Cision

DECEMBER 4, 2017

— United (@united) April 10, 2017. It is, therefore, necessary to understand a crisis thoroughly to ensure a timely and correct response. — United (@united) April 11, 2017. Whenever a PR crisis hits social media, people start commenting on the topic immediately. — GitLab (@gitlab) March 17, 2017.

Crisis 271

Crisis Brand Branding How To 271

Onclusive

NOVEMBER 29, 2017

Finalists will be announced for 2018 on December 6, 2017. International Association of Business Communicators (IABC) World Conference. The call for speakers is currently open and ends December 15, 2017. Public Relations Society of America (PRSA) International Conference. Only 39 trophies are awarded each year.

Conference 210

Conference Content Marketing Marketing Education 210

Stuart Bruce

JULY 23, 2017

The first page of Simply Measured’s The State of Social Media 2017 also has gobblydegook like “social media is a foundational marketing strategy”. No matter how good the customer service team is it would be ridiculous to expect them to handle social media for internal communications. Gif of seagull poo from Giphy.

Social Media 68

Social Media Media Customer Service Corporate 68

Waxing UnLyrical

MARCH 28, 2017

The March #measurePR chat was the day following the 2017 recognition of International Women’s Day , so Shonali had some of the PR measurement world’s female superstars as her guests on the chat this month. Heidi Sullivan (@hksully) March 9, 2017. Angela Sinickas (@sinickasa) March 9, 2017. measurePR. — Perfect #measurePR.

Measurement 40

Measurement Financial Crisis Internal 40

ImPRessions - Crenshaw Communications

MARCH 13, 2018

Every two years, the New York-based Corporate Communication International ( CCI ), conducts an in-depth survey of senior PR and communications officers at Fortune 500 companies about the latest global PR trends. Any crisis communications team must be ready to respond at any hour to an escalating event, and that speed is vital.

Trends 199

Trends Corporate Employee Analysis 199

Cision

APRIL 5, 2017

Breaking Down the State of the Media in 2017,” was a fascinating and discouraging examination of the lack of trust in the media. It’s important to know who you are, how your brand is differentiated, have a mission statement that is clear internally and externally. This is a badge to readers and there must be constant calibrations.

Report 225

Report Media Advertising Advertising 225

MaccaPR

JANUARY 17, 2017

From crisis communications counsel for scandal-plagued Ryan Lochte and the cause marketing insights of former General Mills CMO Mark Addicks to a behind-the-scenes look at agency BBDO’s Dinty Moore “Lumbersexual” campaign and tips for redesigning your company’s blog —the MaccaPR blog provided marketing and PR executives (like you!)

Crisis 48

Crisis Local Blogging Creativity 48

Deirdre Breakenridge

SEPTEMBER 26, 2016

We were able to identify 6 management oriented roles associated with social media (social listening and analytics, online media relations, policy maker, employee recruiter, internal social media manager, and policing) and the specific duties those roles involve. Are you planning or working on any additional research studies in 2016 / 2017?

Publicity 150

Publicity Policies Social Media Study 150

PRSay

OCTOBER 25, 2017

Here are some highlights from three professional development sessions at the PRSA 2017 International Conference in Boston on Oct. 8–10: Breaking Misconceptions About Communicating With Rural Americans. 10, titled “ Rural Reach: Strategic Communication With Rural and Low Income Audiences.” Social media.

Social Media 97

Social Media Conference Media Corporate 97

Stuart Bruce

NOVEMBER 10, 2017

Launched on International Women’s Day in March 2017 it was meant to symbolise the power of women in leadership. Simple, but essential questions to help prevent the need for crisis communications. If the Fearless Girl campaign had been given proper public relations oversight it should never have happened.

Case Study 99

Case Study Crisis Communications Corporate Leadership 99

Sword and the Script

DECEMBER 26, 2017

And here we go…here are the benchmarks from 2017. Sixty-two percent of respondents answered that they planned to increase internal public relations staffing over the next five years and a full 75 percent said they planned to increase overall spending on PR over that same time period.”. 12) Emotion in crisis communications works.

Content Marketing 122

Content Marketing SEO Social Media Marketing 122

Reputation Us

SEPTEMBER 6, 2017

Texas-Sized Crisis: 7 Steps to Communicating During a Disaster. Published : August 31, 2017 in the Credit Union Times. One of the best outcomes of thinking about a crisis before it happens is the chance to consider your credit union’s strategy in advance. In a crisis, communication is key. Step 7: LISTEN.

Crisis 60

Crisis Communications Crisis Communications Community 60

Reputation Us

SEPTEMBER 25, 2019

Whether you are trying to manage a sensitive internal matter or a potential fraud situation, or navigating a public scandal, understanding what you can do before and after the incident can help protect your valuable reputation. Follow Your Crisis Communications Plan.

Reputation 60

Reputation Publicity Crisis Media 60

Presspage

SEPTEMBER 18, 2017

Need Rescue 17611 Magnolia Circle, Richmond TX 77407 - 2 Adults 2 Children @CajunNavy2016 @USCG — Rockabye Baby Rental (@RockabyeAnnie) August 28, 2017 Countering misinformation However well-intentioned the social posts of people in distress and citizen journalists might be, sometimes they can be factually incorrect.

Social Media 122

Social Media Communications Crisis Media 122

Shift Communications

SEPTEMBER 21, 2017

According to Cybersecurity Ventures , “Worldwide spending on cybersecurity products and services is predicted to eclipse $1 trillion for the five-year period from 2017 to 2021.” Consider just a handful of headlines from Techmeme the morning of September 18, 2017. Craft a 360-degree crisis communications plan.

B2B 60

B2B Leadership Crisis Communications Technology 60

Solo PR Pro

JUNE 6, 2017

Last week, Kleiner Perkins Caufield & Byers partner, Mary Meeker released her 2017 internet trends report. Below are a few takeaways for communication professionals. Be prepared to mobilize your communications strategies. Internet Trends 2017 Report from Kleiner Perkins Caufield & Byers.

Trends 49

Trends Mobile Video B2C 49

5W PR

AUGUST 29, 2018

The accident despoiled Gulf beaches from Florida to Texas and created a massive – and expensive – PR crisis for the international oil company. In 2017, BP had reached a turning point in the company’s recovery from the oil spill crisis.

Crisis 88

Crisis Data Consumer Agency 88

Cision

NOVEMBER 3, 2016

But the free-for-all atmosphere of the Internet and encouragement for professionals to blur their social media and professional pursuits creates an interesting dynamic if not dilemma moving into 2017 and beyond. Better yet, adopt a “digital etiquette.”.

Social Media 120

Social Media Media Reputation Training 120

Critical Mention

JANUARY 3, 2019

I would do so via a live satellite feed, providing insights, and sharing my experiences at international conferences from London to Shanghai. was returned in January 2017—making it a ten-year process through the US and UK criminal justice systems. Most of this happened in the U.S. When I was asked to speak outside of the U.S.,

Interviews 105

Interviews Ethics Government Internal 105

Sword and the Script

JANUARY 21, 2017

She uses a series of case studies to illustrate the impact of monitoring and metric can have in shaping a crisis communications response: “Remember the Rutgers University debacle in 2013? Marketing Budgets, Planning and Benchmarks for 2017 [UML]. 2) Marketing Metrics: Garbage In; Garbage Out.

Social Media 60

Social Media Crisis Marketing Media 60

PRSay

OCTOBER 21, 2019

“There’s a real ripple effect in communications and how you tell a story,” said Acker, who moderated the crisis keynote panel on Sunday afternoon at the PRSA 2019 International Conference in San Diego. Keep it real and commit to using words that unite and lift people.”. We also need to tell the truth so we can heal.”.

Conference 88

Conference Crisis Community Internal 88

PR in High Definition

FEBRUARY 23, 2021

Cast your mind back to 2017 when Uber’s founder Travis Kalanic’s argument with a driver was leaked – it cost him his job and a hit to his reputation. We’ve explored this crisis further in our Reputation Shapers guide that you can access here. It may seem unlikely, but these things have happened countless times before.

Crisis 71

Crisis Communications Reputation Training 71

Stephen Waddington

DECEMBER 30, 2019

The report provides an international perspective on the challenges facing the PR business. A study called the Velvet Ghetto commissioned by the International Association of Business Communicators (IABC) first called out the gender pay gap in the PR profession in 1986. Selling is only one outcome of working with influencers.

Government 103

Government Education Print Ethics 103

MaccaPR

NOVEMBER 30, 2017

The sheer timing was remarkable, with the 4-foot-high statue arriving the night before International Women’s Day – not to mention the exquisite symbolic co-opting of the "Charging Bull," which Fortune called “a testosterone-charged symbol of Wall Street bravado.”. promoting a very different kind of bull!

Marketing 76

Marketing Consumer Measurement Financial 76

PR Conversations

JULY 5, 2017

The 2017 European Communications Monitor report has been published recently detailing challenges facing strategic communicators in 50 countries. From social media management to crisis communications, content is king. Leading internal communications. My friends know that I work in public relations.

Infographics 63

Infographics Corporate Policies Reputation 63

Journalistics

MARCH 18, 2016

These six topical themes included the following: Global, Local and Hyper-Local – how organizations can balance and manage social media communications and priorities across geographically-dispersed audiences. Crisis Communications – how to prepare for or manage crisis communications via social media.

Social Media 45

Social Media Media Storytelling Local 45

Journalistics

MARCH 18, 2016

These six topical themes included the following: Global, Local and Hyper-Local – how organizations can balance and manage social media communications and priorities across geographically-dispersed audiences. Crisis Communications – how to prepare for or manage crisis communications via social media.

Social Media 40

Social Media Media Storytelling Local 40

PR Conversations

MAY 1, 2017

Catherine: We do a great deal to educate practitioners on the practical aspects of managing a crisis but rarely do you encounter a crisis plan which addresses the need for support for people involved with crisis communication. The language used in the workplace to address loss is another part of the puzzle.

Crisis 63

Crisis Crisis Management Leadership Training 63

Sword and the Script

DECEMBER 26, 2023

Clear and present AI “A renewed focus on and commitment to internal communications. Great leaders make clear and transparent communication a top priority. Leaders have to care about and communicate with their internal team just as much as their external audiences. When employees are informed, this leads to trust.

Writing 190

Writing Communications Marketing B2B 190