Cision
OCTOBER 1, 2015
For example, in Edelman’s report, “ The Modern Family: A Study in Marketing ,” the public relations firm reports that just 4 percent of families align with how the U.S. Moreover, citing 2010 U.S. Census defines a “traditional” family (stay-at-home mom, working dad and children under 18). 40 percent of all U.S.
Doctor Spin
APRIL 17, 2023
Going the extra mile can be a long-term PR strategy if you can figure out how to do things that don’t scale. A family staying at the Ritz-Carlton on Amelia Island, Florida, experienced the hotel’s customer service when their son’s beloved stuffed giraffe, Joshie, was accidentally left behind. Ritz-Carlton.
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ImPRessions - Crenshaw Communications
FEBRUARY 21, 2017
Such was the case in 200 when the Deepwater Horizon, under contract to BP, exploded in the Gulf of Mexico in 2010. How To Spot The Most Dangerous Reputation Threats. Here are the most common reputation threats and how to anticipate them. The good news is that “viral” customer service works both ways.
Waxing UnLyrical
SEPTEMBER 7, 2010
Be Social September 7th, 2010 Tweet Today BNET published my second post, focusing on how companies can use social media to turn customers into evangelizers. Who’s in customer service? I’m not a customer service “professional.&# Social media is a great way to start doing this.
Cision
NOVEMBER 2, 2015
As an example in each instance, I used 2010 fire incident data from Cincinnati for the data in my charts (about 12,000 rows of data). Get the “How to Measure PR in a Multi-Touch Attribution Model” white paper! What I want to do in this post is briefly go through some data visualization tools that anyone can use.
Cision
NOVEMBER 2, 2015
As an example in each instance, I used 2010 fire incident data from Cincinnati for the data in my charts (about 12,000 rows of data). Get the “How to Measure PR in a Multi-Touch Attribution Model” white paper! What I want to do in this post is briefly go through some data visualization tools that anyone can use.
Waxing UnLyrical
NOVEMBER 22, 2010
better, more responsive customer service, or fundraising, or reaching younger stakeholders, etc.). Only after putting those two steps together can you begin to think strategically about what tools you might want to use and how you can therefore start being part of that open community in a purposeful way. Read All About It!
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