Prohibition

AUGUST 15, 2022

and the general public calling out brands and individuals online, it’s safe to say we’ve seen our fair share of crisis management in play already this year. Here’s our round-up of the top five disasters that have caught our eye: Molly-Mae Hague – a personal PR crisis.

Crisis 62

Crisis Viral Government Crisis Communications 62

Prohibition

MAY 15, 2020

A fashion fiasco: Oh Polly’s competition for NHS workers. To show appreciation for NHS frontline workers during the coronavirus pandemic, fashion brand Oh Polly launched a competition on social media for workers to be in with a chance of winning a care package, a new outfit and an invitation to a virtual party.

Crisis 71

Crisis Government Social Media Reputation 71

ImPRessions - Crenshaw Communications

APRIL 6, 2017

Sure, there are the PR post-mortems and the ad agency schadenfreude disguised as “learnings” (the ad was created in-house), but for Pepsi’s brand reputation, the worst is over. One rule of good reputation management is to “fix” or solve a potentially damaging problem, or pledge to do so as quickly as possible.

Comparison 149

Comparison Fashion Retail Reputation 149

Prohibition

MAY 15, 2020

A fashion fiasco: Oh Polly’s competition for NHS workers. To show appreciation for NHS frontline workers during the coronavirus pandemic, fashion brand Oh Polly launched a competition on social media for workers to be in with a chance of winning a care package, a new outfit and an invitation to a virtual party.

Crisis 62

Crisis Government Social Media Reputation 62

Presspage

APRIL 25, 2017

The effectiveness of the old-fashioned press release is far behind us. The practice of real time PR --in essence an (inter) active live performance of trend watching and reputation management-- is unthinkable without these types monitoring and curation tools.

Trends 79

Trends Crisis Reputation Employee 79

Cision

JULY 12, 2016

In this interview, Joanna discusses the ways television and entertainment brands have adapted to new audience consumption habits, what to do when a crisis hits and how to get started in the communication industry. Have you ever had to deal with a major brand crisis? How did you handle it? Rapid Fire Round. And sweets.

Television 120

Television Crisis Crisis Management Fashion 120

Critical Mention

FEBRUARY 27, 2020

Being fashionably late in world of social media just doesn’t work. One crucial reminder is that due to the incredible power of social media it is essential to remind brands and spokespeople of the need to manage their online voice and reputation.

Journalism 78

Journalism Social Media Radio Fashion 78

Reputation Us

SEPTEMBER 7, 2016

The Credit Union Times interviewed CU crisis experts, including LT Public Relations ‘s Casey Boggs, for the August 31st cover story (below), “Credit Union Crisis Planning Essential.” Credit Union Crisis Planning Essential. Having too many people on a crisis communications team may cause confusion.

Crisis 60

Crisis Crisis Communications Insurance Insurance 60

PR Conversations

MAY 1, 2017

Perhaps convincing employers that ongoing post-crisis support, including counselling and respite leave, could be tied to such statistics so the cost of losing experienced staff members post-crisis is understood. Second, I’d like to consider more the notion of superhero status in crisis management.

Crisis 63

Crisis Crisis Management Leadership Training 63

Prohibition

APRIL 29, 2017

So that involves lots of exciting things like online community building, social media listening, brand audits, online crisis management, content marketing and video creation and seeding. Advise company on handling sensitive public issues to preserve reputation. CIPR Yorkshire & Lincolnshire Pride Awards 2015.

Agency 54

Agency Creativity Hotels Social Media 54

Reputation Us

SEPTEMBER 5, 2017

If you pair your approach with an existing crisis plan, you are well on the path to solid crisis communications. But even without a plan in place, be sure to communicate confidently and reassure your audiences in a timely fashion. Casey Boggs is president of ReputationUs.

Crisis 60

Crisis Communications Crisis Communications Community 60

Waxing UnLyrical

APRIL 11, 2012

Tarnishing your brand doesn’t have to happen in such a dramatic fashion. If you botch an interview, you run the very real risk of damaging your reputation, losing brand value and jeopardizing organizational objectives. • It opens up room for competitor(s) to take the lead. • You lose credibility. Your value proposition is weakened. •

Media Training 70

Media Training Crisis Training Crisis Communications 70

Karen Freberg

OCTOBER 10, 2020

In the 2010’s, we then had Olivia in “Scandal” for handling crises and work in reputation management. When I went to South Africa to work in Fashion and Consumer PR, I did my research. What show am I talking about? We create content for ourselves for our own personal brand to get opportunities.

Social Media 114

Social Media Media Fashion Agency 114

Buzzstream

DECEMBER 13, 2023

For instance, this Consumer Survey from Fashion Revolution ranks for the key term “fashion survey,” which gets 30 searches per month. With features like sentiment analysis and crisis management tools, Talkwalker equips PR professionals with actionable data for effective reputation management and campaign optimization.

Digital PR 62

Digital PR Tools Google Pitching 62

Buzzstream

DECEMBER 13, 2023

For instance, this Consumer Survey from Fashion Revolution ranks for the key term “fashion survey,” which gets 30 searches per month. With features like sentiment analysis and crisis management tools, Talkwalker equips PR professionals with actionable data for effective reputation management and campaign optimization.

Digital PR 62

Digital PR Tools Google Pitching 62

Flatiron Communications

MAY 29, 2015

” In the PR world, and specifically when grappling with the forces driving the rise and fall of reputations, one might find these equations instructive. One journalist even chimed in from the land of Oz: Sydney Morning Herald “Are Lilly Pulitzer’s fat shaming pictures a look into the dark comedy of fashion?”

Retail 28

Retail Fashion Policies Employee 28

NewsWhip

AUGUST 11, 2021

For example, Samsung’s communications team has built a data-informed reputation risk monitoring framework around the top areas the company cares about reputationally, identifying key narratives, influencers and outlets. Detractors and critics are part of your reputation landscape too. Detect and quantify misinformation fast.

Brand 78

Brand Branding Groups Data 78

ImPRessions - Crenshaw Communications

DECEMBER 26, 2019

Yes, it’s that time of year when we evaluate the mistakes, stumbles and train wrecks of public reputation over the past 12 months. But for this post we’re focusing on truly terrible reputation reversals compounded by poor handling. Boeing’s reputation disaster. Below is my list for the year’s worst.

Real Estate 156

Real Estate Reputation System Sports 156