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How to Develop a Strong and Practical Crisis Management Governance Model

Melissa Agnes

Your crisis management governance model serves as one of the foundational elements of your entire crisis management program. It defines everything from the structure, roles and responsibilities of your crisis team, straight through to your internal escalation process.

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3 Attributes of a Strong and Practical Crisis Management Governance Model

Melissa Agnes

The importance of solid and practical crisis management governance model. A crisis management governance model dictates who within an organization makes up the crisis management team. This is the team responsible for the organization’s crisis management and response.

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11 Steps For Crisis Management

Prohibition

This is where crisis management comes in. Crisis management is the reaction to an unexpected event that could have long lasting consequences on the organisation’s finances or reputation. Crisis management is not preventing a crisis, but rather managing an existing crisis.

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TCIP #012 – The Leader’s Role in Crisis Management with Jane Jordan-Meier

Melissa Agnes

In this week’s episode, Jane Jordan-Meier and I discuss the role of a leader in a crisis. It’s an important discussion and one that we hope you will have internally after listening to this podcast. Emotional intelligence: What is it and why it’s so critically important in crisis leadership.

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The Importance of Adaptive Response In The First Moments of Crisis Management

Melissa Agnes

As a trainer of these officers, I had always struggled with how to best develop their thinking skills. However, when one of my friends attended the training course for SWAT candidates, I began codifying what it means to be a crisis decision-maker. Not that those forms and lists don’t have a place in crisis management.

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How to Mitigate the Transference of Stress During a Crisis

Melissa Agnes

Because successful crisis management often requires an appearance, in some capacity, by the organization’s leadership. So what does this mean for your crisis preparedness? The last thing you want in a crisis is to communicate ineffectively. Image credit: Photographee.eu / shutterstock.com.

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How To Use Humor To Help Solve Common Workplace Issues

Melissa Agnes

Drew’s outlook on life and the way he helps organizations use humor to solve internal issues, build a stronger culture, and increase productivity is unique and effective. It also aligns with the crisis ready philosophy and mindset, providing another piece to building brand invincibility. About this episode.

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