article thumbnail

Book Review: Communicate in a Crisis

Wadds Inc.

But as no communicator can be on red alert all the time – as Hartley, founder of crisis training agency Polpeo, points out – being able to tell a short-lived social media controversy from a major real-world business risk is essential. The book is split into three sections. It’s manna for anyone writing a crisis comms plan.

Crisis 98
article thumbnail

3 Attributes of a Strong and Practical Crisis Management Governance Model

Melissa Agnes

Note: The following is an excerpt taken from my new book, Crisis Ready–Building an Invincible Brand in an Uncertain World , which is available for purchase on Amazon. The importance of solid and practical crisis management governance model. The way to ensure this is to have a well-rounded crisis management team.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

10 reasons why school teachers are great crisis managers

Reputation Antistress by Sergii Bidenko

Now, I compare my reputation and crisis advisor work with a teacher's job. And I understand that teachers are also great crisis managers! As a former teacher and now a reputation and crisis advisor, I was interested to see what these professions have in common. This is the spirit of a real anti-crisis manager!

article thumbnail

Lessons from Managing a Cybersecurity Incident: A Case Study with Naren Aryal of Mascot Books

Melissa Agnes

Mascot Books is one of the hundreds of thousands of companies to have recently experienced this first-hand, when a malicious attempt was made to fraud their clients into paying invoices that appeared to be sent from Mascot, but weren’t. Learn more about Mascot’s Books and their brilliant work here.

article thumbnail

How Well Do You Know the New Rules of Crisis Management?

PRSay

From a crisis management point of view, 2017 had it all! Why new rules are needed for crisis management. As creators of the award-winning digital crisis management platform, “In Case of Crisis,” we talk regularly to crisis management practitioners. Wells Fargo. Viral videos.

article thumbnail

TCIP #012 – The Leader’s Role in Crisis Management with Jane Jordan-Meier

Melissa Agnes

Read Janie’s book “The Four Stages of Highly Effective Crisis Management” Follow Janie on Twitter: @janejordanmeier. The post TCIP #012 – The Leader’s Role in Crisis Management with Jane Jordan-Meier appeared first on Agnes + Day. Connect with Janie on LinkedIn.

article thumbnail

TCIP #048 – The Secret to Successful Crisis Management with Melissa Agnes

Melissa Agnes

Welcome to episode #048 of The Crisis Intelligence Podcast, with Garth Rowan and Melissa Agnes. The topic of my TEDx talk is “The Secret to Successful Crisis Management in the 21st Century” In this week’s episode of The Crisis Intelligence Podcast, I did something a little different from what I usually do.