Melissa Agnes

FEBRUARY 10, 2015

For example: Do you have a database of your customers, clients, members or other stakeholders’ confidential information (be it their name, social security number / social insurance number, home address, phone number, banking information, etc.)? Does your organization communicate confidential information and trade secrets via email?

Crisis Communications 180

Crisis Communications Crisis Data Communications 180

Reputation Us

FEBRUARY 5, 2020

Communication pundits across several industries anticipate a rise in crisis in 2020, including an increased need for reputation and crisis experts to address several imminent dangers, including cybersecurity. CU Conferences – Orlando, FL, February 8 & 9. “Son Of A Breach! . “Son Of A Breach!

Conference 60

Conference Reputation Crisis Crisis Management 60

Reputation Us

JANUARY 29, 2019

Often used titles include “PR Pros” or “PR guy or gal,” or generally speaking, “Crisis people” (e.g., “ Wells Fargo ‘s PR people were spinning this crisis into a positive for the bank.”). We recently revisited these monikers and developed a more appropriate title, “ Reputation Manager.”

Reputation 60

Reputation Crisis Crisis Management Nonprofit 60

NewsWhip

OCTOBER 13, 2022

Guest blog by Lloyd Rang, a Canadian communications and crisis management expert. Good crisis communications teams stay prepared for these kinds of events. Knowing how big and how fast a story is moving is critical to your response management. Lloyd is the President and Narrative Lead of Curious Public.

Brand 148

Brand Branding Sports Crisis 148

Reputation Us

MAY 12, 2020

As the president of ReputationUs and with 28 years of experience behind me, I have been striving to refine the art of managing corporate reputations during a crisis into a well-honed specialty. Since then, I’ve been advising banks and credit unions on issues ranging from hurricane relief efforts to active shooters and cyberattacks.

Crisis 78

Crisis Financial Banking Crisis Management 78

Sword and the Script

DECEMBER 23, 2014

Berkshire Hathaway now employs 330,000 people according to the memo and the reference to Salomon Brothers stems a Treasury bond scandal that resulted in “the largest fine ever levied on an investment bank at the time.” Financier, PR man, crisis manager – and pitch man – this guy can do it all.

Reputation 115

Reputation Newspapers Crisis Communications Leadership 115

Critical Mention

MARCH 27, 2019

Split testing subject lines remain the most effective way to gauge how well you communicate with the target niche. You can also use these metrics as a crisis management tool to prevent or mitigate a communications crisis and protect your brand’s reputation and credibility. Social Media.

Strategy 61

Strategy Marketing SEO Social Media 61

Solo PR Pro

DECEMBER 15, 2020

I’ve worked in crisis communications since I was 22, and was taught from the start to be prepared for anything. Keep a list of your bank account numbers handy in case checks need to be deposited. Additionally, she serves as crisis counsel to several public relations and marketing firms across the country.

Crisis 66

Crisis Insurance Insurance Banking 66

Reputation Us

MAY 1, 2019

ReputationUs’s founder and president specializes in reputation and crisis management for businesses and nonprofits. Before forming ReputationUs, Casey was president of LT Public Relations, directing the strategic communications. Boggs also managed accounts for. About the author: Casey Boggs, President, ReputationUs.

Nonprofit 60

Nonprofit Corporate Reputation Community 60

Reputation Us

SEPTEMBER 7, 2016

Boggs said it’s important for executives to discuss different crisis communications scenarios and practice executing the plan through simulations. Trying to communicate a crisis without a plan is like trying to float a boat with holes. You developed a crisis communications plan?’

Crisis 60

Crisis Crisis Communications Insurance Insurance 60

ImPRessions - Crenshaw Communications

JUNE 15, 2023

PR coverage can protect brand reputation A good reputation is like money in the bank. Yet it will surely be an asset in a crisis. Media relationships, too, become more valuable in times of crisis or reputational risk. A well-executed crisis management strategy can help rebuild trust and salvage the brand’s reputation.

Reputation 156

Reputation Brand Branding Media 156

Sword and the Script

DECEMBER 20, 2022

a) Many community newspapers going away and hopefully still being available in some kind of online format. PR and communications pros will be leaning way more heavily on AI-powered content development tools in 2023. Jon Amar , Director of PR and Communications, Matter Unlimited. “I see a few things. More show and less tell.

Marketing 189

Marketing Content Marketing Data Social Media 189

Cision

JULY 5, 2016

Short-term, intermittent marketing is almost never effective; the best return is only achievable through regular, ongoing, strategic marketing communications and media efforts. What are some of the key components of a successful crisis management strategy? If I won the lottery, I’d…buy a house in the Outer Banks.

Nonprofit 227

Nonprofit Crisis Viral Groups 227

Melissa Agnes

MARCH 19, 2015

After seeing organizations the likes of Anthem, Sony, Target, Home Depot – and the list goes on – suffer through a data breach hack crisis, I think it’s clear to state that a data breach hack is a risk that this digital era presents to your organization no matter its size, industry or any other criteria.

Crisis 157

Crisis Data Strategy Banking 157

PRSay

JANUARY 16, 2020

As AI continues to change the nature of work and how people shop, bank and travel, the magnitude of risk it poses is growing. a strategic communications and reputation risk management advisory firm dedicated to building, protecting and restoring reputation in a world of evaporated trust and unprecedented stakeholder engagement.

Reputation 182

Reputation Privacy Banking Ethics 182

Melissa Agnes

MARCH 28, 2016

Never underestimate the power of emotion in crisis management. Emotion is often underestimated in crisis management. And yet, it’s one of the most powerful aspects of a crisis. Which emotions do you need to pay attention to in a crisis? The power of inherent emotion in crisis management.

Crisis Management 100

Crisis Management Crisis Viral Community 100

ImPRessions - Crenshaw Communications

DECEMBER 29, 2019

The breach was potentially very serious, involving the Social Security numbers and Canadian Social Insurance numbers as well as bank account numbers of Capital One customers. Her handling of the situation was right from the crisis management playbook. The post The PR Winners Of 2019 appeared first on Crenshaw Communications.

Crisis Management 218

Crisis Management Insurance Insurance Crisis 218

ImPRessions - Crenshaw Communications

DECEMBER 31, 2019

The breach was potentially very serious, involving the Social Security numbers and Canadian Social Insurance numbers as well as bank account numbers of Capital One customers. Her handling of the situation was right from the crisis management playbook. The post The PR Winners Of 2019 appeared first on Crenshaw Communications.

Crisis Management 156

Crisis Management Insurance Insurance Crisis 156

ImPRessions - Crenshaw Communications

DECEMBER 27, 2016

Worse, Samsung bungled the management of the product recalls by failing to coordinate with the Consumer Product Safety Commission and its communication to customers was slow and inconsistent. The communications lessons, on the other hand, will be covered in crisis management classes for many years.

Banking 202

Banking Pharmaceuticals Crisis Management Journalism 202