Stern + Associates

SEPTEMBER 20, 2022

James, dean of The University of Pennsylvania’s Wharton School, Wooten’s new book, “ The Prepared Leader: Emerge from Any Crisis More Resilient Than Before ” (Wharton School Press, September 20, 2022), presents five phases of crisis management. The time to prepare is always.”.

Leadership 62

Leadership Crisis Management Crisis Financial 62

Reputation Us

AUGUST 1, 2016

August 1, 2016 – LT Public Relations , a Portland-based communications firm, welcomes Nicolas Capistrano as its summer intern. Capistrano comes to LT Public Relations from MIA BELL, a full service retail strategy firm that specializes in national business development for brilliant natural, organic beauty and personal care brands.

Internal 60

Internal International Crisis Management Retail 60

Prohibition

AUGUST 1, 2023

By knowing their audience, brands can tailor their PR campaigns to effectively communicate their message and values. Through engaging storytelling and partnerships with celebrities, they effectively communicated the health and environmental benefits of their products.

Brand 62

Brand Branding Ethics Storytelling 62

Prohibition

APRIL 23, 2020

But other times share values falling sharply, lawsuits, contaminated or dangerous goods, investigations, or even a new, slightly controversial, marketing tactic you couldn’t wait to try, may be enough to damage a brands reputation and enter a real crisis period. Unlike a lot of brands in 2019 that failed to do so.

Crisis 62

Crisis Telecommunications Reputation Crisis Communications 62

ImPRessions - Crenshaw Communications

APRIL 6, 2017

Because the “protest” featured was so bland (the signs read, “Join the Conversation”) and the impeccably styled crowd looked fresh from a fashion retail casting call, it lacked the true edginess that might have made it controversial, but still valuable.

Comparison 149

Comparison Fashion Retail Reputation 149

PR News

MARCH 13, 2017

But an experience over the last two weeks with a furniture retailer had me clearing the cookies from my computer. Rarely do I mess with cookies, except to eat them. So annoyed was I by the poor customer service and the constant retargeting of ads from this particular furniture store that I resorted to cleaning… Continued.

Customer Service 84

Customer Service Brand Branding Retail 84

Prohibition

JULY 10, 2019

The clothing-retail company featured a young black boy wearing a hoodie which read “Coolest monkey in the jungle”. 5) A phone company who didn’t communicate: Huawei’s damaged reputation. The key of any crisis communication is to be proactive, transparent and accountable.

Fashion 75

Fashion Telecommunications Crisis Training 75

ImPRessions - Crenshaw Communications

SEPTEMBER 2, 2020

In the business of public relations, email is essential for communicating with partners, journalists and future clients. We’re not alone in this, but in the communication business, email still reigns supreme. It keeps us up-to-date on meetings, client communications and industry changes. Are you looking to spice up your inbox?

Retail 320

Retail Healthcare Crisis Management Social Media 320

NewsWhip

NOVEMBER 2, 2021

One such recent incident involved Walmart and a fake press release claiming the retail chain would accept cryptocurrency from Litecoin as a payment method. Although this is not the norm, there are exceptions that fit the older definition of misinformation.

Crisis 78

Crisis Brand Branding Airlines 78

Communications Conversations

MARCH 6, 2018

That includes our global corporate-level strategy, channel management and oversight of our enterprise social media tools as well as company-wide standards, protocols and procedures for both organic and paid on all channels and all platforms globally. I’m on the front lines helping drive messaging, strategy and crisis management.

Social Media 102

Social Media Media Corporate Resources 102

David PR Group

MAY 15, 2014

While some businesses (retail, restaurants, hotels) feel the most impact from reviews, Google offers the ability to review any business which has a Google Places listing. The post Every Business Needs a Reputational Firewall appeared first on David PR Group | Public Relations, Reputation Management and Attorney Marketing. Cohen yelp'

Reputation 40

Reputation Hotels Crisis Management Google 40

PRSay

OCTOBER 5, 2021

Today, Herdener is vice president of worldwide communications. During an insightful 30-minute conversation, he shared his thoughts and observations about the transformation of Amazon’s communications team as well as the PR profession. A facts-first approach to crisis management. We figure that out, then communicate it. “As

Employee 217

Employee Leadership Crisis Management Viral 217

Reputation Us

OCTOBER 27, 2021

The world’s in trouble, there’s no communication!”. This may be linked to a company’s actions, performance or communications. The Pentland Analytics study analyzed share-price fluctuations of 125 companies during the calendar year following a reputational crisis. –Joan Jett. TalkTalk lost $1.4

Reputation 88

Reputation Financial Telecommunications Employee 88

Reputation Us

OCTOBER 27, 2021

The world’s in trouble, there’s no communication!”. This may be linked to a company’s actions, performance or communications. The Pentland Analytics study analyzed share-price fluctuations of 125 companies during the calendar year following a reputational crisis. –Joan Jett. TalkTalk lost $1.4

Reputation 78

Reputation Financial Telecommunications Employee 78

The Stalwart Blog

APRIL 26, 2020

In addition to that, I’m helping some retailers who are having to lay off staff and convert a lot of their business online, even more so than they had before and communicating that to the public. To be able to communicate and keep those relationships going until you get back to normal is going to be key.

Crisis 78

Crisis Local Facebook Social Media 78

Flatiron Communications

MAY 29, 2015

It wasn’t too long ago that Target’s customer database was massively breached from what soon was revealed as a significant failure on the mass retailer’s part. But it actually contains the keys to successful expansion for other high-end brands and designer labels and to improved brand perceptions for other mass retailers.”

Retail 28

Retail Fashion Policies Employee 28

PRSay

JULY 26, 2022

Deeptie Sethi is a global brand and communications specialist helping businesses leverage the power of public relations and communications-leading strategic planning, media relations, brand and reputation management, crisis management and effective advocacy programs. Learn more about the programming here.

Local 133

Local Crisis Management Internal International 133

Katie Paine's Measurement Blog

MARCH 29, 2023

Remember Under Armour’s crisis at the Sochi 2014 Winter Olympics? That’s a sign of a crisis well-handled. speed skating teams’ loss, but thanks to the company’s excellent communications and faithfulness to their mission and messages, the issue soon blew over. Neither did I. Under Armour suits were blamed for the U.S.

Crisis 52

Crisis Pharmaceuticals Social Media Comparison 52

ImPRessions - Crenshaw Communications

DECEMBER 27, 2016

Worse, Samsung bungled the management of the product recalls by failing to coordinate with the Consumer Product Safety Commission and its communication to customers was slow and inconsistent. The communications lessons, on the other hand, will be covered in crisis management classes for many years.

Banking 202

Banking Pharmaceuticals Crisis Management Journalism 202