Melissa Agnes

JULY 26, 2016

However, just because it’s a complex and multi-faceted type of crisis to prepare for, doesn’t mean it can’t be done. So to help get you started, following are some helpful tips and considerations when setting out to become crisis-ready for a cyber security incident. Step 2: Develop your internal escalation process.

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Crisis Management Crisis Crisis Communications Handbook 100

Shift Communications

JULY 19, 2017

Thanks to Google Trends , we know interest in the term “shark attack” is set to increase drastically as searches for “shark week” do: According to The Florida Museum of Natural History’s International Shark Attack File, 2016 saw 84 unprovoked shark attacks, which is on par with the average 82 incidents a year. is suffering a crisis.

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Case Study Crisis Management Crisis Study 118

PRSay

NOVEMBER 9, 2021

When planning for 2022, leaders must develop or refresh both business continuity and crisis communication plans. Start by identifying key risks and high-potential crisis scenarios for your business. The plan should include a leader and cross-functional team responsible for initial response and communication strategy.

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Crisis Crisis Communications Crisis Management Training 195

Onclusive

JANUARY 25, 2019

Whether you’re looking to submit a proposal to speak, nominate a colleague’s work for an award, or attend a conference to sharpen your skills, this curated round-up of events will help. International Association of Business Communicators (IABC) World Conference. Dates: June 9-12, 2019. Location: Vancouver, British Columbia.

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Conference Content Marketing Marketing Internal 256

Stephen Waddington

JUNE 13, 2018

I’ll be joined by colleagues and communication directors from Coty, HMRC, HPE, International Rescue, and Sage for an event on crisis communication in London on 27 June. The role of PR in managing a crisis The Ketchum Creating the Difference event will explore the role of public relations in managing a crisis event.

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Crisis Publicity Crisis Communications Case Study 61

PRSay

JUNE 7, 2021

A red team can expose reputational vulnerabilities in a company and flaws in its crisis-response plan. From a crisis-communications standpoint, a red team stress-tests an organization’s strategy by expanding the circle of feedback the plan receives. Illustration credit: astel design ].

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Crisis Exercises Crisis Communications Reputation 161

Melissa Agnes

MARCH 6, 2018

Fortunately, there’s a method to this process that can take any organization, of any size, type, and industry, from their current level of crisis readiness, straight through to building an invincible brand—which, as you know, is the ultimate benefit of being crisis ready. Do you conduct regular crisis management exercises?

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Crisis Crisis Management Handbook Viral 172

Cision

AUGUST 30, 2016

A few years ago, many of us would not have envisioned a world where Twitter, Facebook Live and large-scale community gatherings would have such an impact on the way crises develop. Yet, this is our world today and our “new normal” as communicators and crisis management teams. This isn’t the Communications Only Club.

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Crisis Crisis Communications Crisis Management Exercises 220

Melissa Agnes

AUGUST 29, 2016

Whether you want to hear it or not, the secret to managing stress in highly and negatively impactful situations is to be as prepared as possible. While many factors of crisis management are beyond your control in the heat of the moment, your level of preparedness prior to a crisis is the thing you have the most control over.

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Crisis Crisis Management Crisis Communications Training 154

Presspage

MAY 6, 2017

Crisis preparations following the Wildfire Prior to the wildfire, only one member of the CSUSM staff, the Public Information Officer, had undergone crisis training. Crisis preparations following the Wildfire Prior to the wildfire, only one member of the CSUSM staff, the Public Information Officer, had undergone crisis training.

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Crisis Crisis Management Crisis Communications Training 92

Prohibition

JANUARY 14, 2022

Whether it’s a product recall, staff injury becoming public news or something else entirely, a PR crisis can happen to any business. Businesses of all shapes and sizes can fall victim to a PR crisis at any time. So often, these events come as a complete surprise. Will you hold an external or internal press conference?

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Crisis How To Crisis Management Crisis Communications 62

Konnect Agency

APRIL 20, 2021

Being slow to react to a crisis can be viewed just as unfavorably as not responding at all or providing a rushed response that lacks detail. Thus, having a prepared crisis communication plan is critical for every company. So what is crisis communication? Getting Ready.

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Crisis Brand Branding Crisis Communications 52

PRSay

JUNE 7, 2022

Find more articles on crisis communications in the May 2022 issue of Strategies & Tactics. Managing a Chapter crisis. Yet, according to a 2020 PR News survey , only 62% of companies have a crisis plan. As Chapter leaders, we have an obligation to prepare for emergencies and unexpected events.

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Crisis Crisis Communications Nonprofit Local 78

Prohibition

DECEMBER 17, 2021

When a crisis hits the news, we are reminded of a valuable lesson: that companies and businesses often have to act fast in order to prevent further damage from taking place. Crisis communications is an important aspect to tackle as a business owner. This guide is written to assist in every aspect of crisis communication.

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Crisis Communications Crisis Communications Crisis Management 62

The Stalwart Blog

NOVEMBER 18, 2019

Dave Oates: Hey, thanks for joining us for another edition of the Public Relations Security video cast where we talk to experts in all facets of crisis events and crisis management. Another thing is to contact their insurance provider to see if there’s coverage for the event. Dave Oates: Yeah.

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Data Privacy System Crisis Communications 60

Reputation Us

JANUARY 13, 2020

Political stakes are high, corporate trust is low (according to a recent Gallup Poll ), consumer confidence in companies to protect them in the event of a cyberattack is waning (according to recent DHM and RepUs study ) and the public relations industry (according to PRNews ) predicts crisis preparations will be a top priority.

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Reputation Crisis Insurance Insurance 60

Reputation Us

SEPTEMBER 25, 2019

Whether you are trying to manage a sensitive internal matter or a potential fraud situation, or navigating a public scandal, understanding what you can do before and after the incident can help protect your valuable reputation. Follow Your Crisis Communications Plan. Communication across all parties steadily improved.

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Reputation Publicity Crisis Media 60

Critical Mention

JUNE 12, 2018

However, like any live event, no matter how much you prepare, game strategy on or off the field doesn’t always go according to plan. These epic World Cup fails show us what NOT to do when it comes to best PR practices and how to use crisis communication strategies to quickly recover.

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Crisis Communications Crisis Construction Leadership 69

Reputation Us

SEPTEMBER 7, 2016

Boggs said it’s important for executives to discuss different crisis communications scenarios and practice executing the plan through simulations. Trying to communicate a crisis without a plan is like trying to float a boat with holes. You developed a crisis communications plan?’

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Crisis Crisis Communications Insurance Insurance 60

PR Conversations

MAY 1, 2017

Catherine: We do a great deal to educate practitioners on the practical aspects of managing a crisis but rarely do you encounter a crisis plan which addresses the need for support for people involved with crisis communication. Second, I’d like to consider more the notion of superhero status in crisis management.

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Crisis Crisis Management Leadership Training 63

PRSay

MARCH 23, 2021

As part of the PRSA Storytellers series , Tony Sclafani, the Javits Center’s senior vice president and chief communications officer, spoke to PRSA Publications Director John Elsasser. It usually held 175 events a year, and suddenly, we had to pivot and build a hospital. We will have live events as soon as it’s safe to do so.

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Crisis Employee Trade Shows Local 86

PRSay

OCTOBER 21, 2019

“There’s a real ripple effect in communications and how you tell a story,” said Acker, who moderated the crisis keynote panel on Sunday afternoon at the PRSA 2019 International Conference in San Diego. Steve Vaus discussed the events following the tragedy of the synagogue shooting in Poway, Calif.,

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Conference Crisis Community Internal 104

Prohibition

MAY 15, 2020

A nurse from Glasgow won the competition, but couldn’t make the virtual event due to working a 12-hour shift. Following the 737 Max Crisis last year, that resulted in two deadly crashes followed by a statement from the company that denied any safety concerns, at the start of 2020 they announced their first annual reputation loss since 1997.

Crisis 71

Crisis Government Social Media Reputation 71

Prohibition

MAY 15, 2020

A nurse from Glasgow won the competition, but couldn’t make the virtual event due to working a 12-hour shift. Following the 737 Max Crisis last year, that resulted in two deadly crashes followed by a statement from the company that denied any safety concerns, at the start of 2020 they announced their first annual reputation loss since 1997.

Crisis 62

Crisis Government Social Media Reputation 62

5W PR

JANUARY 31, 2024

Tech PR professionals work to generate favorable publicity, manage crises, and position technology brands as industry leaders. Crisis Management PR: Addresses and mitigates potential damage to a tech company’s reputation during challenging situations or crises. This is especially effective for consumer technology products.

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Technology Product Launch Crisis Management Case Study 78

Doctor Spin

MAY 21, 2023

The agency of record manages all aspects of your PR strategy , including media relations , crisis management, and strategic communications. This could be a product launch, a rebranding initiative, a special event, or a crisis management situation. Internal communications. Digital PR.

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Agency Publicity Public Affairs Crisis Communications 52

Melissa Agnes

FEBRUARY 24, 2015

These three things make for a great keynote presentation because they’re the heart of crisis communications in this 21st century. Over the next few posts, I’m going to delve deeper into each of these three things that, combined, reveal the secret to successful crisis management in this digital era.

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Social Media Viral Crisis Management How To 113

Cision

JULY 5, 2016

What are some of the key components of a successful crisis management strategy? So the first step is planning for the inevitable: crisis can and will strike. Once a comprehensive, prioritized audit is completed, we break down each point of exposure into its own manageable plan in the event the crisis occurs.

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Nonprofit Crisis Viral Groups 227

Melissa Agnes

JANUARY 22, 2015

I’ve written in the past about BBC’s Ebola crisis communication strategy to help educate West Africans and keep them healthy and Ebola-free. But it’s not just in communicating and educating about Ebola that BBC is excelling. Their entire communications strategy is one that can and should be used as an example.

Crisis Communications 154

Crisis Communications Crisis Strategy Communications 154

Presspage

SEPTEMBER 18, 2017

Emergency communications go social In order to be prepared for an emergency -- whether it is a fire, natural disaster or any other event -- many organizations have an emergency communications plan that often times does not yet include social channels.

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Social Media Communications Crisis Media 122

Katie Paine's Measurement Blog

MARCH 29, 2023

The bigger the target, the more likely the crisis. In case after case, I’ve seen a crisis follow a major publicity move. Or, to put another way, the more effective you are at generating attention to your organization, event, or happening, the more inevitable the negative coverage.

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Crisis Pharmaceuticals Social Media Comparison 52