article thumbnail

Farage affair is ‘a monumental PR disaster’ for exclusive bank Coutts

Mark My Words

The Guardian For 331 years Coutts’s reputation for guaranteeing the utmost discretion made it the bank of choice for the rich and famous – including King Charles and every member of the royal family since George IV. The affair, say crisis management experts, risks “destroying Coutts’s reputation, if not its entire business”.

Banking 60
article thumbnail

3 Attributes of a Strong and Practical Crisis Management Governance Model

Melissa Agnes

The importance of solid and practical crisis management governance model. A crisis management governance model dictates who within an organization makes up the crisis management team. This is the team responsible for the organization’s crisis management and response.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Wells Fargo’s Crisis Management Fail

Melissa Agnes

In this week’s #crisisready video I highlight the bank’s two biggest crisis management fails. Take a look: What do you think of Wells Fargo’s crisis response? The post Wells Fargo’s Crisis Management Fail appeared first on Melissa Agnes - Crisis Management Keynote Speaker.

article thumbnail

Building Trust in Fintech: PR’s Role in Consumer Confidence

5W PR

Whether through press releases, engaging with the media, or content creation, PR can show how fintech solutions make financial management easier, highlight their unique advantages, and address any concerns customers may have. Anything from bank account information to personal identification. When it comes to money, security is king.

article thumbnail

Can PR Take Ownership Of Reputation?

ImPRessions - Crenshaw Communications

Yet, even though reputation management is prized, it’s not always well understood. It’s often confused with crisis management, but while the two overlap, they are distinct. Crisis management involves responding to a simmering or sudden event that negatively impacts reputation.

article thumbnail

Five lessons communications teams need to learn from Rogers’ PR disaster

NewsWhip

We asked communications and crisis management expert Lloyd Rang — President and Narrative Lead of Curious Public — to share his thoughts on the lessons communications professionals can learn. . Preparation Is everything in a crisis. Companies only have so much banked goodwill. Obviously, that’s bad.

article thumbnail

11 Shrewd PR and Marketing Predictions You Can Bank On

Sword and the Script

Louise Harris Salazar , Ruder Finn | O’Dwyer’s: Crisis Management Predictions for 2016. As for the eleven predictions listed here –I predict the chances are good you can take them to the bank in 2016. The post 11 Shrewd PR and Marketing Predictions You Can Bank On appeared first on Sword and the Script.

Banking 60