2021 resolutions for internal communicators

PR Daily

Here are a handful of resolutions to jot down to ensure you hit specific internal comms targets instead of wandering aimlessly. Internal communication is ultimately about building genuine relationships and understanding.

International Women’s Day: When Good PR Backfires

ImPRessions - Crenshaw Communications

The tweet that launched a whopper of a PR backlash for Burger King on International Women’s Day wasn’t really that bad. The salutes to women by Burger King and other brands on International Women’s Day come after a very rough year.

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PR and the International Crisis: 3 Lessons from the Smolensk Crash

Cision

What happens when two countries in an international crisis present to the world two drastically different versions of the same event placing blame on one another? crisis communication

Why You Should Put Internal Communications First During a Crisis

Meltwater - PR

As brands navigate their way through a crisis, communications teams take center stage. Executives PR & Comms Corporate Comms Crisis ManagementWhen organizations have to figure out what to say—and fast—they call upon their communicators to help them… Read More >>>.

How to prepare for a PR crisis

Onclusive

The best way to prepare for a crisis is to invest in a crisis communications response and management program. In a time of crisis, communicators need to act decisively and quickly with transparent responses. Contingency planning will get you far when it comes to crisis response.

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5 questions to ask before crafting your internal comms message

PR Daily

RELATED: Showcase your crisis comms work ]. The post 5 questions to ask before crafting your internal comms message appeared first on PR Daily. Employee Engagement Internal Communications Leadership Communications PR Industry The Workplace

COVID-19: What?s changed (and has not) about internal communication

PR Daily

The extraordinary crisis and pace of change as it continues to evolve has pushed many communication professionals into reactive mode. Many of us have never had to tap these sources before this crisis. Receivers of our messages still hold all the power during a crisis.

5 crisis comms essentials

PR Daily

If you run a business and find yourself in a major crisis, simplicity, consistency and honesty in communications will help you navigate through the situation and ensure you keep your employees and stakeholders on board. Be brief talking to your employees, contractors or customers in crisis.

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How to use podcasts to reach essential internal audiences

PR Daily

Podcasts are immensely popular—but that’s not biggest reason you should consider creating an internal broadcast for your organization. The internal podcast is a solution for a looming employee-engagement crisis as workers face burnout and overwork, Hammad says.

How internal communicators can manage and mitigate bad company reviews

PR Daily

Here are four bits of advice to manage and mitigate bad reviews: [RELATED: Showcase your crisis comms work ]. Maybe it’s at the bottom of some intern’s to-do list. The post How internal communicators can manage and mitigate bad company reviews appeared first on PR Daily.

4 reasons why your internal strategy should drive and dictate external efforts

PR Daily

Here’s why your internal messaging should shape, influence and animate all your communication. The line between external and internal communication is thinning, to the point of being erased. If you say one thing and do another, you’ll quickly lose credibility.

Internal vs. External Crisis Communications

HMA Public Relations

“In a crisis, what is external is internal and what is internal is external?” At first the answer to this question might seem easy, internal would be to employees and stakeholders of the organization and external would be to the consumers and/or potential consumers and the media. The post Internal vs. External Crisis Communications appeared first on HMA Public Relations.

How to respond when a workplace crisis hits

PR Daily

Each crisis is different, but there are a variety of common elements to a successful response. For those reasons and more, Folk advises, organizations need to have a comprehensive crisis response plan in place and up to date. A sexual harassment crisis has many moving parts.

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How video bolsters your internal communications

PR Daily

With more employees working from home due to COVID-19 concerns, video is becoming increasingly valuable for internal communications. Video offers many benefits for internal communications, even in ordinary times–and these are anything but.

3 Steps for Effective Crisis Communications Management

Onclusive

A communications crisis can be one of the most difficult situations in your career. Crisis preparedness, internal education and having the right tools can aid you before a crisis hits. Here are three steps for effective crisis communications management: 1.

Burger King misses the mark with tweet to mark International Women’s Day

PR Daily

In honor of International Women’s Day, @BurgerKingUK , tweeted a “joke” that “Women belong in the kitchen,” as a way to encourage female employees to pursue a culinary career. Lauryn Bayley is a public relations and content development intern at Flackable.

What will internal communications look like in 2021?

PR Daily

Katie Liston, head of marketing for Contact Monkey, shared some key findings from a recent global survey of internal communicators. With the events of 2020 reshaping so much of the employee experience, it’s no surprise that the internal communications world was transformed as well.

Experts lay out the role internal comms should play in refreshing and reinvigorating the workforce

PR Daily

It also speaks to the massive challenge facing communicators tasked with engaging and uplifting workers amid the worst public health crisis in a century. RELATED: Showcase your crisis comms work ]. Norton, head of internal comms at Thumbtack.

The Crisis Newsroom

Presspage

In a time of crisis, they may see more information about your organization than during ordinary times; they may believe the real-time accounts of others over you; share the most dramatic of stories (in many cases leaving out facts); and decide in a split moment if they support and trust you.

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4 tactics for courting international journalists

PR Daily

PR across most sectors has spilled over from domestic to international. FREE GUIDE: 3 helpful tips for your crisis comms prep ]. Let’s lift the lid on how specifically to approach international writers: 1. For interviews, think about the international angle.

COVID communication—5 tips for handling internal dialogue during the coronavirus

Agility PR Solutions

The coronavirus is officially a global crisis, and it seems like its spread and ripple effects are becoming more concerning by the hour. As a business-owner myself and a crisis communications […]. Analysis Public Relations crisis

Creating an internal task force around return to the workplace

PR Daily

Back-to-the-workplace planning teams should represent diverse internal demographics as well, says Michael Bush, CEO of Great Place to Work. The post Creating an internal task force around return to the workplace appeared first on PR Daily.

Arctic winds offer a Texas-sized lesson in crisis communications

PR Daily

An agency leader reflects on the takeaways from the crisis that left thousands of Texans without power as cold temperatures shut down power plants and compromised water treatment facilities. This recent crisis was no different. You want to be empathetic in a time of a crisis.

5 tips for a successful crisis simulation

PR Daily

This same philosophy applies to crisis preparation. Organizations that adhere to this philosophy are better able to preserve and protect their reputation when the next crisis hits. Most organizations have a designated group of leaders tasked to handle a crisis.

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Cinnamon Toast Crunch flounders in shrimp-tail crisis

PR Daily

Jensen Karp, a comedian with some 99,000 followers on Twitter, was backed up by others online, including actor Seth Rogen, and his story quickly became an international sensation with Twitter users sharing their disgust.

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Return to work plans, HR risks to weigh, crisis lessons from Parenthood, and more

PR Daily

Here’s a roundup of the week’s crisis communication news for communicators. Here are the top 10 tips and takeaways from the week ending May 1 taken from our Crisis Communications Daily newsletter. Address potential “people risk” in your crisis contingency plan.

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6 ways to fortify your crisis response for 2021

PR Daily

Here’s how to ramp up crisis plans with P2P, purpose and empathy. The pandemic has broken down silos between external and internal communications—with crisis communications now part of the job no matter where you sit on the org chart. Prepping for 2021?

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3 key takeaways from COVID-19 crisis communications

PR Daily

Be transparent, focus on the facts and be kind to the reporters trying to cover a once-in-a-generation crisis. The most unique aspect of crisis communication during COVID-19 is that it’s a shared experience. After I shifted to communications, a crisis felt very insular and isolated.

3 simple steps to prepare for any crisis

PR Daily

Crisis. While some may have expected a punchline for the answer, the serious consequences of ineffective crisis preparation, plan execution and plan recovery for people and organizations has real world impact. A crisis is not always a disaster or an emergency.

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PR and the International Crisis: 3 Lessons from the Smolensk Crash

TrendKite

What happens when two countries in an international crisis present to the world two drastically different versions of the same event placing blame on one another

Trust crisis: 5 changes you must embrace for 2021

PR Daily

RELATED: Join Ragan's Communications Leadership Council, exclusively for leaders in employee and internal communications ]. The post Trust crisis: 5 changes you must embrace for 2021 appeared first on PR Daily.

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Crisis Communications: 10 Steps for Building an Effective Plan

Onclusive

Social media has fundamentally changed how people communicate in times of crisis. This month, the Wall Street Journal outlined dozens of ways social sites and apps are being utilized during a crisis. For brands, however, this rapid-response, multi-channel crisis storm can produce scary challenges: a situation that once took weeks to unfold can now grow into a crisis in a matter of hours. Apologizing in a time of crisis can lead to legal concerns.

The current crisis demands more external communication

PR Daily

Often it is the difficult and brave decisions which come with the biggest reward—which means that external communication is a necessity during the COVID-19 crisis. For example, you might serve one particular market segment which is booming in the wake of the coronavirus crisis.

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Crisis communication takeaways from Andrew Cuomo

PR Daily

Andrew Cuomo’s COVID-19 communications as an example of how leaders should speak to the public during a crisis. At a time of crisis, people are not looking for sugar-coated reassurances that everything is fine. Crisis Communications Executive Communication Leadership Communications

3 Strategies for Overcoming the Internal Struggle of Crisis Ready Resistance

Melissa Agnes

I recently received the following comment on a post I shared to social media: Sometimes it’s just hard to start talking about crisis preparedness because no one wants to be involved in a negative event. Gaining internal buy-in from the right people to implement a crisis ready culture can sometimes feel like an uphill battle. Leadership’s role in becoming crisis ready. Crisis Ready. Crisis ReadyImage: cvm | Shutterstock.

3 Crisis PR lessons from a #CoronaBride

PR Daily

I had a backup crisis PR plan for my wedding’s backup plan. Here are three key takeaways for communicators trying to bring people together during the COVID-19 crisis: 1. Let’s create crisis PR plans so we’re always prepared—but also hope we never need to use them.

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Keys to a successful global crisis communications response

PR Daily

Communicators should bear in mind key cultural differences and adapt their crisis messages accordingly to engage a worldwide workforce. The need for speed is ever present in the midst of a crisis. The keys to success of any crisis response?

Why and how to craft an internal comms crisis plan

PR Daily

They send out strategic emails, work closely with PR and legal teams, and do all they can to mitigate the crisis—but are company leaders doing enough to communicate with employees? In a crisis, you need your employees lending support. A company crisis can take many forms, such as: Changes in leadership (e.g., You must have a plan in place before a crisis hits. RELATED: Keep your cool in a crisis with these 13 tips.].

5 essential steps for communicating in a crisis

PR Daily

Just as we began to adjust our home and work lives to this new, surreal reality, our country was rocked by another crisis. These measures will save time, one of the most precious resources during an unfolding crisis. Put a face to the crisis response.

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FIR #49 – Crisis and Internal Comms; Paying for Winning

Media Bullseye

We covered a wide range of topics during the discussion including crisis management surrounding Ryan Lochte’s multi-version story of what happened at a gas station in Rio, crisis management of a different kind involving the St. Paul’s school in New Hampshire, and a variety of internal communications challenges, including UK companies post-Brexit, front-line employees with improvement ideas that are never addressed, and communicating CEO pay ratios. Crisis management.