Prohibition

JANUARY 14, 2022

Corporate impropriety, such as fraud, theft, negligence, corruption, deception, poor customer service etc. A company or organisation is only as good as its ability to quickly, effectively, and creatively manage a crisis. Don’t point fingers at others or make excuses for your organisation’s actions or policies.

Crisis 62

Crisis How To Crisis Management Crisis Communications 62

Cision

OCTOBER 16, 2017

But actually, it’s going to help smart, analytic focused and data focused, people do a better job and be more creative in many ways. But then you also have customer service and customer experience teams that are focused on when someone just has a bad, or a good, customer experience and how you react to that.

Media 202

Media Storytelling Technology Data 202

Sword and the Script

JANUARY 3, 2023

Public affairs: This involves working with government officials and agencies to shape public policy and advocate on behalf of an organization.”. Creativity: PR practitioners must be able to think creatively and come up with new and innovative ideas for campaigns and projects.

Interviews 104

Interviews Publicity Technology Social Media 104

Prohibition

JANUARY 17, 2022

Social Media has become a powerful tool for communicating directly with consumers and engaging them with targeted content and creative contests. The impact that this new form of communication has on PR and marketing has introduced many positive changes for companies looking for better ways to connect with their customers.

Crisis Management 118

Crisis Management Social Media Crisis Media 118

Prohibition

FEBRUARY 1, 2024

AI is injecting itself into the creative process, reshaping how we express ourselves online. Striking a balance is key and AI should be used as a powerful tool to amplify human creativity, not replace it. Pre moderation: By using Natural Language Processing (NLP) words and phrases that violate policies will automatically be rejected.

Social Media 62

Social Media Trends Media Guidelines 62

The Resolution Blog

APRIL 26, 2019

You’ve gone from a creative role to starting an agency from scratch and hiring people. What I didn’t want to do was go from being a global creative director to all of a sudden feeling like I was doing every single role in a business. I basically think that Twitter is either a comedy platform or a customer service platform.

Agency 120

Agency Pitching Energy Creativity 120

Mindful Marketing

JANUARY 29, 2023

This question hit home for me when reading a recent Ad Age article , “ChatGPT writes Super Bowl ads—See how AI would script big game creative.” Also, the purchasing agent's company has a policy that only says it's unacceptable for agents to receive money and expensive physical goods.

Ethics 98

Ethics Guidelines Fashion Transportation 98

Prohibition

DECEMBER 17, 2021

Be flexible and creative. An effective crisis communication team also acts as an internal auditor, evaluating previously established crisis plans and policies to make adjustments when necessary. Media policies/procedures. This individual needs to: Be well trained. Have good communication skills. Be real and sympathetic.

Crisis Communications 62

Crisis Communications Crisis Communications Crisis Management 62

Cision

APRIL 18, 2016

Facebook shared its “branded content” policy at F8 detailing that native advertising is permitted in its Instant Articles, and shared that Facebook would allow this while allowing publishers to keep 100 percent of the profits from these branded content pieces. What could be more customer service-y than an unsolicited autoresponse?

Facebook 0

Facebook Mobile Analytics Advertising 0

Stephen Waddington

JULY 10, 2017

Right now, a combination of Brexit, the Trump administration, and a policy of austerity is causing us to re-evaluate our relationships with the organisations that serve us. Lego’s purpose is to inspire and develop children to think creatively and release their potential. Lego and Patagonia are among my favourite brands.

Telecommunications 112

Telecommunications Handbook Transportation Community 112