“A Lightbulb Moment”: Inside the Content Program That Helped Marriott Weather the Pandemic
Contently - Strategy
JULY 22, 2021
But in that sea of platitudes, one message stood out: a video from then-Marriott International CEO Arne Sorenson getting choked up talking about how the pandemic would impact associates through no fault of their own. Disclosure: Marriott Bonvoy Traveler has been a Contently customer since its launch in 2014.).
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