management Exercises 220

Sword and the Script

MARCH 17, 2020

It’s worth brainstorming internally and examining if and when customers really need to hear from your company at this moment in time. The worst-case scenario for crisis communicators in a technology company is compounding circumstances. You can do this rapidly with collaborative tools like Google Sheets.

B2B 80

B2B Crisis Communications Crisis Software 80

PRSay

JUNE 7, 2021

A red team can expose reputational vulnerabilities in a company and flaws in its crisis-response plan. From a crisis-communications standpoint, a red team stress-tests an organization’s strategy by expanding the circle of feedback the plan receives. Illustration credit: astel design ].

Crisis 161

Crisis Exercises Crisis Communications Reputation 161

Landis PR

OCTOBER 11, 2023

By Sean Dowdall Landis Communications is proud to be hosting the Public Relations Global Network’s (PRGN) international membership conference, representing more than 50 communications agencies from around the world in San Francisco from October 18 – 20.

Communications 52

Communications Conference Policies Internal 52

Reputation Us

DECEMBER 23, 2014

The post Start 2015 Off Right…With a PR Plan! appeared first on LTPR.

Crisis Management 129

Crisis Management Crisis Communications Reputation Crisis 129

PR Matters

OCTOBER 16, 2015

Following up on my recent article in PR Daily on 10 Falsehoods About PR , let me get straight down to the 11th: PR is not media relations, or about publicity , as my communications peer Lyndon Johnson says. Yes, it is a vital process and tool in the PR kit. writing speeches for internal and external groups.

Crisis Communications 100

Crisis Communications Reputation Media Relations Internal 100

Burrelles Fresh Ideas

JANUARY 16, 2024

Honest communication builds credibility and trust , which goes a long way with everyone involved with your organization (both internally and externally). Influencer marketing and authenticity Influencer marketing has become an increasingly popular tool in which brands connect with consumers authentically.

Crisis 84

Crisis Airlines Crisis Communications Social Media 84

Melissa Agnes

JUNE 4, 2014

At the same time, crisis communications have the opportunity to be more efficient and effective than they ever did. While creating your crisis management plans and procedures, consider the following: In what circumstances can social media be leveraged to help communicate important messages to the public, quickly and efficiently?

Social Media 223

Social Media Healthcare Case Study Crisis Communications 223

Newsfile

FEBRUARY 28, 2024

It serves as a communication tool to reach journalists, media outlets, and the public. Media monitoring tools scan various sources (print, online, social media, TV, radio) for mentions of specific keywords or brands. What are the Basics of Crisis Communication Planning? Effective PR Tools 24.

Viral 52

Viral Crisis Communications SEO Reputation 52

Cision

APRIL 13, 2016

says it’s more important to add value with your crisis communication than to try and spin the issue. In this interview, he shares the steps your brand should take when a crisis arises, how to use social media in your crisis communication plan and why you need to avoid cliché statements when dealing with crises.

Crisis Communications 120

Crisis Communications Crisis Social Media Reputation 120

Konnect Agency

MARCH 31, 2020

.) – this may be more than one point of contact and it should be determined which vendors/stakeholders will hear from you first Brief employees on crisis communication protocols and provide contact information for the crisis team leader who will be able to answer their questions. #3

Communications 69

Communications Crisis Communications Crisis Social Media 69

Cision

NOVEMBER 19, 2015

Crises, both internal and external, hit brands every day. Avoid turning a crisis into a disaster by developing a media crisis plan that involves those who sway opinions on social media everyday: influencers. Your crisis plan should focus on those who can help your responses and ongoing communication go viral.

Crisis 120

Crisis Crisis Communications Viral Social Media 120