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Every company should have a crisis handbook

PR in High Definition

There’s also the personal brand of Elon Musk, who continuously seems woefully unprepared for responding to criticism aimed at X (formerly Twitter). Mistakes are inevitable, and the effects can either be short-lived or they can have the potential to cause long-term damage to a brand’s reputation.

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The 5 Phases of Becoming Crisis Ready

Melissa Agnes

Becoming crisis ready is a process. Fortunately, there’s a method to this process that can take any organization, of any size, type, and industry, from their current level of crisis readiness, straight through to building an invincible brand—which, as you know, is the ultimate benefit of being crisis ready.

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5 Steps to Developping a Cyber Security Crisis Management Plan

Melissa Agnes

Take a look: Are you ready for a cyber security crisis? Cyber security is a crisis scenario that is extremely top of mind these days – and rightfully so. However, just because it’s a complex and multi-faceted type of crisis to prepare for, doesn’t mean it can’t be done.

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Spotlight on a Solo PR Pro: Meet Doug Levy

Solo PR Pro

After continuing his work in emergency and crisis communications for Columbia University Medical Center in New York a few years later, Doug honed his methodology and began penning his first book, “ The Communications Golden Hour: The Essential Guide to Public Information When Every Minute Counts.” In 1997, when USA Today moved him from D.C.

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Cognitive Dissonance: Mental Harmony Above All Else

Doctor Spin

Source: Handbook of Theories of Social Psychology 1 Cooper, J. Handbook of Theories of Social Psychology : Volume 1, 377–397. Handbook of Theories of Social Psychology: Volume 1, 377–397. Cognitive dissonance theory. Media Psychology, 22, 394–417. ANNOTATIONS [ + ] ANNOTATIONS 1 Cooper, J. Cognitive dissonance theory.

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Letter from BETT

Stephen Waddington

Community teaching and newsjacking tools, Edelman on trust, putting the paid in PESO, a how-to book for 2019, Amazon data driven brands, Instagram marketing offline, and more. It’s a useful tool for real time marketing, crisis and newsjacking work. It’s intended as a practical handbook. It tracks eight billion articles a month.

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Top 3 Things to Resolve Before a Crisis Strikes

Beyond PR

If managed especially well, few outside your crisis response team will even know something happened. A carefully compiled crisis communications guide can literally save your business when the inevitable occurs. The key to remember is that there’s no universal crisis handbook you can order and put on your shelf.

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