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The Power of Emerging AI Technology in PR- and How to Use It

Remote PR Jobs

But the power of AI goes beyond content generation, and can assist PR teams with tasks like data analysis and customer service. Zapier, a competitor, offers similar services for small businesses. Save money, time, and effort with AI-powered customer service agents.

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The Top 10 PR Strategies for Small Businesses

Doctor Spin

Here are my 10 favourite PR strategies for small businesses. As a small business, having a successful PR strategy is essential for reaching your target audience and achieving growth. Luckily, plenty of PR strategies cater to small businesses needs, allowing them to compete with larger companies.

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Listen to Your Customers: Why You Need to Embrace Customer Complaints

Cision

Even free versions may be enough for small businesses. You need to find public, online references to your company and your products or services. Most mentions of your business in discussion boards and forums will show up in Google, but it may take a while. Intermediate: Dedicated Customer Service and Reviews Software.

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Public relations braces for AI

Wadds Inc.

It’s an important cultural and social consideration in economies dominated by small businesses such as the UK. It argues that professional occupations are more exposed to AI, particularly finance, law, business management, and teaching roles. Most jobs are likely to be aided rather than substituted by AI.

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The Extra Mile PR Strategy: Wow Your Customers

Doctor Spin

A family staying at the Ritz-Carlton on Amelia Island, Florida, experienced the hotel’s customer service when their son’s beloved stuffed giraffe, Joshie, was accidentally left behind. Stuffed giraffe shows what customer service is all about. Ritz-Carlton. 2012, May 17). link] Nordstrom. 3 Nordstrom, Inc.

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Why Public Relations Should Remember Customer Expectations

Waxing UnLyrical

An organization can deliver a customer experience that exceeds industry norms by a factor of 10, but if the customer was expecting one that was 11 times better, the organization has failed. Expectations are everything in customer service, and PR professionals play an important role in creating customer expectations.

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The Top 10 PR Strategies for B2B

Doctor Spin

Be the best in your industry or niche at doing something that doesn’t scale—like going above and beyond to provide customer service. Analysis David can’t beat Goliath using his size or raw strength, but he has an advantage in speed and accuracy from a distance. Learn more about the iceberg publishing PR strategy.

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