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A Look At Academic Research on Crisis Communication From #AEJMC14

Melissa Agnes

Last week I had the pleasure of attending the 2014 AEJMC conference , which took place in my hometown of Montreal. I’m a practitioner so I get the opportunity to test my own and others’ theories when it comes to crisis communication. In terms of the crisis communication research.

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The Role of The Social CEO in Your Crisis Communications

Melissa Agnes

In today’s “trust economy”, your company’s reputation is your most valuable asset. Yet the 2014 Edelman Trust Barometer shows that consumer trust in executives (and government) is at an all-time low. In a crisis, you need your stakeholders to trust your spokesperson and, thus, your organization. Think about it. The Social CEO.

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Team Crisis Communications

PRSay

The one big element which is incorporated in PR, regardless of the specific industry is crisis management and communications. In fact, as a former head of pro sports team PR department, you are always interested in discerning how a particular organization handles crisis situations. And it’s not uncommon.

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2014: Year of the data breach

Reputation Us

Data breaches were an unfortunate theme of 2014. Communication is crucial throughout any crisis – including data breaches. The post 2014: Year of the data breach appeared first on LTPR. The post 2014: Year of the data breach appeared first on LTPR. Many organizations look to their IT departments […].

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NYU Twitter Chat Reveals the Bright Minds of our Future

Melissa Agnes

I recently had the opportunity to join an NYU graduate class in a Twitter chat on crisis communications. There is a ton of valuable advice in the following tweets – and it’s certainly reassuring to know that these students represent the future of PR and communications. Lindsay Kaplan (@LKaplan_NYU) March 6, 2014.

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Melissa Agnes to Conduct Crisis Management Workshop at the GCC Government Social Media Summit in Dubai

Melissa Agnes

Emory did a beautiful job at managing this crisis, but not all healthcare institutes are as prepared as Emory was. How social media impacts your reputation. How to leverage social media to communicate in a crisis. Developing internal and external policies to protect your organization from social media risk. In the News'

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California State University San Marcos: a textbook case of crisis preparation

Presspage

The 2014 Wildfire. Most communicators expect to have to deal with a crisis situation at some point in their career. Yet predicting how a crisis will rear its ugly head is incredibly difficult. “It was really fascinating because we were divided into teams and given an emergency.

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