Remove Company Remove Customer Service Remove Employee Remove Mobile
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The Snowball Effect: How Your Company Culture Affects Your Customer Service and Informs Your Communications Strategy

Barokas

How do you define company culture? It goes beyond perks like free snacks or quarterly company outings. Company culture rests on the values every employee brings with them to the office each day. It’s also the foundation for customer service, which in turn shapes the company’s brand and communications strategies.

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Slack Tips And Tricks You May Not Know (But Desperately Need)

ImPRessions - Crenshaw Communications

It’s a platform that has expanded over the years from pure CRM to include marketing, customer service, data visualization, workflow and more. Go mobile – This one’s a no-brainer. Download the Slack mobile app for iOS and Android. Slack’s mobile app should always be at your fingertips.

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15 Social Media Trends to Follow in 2019

Critical Mention

Today, nearly 90 percent of companies are using social media marketing and Dreamgrow reports over 60 percent of customers expect companies to offer customer service through their social channels. Employee advocacy. Do you know that 91 percent of users access social platforms via mobile devices?

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Secret Sauce: What it is, and How to Apply for best PR Results

Flack's Revenge

It was an interesting marketing strategy from parent company American Chicle – whose other product was Chiclets. Going back even earlier, Coca Cola famously guarded its secret formula, as described in Wikipedia : The Coca-Cola Company ‘s formula for Coca-Cola syrup…, is a closely guarded trade secret. Sans Sauce.

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Ecommerce for Social Media 2024: Ultimate Guide

Burrelles Fresh Ideas

Mobile-friendly Platforms. That’s because one of the biggest reasons and the plus of social commerce is how it fits right into your mobile. These social media platforms optimized for mobile devices transform shopping into a hassle-free experience, no matter where the shoppers are. It’s like carrying a store in a pocket.

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15 Social Media Trends to Follow in 2019

Critical Mention

Today, nearly 90 percent of companies are using social media marketing and Dreamgrow reports over 60 percent of customers expect companies to offer customer service through their social channels. Employee advocacy. Do you know that 91 percent of users access social platforms via mobile devices?

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Future of PR: 2020 edition

Stephen Waddington

It is firmly on the agenda of industry bodies and progressive organisations are talking steps to address it for employees. Good employers can support the mental health and wellbeing of employees through good management and a progressive workplace, but the organisation needs to deliver its commercial goals. What we do 5.