Community Customer Service Mobile Social Media 
Critical Mention
MARCH 15, 2019
With so much of the population spending so much time on mobile devices these days, optimizing marketing efforts for mobile is crucial for businesses. In fact, in 2018, Statista stated that 54 percent of all consumers now browse social media on a mobile device at least once a day. Keep your links mobile-friendly.
Critical Mention
DECEMBER 18, 2017
While 2017 may have been filled with PR and social media fails (for starters, take a look at United, Pepsi, Equifax or Uber), it was also a year of noteworthy wins for many brands. 2) Wendy’s: When I asked my Twitter followers for examples of the year’s best PR efforts, Wendy’s was the clear standout when it came to social media.
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Stuart Bruce
OCTOBER 30, 2014
Stuart Bruce speaking at the IATA Crisis Communications in the Social Media Age conference. (c) This morning I gave a keynote at the global ‘Crisis Communications in the Social Media Age’ conference in Istanbul. c) Donald Steel. What I won’t be talking too much about are the tools we can use.
Stephen Waddington
MAY 16, 2017
But practice is broadening to include new forms of media including influencer relations, social media, community engagement and messaging. The internet has disintermediated every business that it has touched since the launch of consumer and mobile broadband in the noughties. Media relations.
Cision
APRIL 3, 2015
How to Build & Evangelize Your Community With Word-of-Mouth Marketing. How can you build a community online and off? 10 Tips to Activate Employees on Social Media. To tap into this market, brands need to empower internal supporters and stakeholders to join the conversation on social media. White Paper.
Stephen Waddington
JUNE 5, 2017
This number has growth 4% year-on-year, fuelled by mobile phone usage. #3 The integration of paid, social and earned is also a driver. #5 5 Seeking social media measurement return on investment. Measuring the return on investment on social media activity continue to be cited as a challenge by organisations.
Sword and the Script
DECEMBER 20, 2022
And, given the vast amount of time I pour into writing about PR technology , I’m really pleased with the long list of contributions from the PR technology vendor community. a) Many community newspapers going away and hopefully still being available in some kind of online format. Relentless focus on the customer .
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