Customer Service How To Marketing Viral 
Melissa Agnes
NOVEMBER 10, 2014
Additionally, if you were to fall victim to a hack, how long would it take your team to notice and are they confident and secure on the actions that need to take place – extremely quickly – to further protect the organization’s data, and to communicate with the right stakeholders to protect the organization’s reputation?
Prohibition
JANUARY 14, 2022
Here’s how to put your plan together, what to remember and how you can access specialist support. In today’s world, a negative story about your brand or organisation could go viral in an instant. Your customers could make their displeasure known on your Facebook page and Twitter feed. What is a PR Crisis?
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ImPRessions - Crenshaw Communications
FEBRUARY 21, 2017
According to the World Economic Forum , more than twenty-five percent of a company’s market value is directly attributable to its brand reputation. So how should brands prepare for an unknown, uncontrollable event that could impugn its reputation? How To Spot The Most Dangerous Reputation Threats. The Viral Customer Complaint.
Melissa Agnes
NOVEMBER 10, 2014
Additionally, if you were to fall victim to a hack, how long would it take your team to notice and are they confident and secure on the actions that need to take place – extremely quickly – to further protect the organization’s data, and to communicate with the right stakeholders to protect the organization’s reputation?
Cision
JUNE 15, 2015
Social care (customer service). Take all of that baggage and consider this: marketing professor Jonah Berger writes that before we share something on social media we evaluate its “social currency. On Facebook (and everywhere else), the desire for virality is like the desire to win the lottery. Product research.
Cision
NOVEMBER 30, 2015
It also presents businesses a conundrum: the need to reach and convert online consumers has accelerated, yet much belief about digital and social customers is counter-intuitive. “Social media” is an all-encompassing term for a group of platforms with some similarities, but how people use them is quite different.
Cision
OCTOBER 15, 2015
Is your brand part of the majority of marketers risking failure? At first glance, this marketing strategy seems straightforward – log onto your accounts and simply pay attention to what people are talking about. Mark your calendars, because we’ve got five marketing masterminds ready to teach you. On Tuesday, October 20 at 2 p.m.
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