Crisis communications insurance with Bob Dietzel | On Top of PR
Axia PR
NOVEMBER 15, 2022
In this episode, Bob Dietzel, co-founder of KMRD Partners, joins host Jason Mudd to discuss corporate crisis insurance. crisis communications On Top of PR
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3 Steps for Effective Crisis Communications Management
Onclusive
MARCH 31, 2021
A communications crisis can be one of the most difficult situations in your career. Crisis preparedness, internal education and having the right tools can aid you before a crisis hits. Here are three steps for effective crisis communications management: 1.
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Reputation Risk Insurance: Exercise Your Protection
Reputation Us
NOVEMBER 15, 2021
It only takes one crisis to permanently harm your company’s image. Risk and insurance professionals are putting increasingly less emphasis on physical assets, and more focus on intangible risks such as cyber threats, business interruption and reputational risks.
Announcing Ragan’s Crisis Communications Awards finalists
PR Daily
MAY 25, 2021
This past year has not lacked in the crisis department. Congratulations to our list of finalists in this year’s Crisis Communications Awards! Headspace: Be Kind To Your Mind – Headspace COVID-19 PR & Communications. Entergy Corporation: Corporate Communications.
How Franklin Mutual Insurance adjusted messages for the COVID-19 crisis
PR Daily
APRIL 15, 2020
The insurance provider had to pivot from planned outreach during the health care crisis to find ways to bring everyone together. When the coronavirus pandemic brought the economy to a grinding halt, Franklin Mutual Insurance had to make a choice.
Can your insurance cover the costs of hiring crisis public relations?
Axia PR
AUGUST 24, 2020
Crisis PR is key to a great crisis plan, so make sure your insurance helps you pay for it. When your company is in crisis, you’ll take in many sudden expenses that you’ll have to pay for out of pocket. public relations insurance crisis communications
Your Guide for Data Breach Crisis Communication
Melissa Agnes
FEBRUARY 10, 2015
How to minimize the risk of a data breach crisis. For example: Do you have a database of your customers, clients, members or other stakeholders’ confidential information (be it their name, social security number / social insurance number, home address, phone number, banking information, etc.)? Does your organization communicate confidential information and trade secrets via email? How to plan for and respond to a data breach crisis. Crisis Preparedness
Insurance companies issue COVID-19 credits, Panera offers groceries as H-E-B sells restaurants’ meals, and Google bans Zoom
PR Daily
APRIL 9, 2020
Also: Dolly Parton reads stories selected from her nonprofit, ‘COVID-19’ is trending downward in news and on social media, social media content during the crisis, and more. Here are today’s top stories: Insurance companies issue refunds and credits. CRISIS LEADERSHIP BOARD.
Measuring risk for ‘scandal insurance,’ Walmart defends gun sales, and yes, pumpkin-spice Spam is a thing
PR Daily
AUGUST 16, 2019
RELATED: Join us at Microsoft HQ for our 11th annual Employee Communications, PR and Social Media Summit. ]. Vulture recently published an article detailing the work of a team of data researchers for startup SpottedRisk, which “plans to sell ‘disgrace insurance’ to entertainment companies and commercial brands, making the risk of celebrity downfall as quantifiable and reimbursable as that of floods and car crashes.”. PR is the management of external communications.
TCIP #032 – The National Weather Service’s Crisis Communication Strategy with Daniel Noah
Melissa Agnes
JANUARY 11, 2015
Welcome to episode #032 of The Crisis Intelligence Podcast, with Melissa Agnes and Daniel Noah. Often, within my speaking engagements, I use the National Weather Service as a great example of innovative communications in times of emergency. Within this episode of The Crisis Intelligence Podcast, Dan and I dive into the specific strategies that the NWS uses to communicate with their community in times of emergency.
Delta Airlines increases insurance costs for unvaccinated workers, 55% in US plan to look for new jobs, and tech companies push cybersecurity training
PR Daily
AUGUST 26, 2021
Hello, communicators: Krispy Kreme is doubling down on a March campaign that offered a free donut for customers who provide proof of vaccination. Additionally, Delta will raise the insurance costs for unvaccinated workers by $200 for those who plan to stay on the company’s healthcare plan.
How offering historical context helps in a crisis
PR Daily
MARCH 31, 2020
Your crisis communications should be able to lean on your past record. Context proves an organization’s resilience, its ability to navigate rough seas and manage through a crisis. First, it conveyed that the insurer was still open for business.
Report: 36% of employees would take a huge paycut for better work/life balance
PR Daily
SEPTEMBER 2, 2020
even with good insurance… Seems very American to see a big number and go “ooh” and not think of the long-term consequences or costs. Crisis Communications Employee Engagement Leadership Communications Research The Workplace
Who belongs on your crisis response team?
PR Daily
JULY 1, 2021
Here’s a look at the org chart for the team that responds to emergencies for Mastercard, shared at Ragan’s Crisis Communications Virtual Conference. When responding to a crisis, it’s essential to have the right team in place. Communications. Crisis managers.
Aflac’s comms senior VP: ‘Communicators need to be the calm in the chaos’
PR Daily
APRIL 13, 2020
Here’s how Catherine Hernandez-Blades is steering her organization through the current crisis. Since the coronavirus crisis hit with full force in early March, Aflac’s communications department has produced more than 200 pieces of communications for internal and external stakeholders.
Survey reveals that majority of employers will require vaccination
PR Daily
DECEMBER 2, 2021
It also helps to “promote regular testing, stipulate mask wearing onsite to ensure employee health and safety — and support this with regular communications.”. Crisis Communications Employee Engagement The Workplace
Doordash hails new investment in workers, how Gen Z uses LinkedIn, and Elle Magazine pledges to go fur free
PR Daily
DECEMBER 7, 2021
Hello, communicators: Discount stores T.J.Maxx, Marshalls and HomeGoods have launched a giving campaign in partnership with actress and musician Brandy through a virtual snowball fight over TikTok. These roles will include traditional benefits like medical, dental and vision insurance.
5 sensible ways to help clients during the coronavirus crisis
PR Daily
APRIL 13, 2020
We m5ght be dealing with confinement or anxiety but it’s our job to help clients and their audiences through get this crisis as calmly as possible. When we tackle crisis situations, we usually have the advantage of objectivity. First and foremost, we are communicators.
Arch Mortgage CEO uses instant messenger to chat with employees twice weekly
PR Daily
AUGUST 11, 2020
All that’s required is your CEO blocking out time on the calendar and an instant messenger system.This is what Michael Schmeiser, president and CEO of Arch Mortgage Insurance Company , did when he started the messaging program, “Message with Michael” in May of this year.
Instagram boss defends podcast interview, how testing can reduce COVID-19 risk, and Latinx workers share about the impact of colorism
PR Daily
SEPTEMBER 17, 2021
Instagram is facing a crisis over reports from the Wall Street Journal about how research shows the platform has negative mental health outcomes for teen users. On Twitter, people were scratching their heads over how these talking points made it past the communications team.
Why and how companies are turning to brand journalism
PR Daily
NOVEMBER 20, 2020
I get what you are saying,” wrote Steve Snyder, the public utility’s head of communications, in an open letter to Jay-Z. Ylisela and Mark Ragan, founder of Chicago-based Ragan Communications , started to teach the concept of brand journalism in 2012.
Intel announces new Ohio plant, social media users increasingly value privacy, and CVS Health CEO stresses purpose over politics
PR Daily
JANUARY 24, 2022
Hello, communicators: With Super Bowl LVI weeks away, several brands are already launching advertising efforts to build hype around their campaigns ahead of game day. Both internal and external communicators are encouraged to participate. CRISIS COMMUNICATIONS.
9 lessons from HIMSS’ COVID-19 strategy
PR Daily
DECEMBER 14, 2020
RELATED: Showcase your crisis comms work ]. While the action to end the event came quickly, what followed was a long and difficult process of communicating the news to the entire HIMSS20 ecosystem—from employees to attendees, exhibitors, the White House and beyond.
Eight Ways a Construction Company Can Manage Damage to its Reputation
Axia PR
MARCH 26, 2021
Just like getting contractor insurance to safeguard your construction business, you also need to protect your company’s reputation at all times if you want to stay competitive. crisis communications constructionConstruction companies are only as good as their last mistake.
McDonald’s CEO apologizes for lack of empathy, consumers absolve retailers of supply chain blame, and American Airlines increases holiday pay
PR Daily
NOVEMBER 8, 2021
Hello, communicators: Cinema chain AMC Theatres announced that it will sell its popcorn at retail locations around the country, offer a microwavable option and make the movie snack available through home delivery service.
Thousands of brands’ ads found on sites with COVID-19 misinformation, Facebook labels UK climate change posts, and job listing language leads to museum’s leadership change
PR Daily
FEBRUARY 18, 2021
Hello, communicators: The Aquarium of the Pacific racked up views on TikTok and Twitter recently with its interview of Magellanic penguin Admiral Fancy Pants for Fashion Week: @aquariumpacific Admiral Fancy Pants is interviewed for ##Penguin ##FashionWeek ##aquariumofthepacific. ?
When and how to break important company news
PR Daily
FEBRUARY 19, 2020
It’s long been common corporate communication practice to send out bad news around 4 p.m. RELATED: Join us for our Leadership and Executive Communications Conference ]. Day 5: “Before you leave the office, are you sure you and your family will have insurance this weekend?”.
Biden’s new vaccine rules, Harvard announces divestment from fossil fuels, and Amazon takes heat over promoting debunked COVID-19 cures
PR Daily
SEPTEMBER 10, 2021
Hello communicators, President Joe Biden announced new rules for employers on Thursday, which will require companies with 100 or more employees to require vaccination or weekly testing to combat COVID-19. Both internal and external communicators are encouraged to participate.
How to measure the impact of communications during COVID-19
PR Daily
APRIL 27, 2020
Many organizations have overhauled their master plans for outreach and engagement because of the crisis. It enables an organization to stay in touch with community stakeholders and participate in the conversation around an all-consuming crisis.
Rethinking remote work, focus on digital channels, and balance hope with caution
PR Daily
APRIL 17, 2020
Here’s a roundup of the week’s crisis communication news for communicators. Here are the top 10 tips and takeaways from the week ending April 17 taken from our Crisis Communications Daily newsletter. Digital channels take priority in COVID-19 crisis.
Iger returns in Disney’s hour of need, AT&T’s wireless offer for frontline health care workers, and Pinterest’s heartwarming video
PR Daily
APRIL 13, 2020
Also: DoubleTree and Disney Parks share signature recipes, ideas for content during COVID-19, crisis leadership tips from Aflac’s senior VP, the secret to outstanding tweets, and more. Why it’s important: Effective leadership is essential during this time of crisis and uncertainty.
How to quickly pivot communication priorities—without losing your way
PR Daily
MAY 6, 2020
As communicators, we have much to contend with right now as the COVID-19 crisis continues to upend the business world. Here are five considerations to help your integrated communications programs remain as effective as possible amid this uncertain, tumultuous season.
Twitch removes Hispanic Heritage Month emoticons, YouTube ‘Shorts’ to compete with TikTok, and McDonald’s offers ‘spicesurance’ and free McNuggets
PR Daily
SEPTEMBER 16, 2020
Hello, communicators: Airbnb is offering a few lucky consumers the chance to stay in the “Fresh Prince of Bel-Air’s” mansion, hosted by Will Smith: hey…who turned on the lights? basically, you get Chicken McNuggets (6pc spicy or classic) as insurance for swimming out to spicier waters. ???? ??
3 ways PR pros can weather a crisis and come out on top
PR Daily
MAY 6, 2019
These takeaways from a chief communications officer can help you respond to a negative situation in a way that quickly boosts your brand and can get you through the storm. When handled the right way, an outstanding crisis response can repair lost trust, diminish skepticism and bolster the organization’s image for what lies ahead. As the chief communications officer of Clover Health, Jason Alderman uses data analytics and machine learning to help talk about health insurance.
6 considerations when choosing a media monitoring platform
PR Daily
APRIL 3, 2020
For the over 20 years I’ve been in PR and PR Tech, I have been perpetually fascinated by how technology continues to change, how organizations communicate and how we all consume media and information. What are the features and services that differentiate the different products?
5 fatal flaws of wellness programs
PR Daily
AUGUST 19, 2020
Your efforts will flail if you fail to communicate the ‘why,’ try to do too much, or lack clearly defined goals. RELATED: Join us for Ragan's Future of Communications Virtual Conference ]. You’re not communicating the “why.” . But is that where the communication ends?
6 Best Practices for Identifying and Reacting to a PR Crisis
Cision
MARCH 1, 2016
Crisis communication is an important aspect of most PR roles. In the Journal of Marketing Management, a group of British researchers write that crisis communication has “implications for brand equity and consumers’ purchase intentions.” ” This is both true and very difficult to quantify, which is why research on crisis communication is difficult to come by. So we may be in “crisis” far more often than we are in crisis.
How organizations plan to mark Juneteenth, Americans show deep concern for sources in news stories, and MLB explains new pitching rules enforcement
PR Daily
JUNE 16, 2021
Also: Antitrust advocate becomes new FTC leader, National Parks manage crowds on Twitter, and Whole Foods offers rainy day insurance. Culled from more than 750 respondents, the 32-page report is available in its entirety exclusively to members of the Communications Leadership Council.
How Arch’s affinity groups are fueling employee engagement and forging deeper connections
PR Daily
MARCH 31, 2021
Lanita Withers Goins , who handles employee comms for Arch , a Bermuda-based insurance company with 4,500 employees around the globe, shared with Ragan’s Communications Council how employee networks (ENs) can help shape more colorful corporate stories.
11 keys for health care PR success amid COVID-19
PR Daily
AUGUST 14, 2020
Just as frontline medical workers feel overwhelmed, communications professionals at health care organizations and their agencies feel the greater workload and increased pressure. RELATED: Join us for Ragan's Future of Communications Virtual Conference ].
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