Melissa Agnes

MAY 4, 2017

A viewer recently asked me what my stance is on the communications department being granted crisis communication autonomy. In this week’s crisis-ready video , I answer this question and address the bigger issue. Take a look: Do you have a crisis management question that I can help answer?

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Crisis Communications Crisis Communications Crisis Management 113

Prohibition

JANUARY 7, 2022

Crisis management is something every company needs to implement as part of its business processes. Without a documented plan, how would you handle a crisis? If you think you could never be the victim of a crisis, think again. This quote could not be any more true for crisis planning. What is a crisis?

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Crisis Management Crisis Reputation Financial 62

PRSay

JUNE 30, 2021

This crisis could have occurred earlier in the weekend at a Juneteenth observance or at any number of festivals, fairs and other public events in any community across the country. A comprehensive crisis communications plan is a necessity. Transparency and honesty must inform every decision, action and statement.

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Crisis Communications Crisis Communications Local 101

Stuart Bruce

JUNE 19, 2019

The UK government and Chartered Institute of Public Relations (CIPR) have partnered to create a new guide to Crisis Management for Terrorist Related Events. It … The post Crisis communications – preparing and managing for a terrorist attack appeared first on Stuart Bruce.

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Crisis Communications Crisis Communications Crisis Management 74

5W PR

AUGUST 16, 2020

The acceleration of social media has added to the challenges of crisis communications, an impact that a Pentland Analytics study says has doubled the impact on shareholder value. For the pandemic, there may be several, including customers, employees, shareholders, vendors, the community, and unions. Priority One. Bottom Line.

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Crisis Management Social Media Crisis Communications 88

Melissa Agnes

SEPTEMBER 29, 2017

It has taken Equifax several attempts (and CEO’s) to get their crisis communications right, following the massive data breach that has impacted more than 143 million people. He wrote: Why can’t organizations seem to get their crisis communications right the first time? He’s right.

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Crisis Communications Crisis Communications How To 100

Melissa Agnes

JULY 26, 2016

However, just because it’s a complex and multi-faceted type of crisis to prepare for, doesn’t mean it can’t be done. So to help get you started, following are some helpful tips and considerations when setting out to become crisis-ready for a cyber security incident.

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Crisis Management Crisis Crisis Communications Handbook 100

Onclusive

APRIL 22, 2021

The best way to prepare for a crisis is to invest in a crisis communications response and management program. In a time of crisis, communicators need to act decisively and quickly with transparent responses. However, with structure, you can put together an effective crisis communications plan.

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Crisis How To Crisis Management Crisis Communications 195

HMA Public Relations

JANUARY 29, 2021

After about three hours of refreshing the browser, my dad was able to book an appointment for he and my mom to get their first dose of the COVID-19 vaccination. A few days before their appointment, the Arizona Department of Health announced that, if available, the on-site clinicians were authorized to vaccinate the “plus one” […].

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Crisis Management Crisis Crisis Communications Communications 97

Cision

JUNE 8, 2015

The airline continued to communicate via social media throughout the ordeal and was universally lauded for its social media response to this crisis. Social media adds an overwhelming complexity to crisis communication. What I want to do in this post is to examine how to best use social media for crisis communication.

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Crisis Communications Social Media Crisis Communications 120

Melissa Agnes

JANUARY 18, 2017

One important aspect of your organization’s successful crisis management, is being able to reach out to, and communicate with, all impacted and relevant stakeholders, in a timely and efficient fashion. Fool-proof this system, in the event that systems are down. Step 3: Strengthen any gaps or weaknesses identified.

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Crisis Communications Crisis Communications Crisis Management 100

Shift Communications

JULY 19, 2017

Anyone Could Need Crisis Management (…and at Anytime). is suffering a crisis. As our VP of Marketing Tech previously summarized : In a crisis management situation, something has gone wrong and your brand is on fire. s PR reps/trusted advisors/crisis comms ride-or-dies, deny the fire of its resources we shall.

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Case Study Crisis Management Crisis Study 118

PRSay

APRIL 6, 2018

From a crisis management point of view, 2017 had it all! Why new rules are needed for crisis management. As creators of the award-winning digital crisis management platform, “In Case of Crisis,” we talk regularly to crisis management practitioners. Wells Fargo. Viral videos.

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Crisis Management Crisis Airlines Viral 95

Melissa Agnes

APRIL 18, 2016

This episode of The Crisis Intelligence Podcast discusses: The importance of using the right language within your crisis communications. Dan’s personal story about what it was like to have the responsibility of being Commander in Chief during a horrific event like the Boston Marathon Bombing.

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Crisis Management Crisis Skype Leadership 100

Prohibition

AUGUST 24, 2023

Their expertise lies in managing communication and reputation for food-related businesses, including restaurants, food manufacturers, distributors, and retailers. These agencies are adept at handling various aspects of public relations, from brand building to crisis management , with a specific focus on food safety.

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Agency Crisis Management Crisis Communications Crisis 62

PRSay

NOVEMBER 9, 2021

When planning for 2022, leaders must develop or refresh both business continuity and crisis communication plans. Start by identifying key risks and high-potential crisis scenarios for your business. The plan should include a leader and cross-functional team responsible for initial response and communication strategy.

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Crisis Crisis Communications Crisis Management Training 192

Stephen Waddington

JUNE 13, 2018

I’ll be joined by colleagues and communication directors from Coty, HMRC, HPE, International Rescue, and Sage for an event on crisis communication in London on 27 June. The role of PR in managing a crisis The Ketchum Creating the Difference event will explore the role of public relations in managing a crisis event.

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Crisis Publicity Crisis Communications Case Study 61

Onclusive

JANUARY 25, 2019

Whether you’re looking to submit a proposal to speak, nominate a colleague’s work for an award, or attend a conference to sharpen your skills, this curated round-up of events will help. International Association of Business Communicators (IABC) World Conference. Dates: June 9-12, 2019. Location: Vancouver, British Columbia.

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Conference Content Marketing Marketing Internal 256

Melissa Agnes

FEBRUARY 19, 2015

This deal is mutually beneficial, as it provides Google with a way to remain even more relevant in real-time news-worthy searches, and it provides Twitter with exposure to those Googling real-time events, rather than simply exposing themselves to those who use Twitter search. But what does this mean for your crisis management?

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Google Crisis Crisis Management Crisis Communications 165

Reputation Us

NOVEMBER 15, 2021

An insurance policy covering reputational damage generally covers a company’s loss of profits and offers financial support for crisis management and efforts to restore its image—after the fact. Insurance will not protect you from harmful damage; it is not a substitute for creating a solid crisis communication plan.”.

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Insurance Insurance Exercises Reputation 97

Melissa Agnes

OCTOBER 22, 2014

That said, I am pleased to, not only announce an amazing initiative by Tim Burrows for law enforcement, but to also announce that I will be the first Keynote Speaker at this important and ground-breaking event! Note: all registrants will receive access to the recorded presentations, whether you attend the live event or not).

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Conference Social Media Crisis Crisis Management 228

Melissa Agnes

MARCH 6, 2018

Every organization starts at a different point in their crisis readiness, and understanding where your organization sits is the foundation of knowing where to go. When you conduct this audit, you want to examine everything, including: The organization’s current mindset in viewing and responding to negative events.

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Crisis Crisis Management Handbook Viral 172

Melissa Agnes

OCTOBER 31, 2014

I wanted to publish a post today on something scary related to crisis and emergency management, but the more I thought about what that something could be, I realized that I probably scare you (at least on some level) every week as I detail the realities and challenges of crisis management in this real-time and digitally-connected world.

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Crisis Management Healthcare Crisis Conference 186

PRSay

JUNE 7, 2021

A red team can expose reputational vulnerabilities in a company and flaws in its crisis-response plan. From a crisis-communications standpoint, a red team stress-tests an organization’s strategy by expanding the circle of feedback the plan receives.

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Crisis Exercises Crisis Communications Reputation 134

Prohibition

JULY 7, 2023

By leveraging various PR tactics such as media relations , influencer partnerships , and event marketing , food and beverage businesses can effectively communicate their brand story, values, and offerings to the right audience. They can develop crisis communication plans, manage media relations, and help protect a brands reputation.

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Agency Case Study How To Crisis 62

Cision

OCTOBER 22, 2015

Only 40 percent of brands have a go-to plan for when crisis strikes. Michael Fineman, president of Fineman PR makes crisis communication easy by providing clients with a mid-crisis checklist. As stated in “How to Plan and Manage Crisis Communication in a Social World,” “The simpler the message is, the better.”

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Crisis Video Crisis Communications Crisis Management 120

Reputation Us

JUNE 23, 2019

So how does a company handle a corporate crisis in today’s world? Two years ago, Forbes published its “ 13 Golden Rules of PR Crisis Management.” We say “ Crisis Management is 99% preparation; 1% execution.” Our core crisis preparation services include: CRISIS COMMUNICATION PLAN.

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Corporate Crisis Management Exercises Crisis 74

Melissa Agnes

AUGUST 29, 2016

Whether you want to hear it or not, the secret to managing stress in highly and negatively impactful situations is to be as prepared as possible. While many factors of crisis management are beyond your control in the heat of the moment, your level of preparedness prior to a crisis is the thing you have the most control over.

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Crisis Crisis Management Crisis Communications Training 154

Melissa Agnes

APRIL 4, 2016

Being able to filter, manage and be heard through the incessant noise, is one of the challenges that law enforcement needs to be prepared to face and overcome in today’s crisis management. Helping law enforcement be exceptional crisis communicators in this 21st century. The timing of this video is great!

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Crisis Crisis Management Video Conference 100

Melissa Agnes

OCTOBER 31, 2014

I wanted to publish a post today on something scary related to crisis and emergency management, but the more I thought about what that something could be, I realized that I probably scare you (at least on some level) every week as I detail the realities and challenges of crisis management in this real-time and digitally-connected world.

Crisis Management 100

Crisis Management Healthcare Crisis Conference 100

Prohibition

JANUARY 14, 2022

Whether it’s a product recall, staff injury becoming public news or something else entirely, a PR crisis can happen to any business. Businesses of all shapes and sizes can fall victim to a PR crisis at any time. So often, these events come as a complete surprise. It is therefore vital that you are prepared with a line of.

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Crisis How To Crisis Management Crisis Communications 62

Presspage

MAY 6, 2017

Crisis preparations following the Wildfire Prior to the wildfire, only one member of the CSUSM staff, the Public Information Officer, had undergone crisis training. Crisis preparations following the Wildfire Prior to the wildfire, only one member of the CSUSM staff, the Public Information Officer, had undergone crisis training.

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Crisis Crisis Management Crisis Communications Training 92

David PR Group

APRIL 4, 2024

This event is not an isolated blip on the radar; it is a symptom of a deeper malaise that has been gestating within the company, prominently highlighted by the infamous 737 MAX controversies. However, Boeing’s situation is a stark outlier, necessitating a radical reevaluation of its crisis management approach.

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Crisis Transportation Crisis Management Reputation 52

Melissa Agnes

OCTOBER 24, 2014

WhatsApp As An Ebola Crisis Communication Strategy. A Look at Today’s Crisis Realities and How To Manage Them. A three day event, The Law Enforcement Social Media Conference is the first ever online social media conference for law enforcement and the speaker list is sensational! Listen here!

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Crisis Crisis Management Crisis Communications Conference 100

Cision

AUGUST 30, 2016

A few years ago, many of us would not have envisioned a world where Twitter, Facebook Live and large-scale community gatherings would have such an impact on the way crises develop. Yet, this is our world today and our “new normal” as communicators and crisis management teams. Join Cision and CommPRO at 1 p.m.

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Crisis Crisis Communications Crisis Management Exercises 220

Prohibition

DECEMBER 17, 2021

When a crisis hits the news, we are reminded of a valuable lesson: that companies and businesses often have to act fast in order to prevent further damage from taking place. Crisis communications is an important aspect to tackle as a business owner. This guide is written to assist in every aspect of crisis communication.

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Crisis Communications Crisis Communications Crisis Management 62

Cision

JANUARY 19, 2016

Scott Peacock, public relations manager at Visit North Carolina, discusses how he lead the state’s tourism marketing during a summer marred by several shark incidents. He shares his thoughts on crisis communication and the keys to recovery. What do you think the most important steps in crisis management are?

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Tourism Crisis Communications Crisis Crisis Management 120