Melissa Agnes

SEPTEMBER 21, 2014

Welcome to episode #016 of The Crisis Intelligence Podcast, with Melissa Agnes and Jonathan Hemus. Faced with this utmost and devastating challenge, how did the airline fare in their crisis management and what lessons can you take away to strengthen your own organization’s crisis plan?

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Airlines Crisis Management Crisis Crisis Communications 210

Prohibition

JANUARY 7, 2022

Crisis management is something every company needs to implement as part of its business processes. Without a documented plan, how would you handle a crisis? If you think you could never be the victim of a crisis, think again. If you think you could never be the victim of a crisis, think again. What is a crisis?

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Crisis Management Crisis Reputation Financial 62

Melissa Agnes

AUGUST 14, 2014

I’m always interested in seeing what’s being studied in universities these days, as well as the academic’s approach to the theoretical side of crisis communication, and so this day of observation and interaction was very fascinating for me. In terms of the crisis communication research.

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Crisis Communications Crisis Communications Case Study 251

Prohibition

AUGUST 24, 2023

This is where food PR agencies play a crucial role in helping businesses navigate through such challenges and address food safety concerns effectively. Food PR agencies are specialised public relations firms that focus specifically on the food industry. Food PR agencies also play a critical role in crisis management.

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Agency Crisis Management Crisis Communications Crisis 62

Reputation Antistress by Sergii Bidenko

APRIL 21, 2023

In essence, a crisis is a situation that doesn't fit into a person's or a company's previous experience. So often, getting over a crisis is very tough if we rely on common skills or verified knowledge. Acknowledge the problem The biggest mistake at the beginning stages of a crisis is to keep quiet and pretend nothing is happening.

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Crisis Communications Crisis Communications How To 52

Mediagraphix PR

MAY 10, 2023

Crisis communication is an essential component of corporate management. No matter how well-prepared a company is, there will come a time when bad news must be delivered to stakeholders.

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Crisis Communications Corporate Crisis Communications 52

Shift Communications

JULY 19, 2017

Anyone Could Need Crisis Management (…and at Anytime). is suffering a crisis. As our VP of Marketing Tech previously summarized : In a crisis management situation, something has gone wrong and your brand is on fire. s PR reps/trusted advisors/crisis comms ride-or-dies, deny the fire of its resources we shall.

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Case Study Crisis Management Crisis Study 118

Melissa Agnes

MARCH 6, 2018

Becoming crisis ready is a process. Fortunately, there’s a method to this process that can take any organization, of any size, type, and industry, from their current level of crisis readiness, straight through to building an invincible brand—which, as you know, is the ultimate benefit of being crisis ready.

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Crisis Crisis Management Handbook Viral 172

Prohibition

JULY 7, 2023

By leveraging various PR tactics such as media relations , influencer partnerships , and event marketing , food and beverage businesses can effectively communicate their brand story, values, and offerings to the right audience. Food PR agencies are experts in the field, with a deep understanding of the industry’s nuances and trends.

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Agency Case Study How To Crisis 62

Shift Communications

JULY 24, 2017

s vegan donut shop is suffering from a crisis as a result of the negative media attention around sharks during Discovery Channel’s Shark Week. Whether a brand has experience with controversial news or has yet to meet a crisis challenge, having a communications plan in place in advance of a potential incident is a must.

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Case Study Crisis Management Crisis Study 94

PRSay

AUGUST 31, 2021

Taking a wait-and-watch approach to crisis communications is often an overlooked PR tactic. Plenty of smart people in communications disagree with this method. But going directly into responsive crisis mode isn’t always the answer. But going directly into responsive crisis mode isn’t always the answer.

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Crisis Crisis Communications Nonprofit Social Media 166

NewsWhip

MAY 26, 2020

After ranking up a litany of industry awards and nominations in such a short period of time, we wanted to check in with Aubrey Quinn, Partner and Managing Director, to learn more. Aubrey Quinn (Partner & Managing Director, Clyde Group): Thanks for connecting with me today! Clyde Group does a fair amount of crisis work.

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Groups Crisis Management Crisis Public Affairs 78

Reputation Us

JUNE 8, 2015

Often when I tell people I manage crisis communications they want to hear a “good” story—meaning a scary story. The post Crisis Management and Telling Scary Stories. It doesn’t take the dog days of […].

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Crisis Management Crisis Crisis Communications Communications 60

Cision

AUGUST 30, 2016

A few years ago, many of us would not have envisioned a world where Twitter, Facebook Live and large-scale community gatherings would have such an impact on the way crises develop. Yet, this is our world today and our “new normal” as communicators and crisis management teams. Update the contact list.

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Crisis Crisis Communications Crisis Management Exercises 220

Cision

DECEMBER 4, 2017

One negative comment can attract thousands of tweets and reactions, turning that single comment into a full-blown PR crisis. When a PR crisis hits, confusion, anxiety, and chaos can shake up your organization. In fact, you can turn a brand crisis into a PR success if you act fast swiftly. Address The Issue Clearly And Quickly.

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Crisis Brand Branding How To 271

ImPRessions - Crenshaw Communications

NOVEMBER 17, 2023

The PR Daily newsletter provides not just the top headlines of the day, but in-depth insight and strategies for everything from crisis communications to the future of PR. PRovoke sheds light on the latest and greatest PR campaigns, agency mergers, shifts in industry direction, and emerging trends.

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Company Trends Case Study Crisis Management 203

Prohibition

DECEMBER 9, 2021

In the midst of a crisis, reputations that have been so hard to build can be easily destroyed and the effects can be hard to undo. It doesn’t take much to provoke a crisis, sometimes just a simple mistake on social media can be enough. How to prepare and fix a PR crisis. This is where effective PR crisis management comes in.

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Crisis Crisis Management Reputation Crisis Communications 62

PRSay

MARCH 16, 2020

Crisis situations impact businesses, industries, associations and organizations of all sizes. While the circumstances surrounding a crisis vary greatly, there are general best practices PR professionals should be prepared to deploy. Be timely — establish a sound and regular communication path as the authentic and accurate source.

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Crisis Communications Publicity Resources 218

5W PR

DECEMBER 18, 2018

Crisis communications, on its surface, is easy to comprehend and understand – when something bad happens, respond accordingly. However, crisis (as it is simply referred to in PR) much like the industries it serves, is constantly evolving to effectively and efficiently respond in times of need.

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Crisis Company Crisis Communications Crisis Management 68

Doctor Spin

MAY 21, 2023

Are you considering hiring a public relations agency? Collaborating with a great PR agency could be your secret weapon. many different types of PR agencies, let me give you the basic rundown on how to get it right. How To Work With PR Agencies II. The Benefits of a Public Relations Agency III. Retainer PR agency.

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Agency Publicity Public Affairs Crisis Communications 52

PRSay

OCTOBER 14, 2019

As the context and speed in which crises unfold in the digital age shifts, so does the task of crisis preparedness. Every week we talk to some of the 750-plus organizations which use our In Case of Crisis mobile app. We also meet with many others who are considering how to best upgrade their issues and crisis responsiveness.

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Crisis Crisis Management Training Mobile 87

Konnect Agency

APRIL 20, 2021

Being slow to react to a crisis can be viewed just as unfavorably as not responding at all or providing a rushed response that lacks detail. Thus, having a prepared crisis communication plan is critical for every company. So what is crisis communication? Getting Ready.

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Crisis Brand Branding Crisis Communications 52

PRSay

OCTOBER 27, 2020

“In times of great adversity, we see the very best leaders rise to the top,” James Wright said while presenting the workshop “Navigating through Crisis with Confidence: Lessons in Crisis Management From COVID-19,” at PRSA’s ICON 2020 virtual conference. Leaders should also see the bright side in a crisis.

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Crisis Management Crisis Employee Conference 127

5W PR

OCTOBER 31, 2023

Crisis Comms Conference Launched in 2023, this PRWeek conference hones in on crisis communications, equipping attendees with the skills needed for effective crisis management. The post 10 Networking Events for PR Professionals appeared first on Public Relations Blog | 5W PR Agency | PR Firm.

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Conference Nonprofit Education Healthcare 78

Melissa Agnes

APRIL 4, 2016

Being able to filter, manage and be heard through the incessant noise, is one of the challenges that law enforcement needs to be prepared to face and overcome in today’s crisis management. Helping law enforcement be exceptional crisis communicators in this 21st century. The timing of this video is great!

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Crisis Crisis Management Video Conference 100

Melissa Agnes

OCTOBER 22, 2014

Some of the most important and rewarding work I do is in helping the public service sector, be it police agencies, fire departments, cities and municipalities, hospitals, emergency management departments and others, better plan and prepare for a crisis or emergency situation. Crisis Management Resources In the News'

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Conference Social Media Crisis Crisis Management 228

Prohibition

APRIL 23, 2020

In the midst of a crisis, reputations that have been so hard to build can be easily destroyed and the effects can be hard to undo. It doesn’t take much to provoke a crisis, sometimes just a simple mistake on social media can be enough. The fast paced digital world we live in means it is essential that you are prepared for a PR crisis.

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Crisis Telecommunications Reputation Crisis Communications 62

5W PR

JANUARY 31, 2024

Crisis Management PR: Addresses and mitigates potential damage to a tech company’s reputation during challenging situations or crises. It’s important to have a plan in place before a crisis might arise. Clear communication about compliance efforts helps build trust with customers, investors, and regulatory authorities.

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Technology Product Launch Crisis Management Case Study 78

Prohibition

OCTOBER 7, 2022

Because of this, social media has thrown a real spanner in the works for brands and businesses, with more avenues for a potential PR crisis to occur. Develop a social media crisis management plan. Knowing what to do in case a crisis does happen can massively lessen it’s impact on your brand or business.

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Social Media Crisis Management Crisis Media 62

Victorious PR

JUNE 8, 2023

With keywords like “crypto PR agency,” “blockchain PR,” and “web3 PR services” gaining prominence, it’s crucial to understand the value of PR in the crypto space. To establish trust and credibility, working with a reputable crypto PR agency becomes imperative.

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Education Community Agency Crisis 52

Onclusive

JANUARY 25, 2019

This awards event celebrates the best of the best corporate, agency, nonprofit, and education teams, and the work they produced during the entry period. Most conferences focus on media relations, crisis communications, social media, and measurement, plus a well-known awards show. PR News Conferences. Dates/Locations: Varies.

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Conference Content Marketing Marketing Internal 256

Melissa Agnes

JANUARY 27, 2015

There is currently a huge divide between police officers / agencies and the communities they serve. Yes, there are some police officers and agencies out there doing it right, but for the most part, there is chaos and confusion and negativity and frustration – on both sides of the divide. Tweet this!)

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Community Crisis Crisis Management Crisis Communications 100

PRSay

MARCH 22, 2017

The protocol was just to stop the snowball effect, whether that meant walking onstage or signaling to the stage manager. In other words: saving the Oscars is a spur-of-the-moment operation for PwC and the Academy, and the event badly needs a crisis playbook. Here’s how they should start: Plan for the worst. The audio can go out.

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Crisis Sports Television Print 119

Cision

JUNE 22, 2015

It takes only a minute for a crisis to harm your brand, especially in the age of social media. Peter LaMotte discussed at his recent webinar, showing the keys to crisis management , how you can reduce brand vulnerability by preparing for crises in peacetime and more. Q: I work for a federal agency with a checkered past.

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Crisis Crisis Communications Local Social Media 120

Melissa Agnes

OCTOBER 22, 2014

Some of the most important and rewarding work I do is in helping the public service sector, be it police agencies, fire departments, cities and municipalities, hospitals, emergency management departments and others, better plan and prepare for a crisis or emergency situation. Register now!

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Conference Social Media Media Crisis 100

The Hoffman Agency

APRIL 1, 2020

Many large tech companies have shifted to new social strategies, de-emphasizing their own content and business goals to join the COVID-19 conversation and help the public however they can: In light of these efforts, we wanted to share a few recommendations for effective B2B social media strategy during this crisis.

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Social Media B2B Crisis Strategy 69

PR Conversations

SEPTEMBER 7, 2018

I suggest that the Listerine ‘partnership’ was instigated by Scarlett London Digital – the agency that Ms Dixon established in 2016 after graduating. But I’d also encourage her to think seriously about her business ambitions – and learn more about crisis communications.

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Instagram Crisis Crisis Communications Crisis Management 95