Doctor Spin

APRIL 17, 2023

A family staying at the Ritz-Carlton on Amelia Island, Florida, experienced the hotel’s customer service when their son’s beloved stuffed giraffe, Joshie, was accidentally left behind. Stuffed giraffe shows what customer service is all about. Ritz-Carlton. 2012, May 17). link] Nordstrom. 3 Nordstrom, Inc.

Strategy 52

Strategy Customer Service Airlines Hotels 52

Cision

MARCH 13, 2017

While there are many online challenges faced by business today, content marketing, digital marketing, SEO and social media are all trying to achieve a single purpose – increase brand reputation and improve awareness about the company. Social media has always been recognized as a strong customer service facilitator.

SEO 229

SEO Social Media Tools Google 229

Stephen Waddington

JANUARY 15, 2020

Most brands have learnt that the customer service or reputational impact of the occasion rogue tweet isn’t worth the cost of 24/7 social media management. Workplace, launched as a commercial product in 2016, applies all the learnings from the consumer product to a private enterprise environment.

Storytelling 78

Storytelling Internal International Social Media 78

Contently - Strategy

AUGUST 11, 2022

Paid ads and content marketing have inverse reputations. In 2016, CEO Tim Cook told a crowded room, “We believe in investing during downturns,” as he reflected on Apple’s response during bleak times, like 2008 at the height of the Great Recession. How content marketing leads to meaningful ROI.

Content Marketing 105

Content Marketing Marketing Strategy Consumer 105

wiredPRworks

JUNE 8, 2016

To be selected to speak to the financial services industry’s top performers and share social selling strategies is a highlight of my professional speaking and training career. For more information on the MDRT 2016 Annual Meeting , go to imdrt.org/2016am/index.html. It’s such an honor to be selected as an MDRT speaker.

Insurance 40

Insurance Insurance Financial LinkedIn 40

Reputation Us

SEPTEMBER 7, 2016

” If your financial institution is in need to safeguard itself and its reputation from potential issues, we’d welcome your outreach: PR@LTpublicrelations.com. From the August 31, 2016 issue of Credit Union Times Magazine. That’s what good customer service is,” Huey explained. “I By Peter Strozniak.

Crisis 60

Crisis Crisis Communications Insurance Insurance 60

Sword and the Script

DECEMBER 20, 2022

Online communities deepen connections and build relationships with customers and prospects that impact product development, customer service, and marketing strategies.”. ~ Grace Platon , Communications Strategist, Communicate Grace, LLC. 2016: 11 Shrewd PR and Marketing Predictions You Can Bank On.

Marketing 189

Marketing Content Marketing Data Social Media 189

Sword and the Script

DECEMBER 11, 2018

Partnering with a complementary product or service vendors, industry influencers, or vertical content sites (like hr-gazette.com or humanresourcestoday.com in the HR tech space) enables your offering to get ‘introduced’ to a new audience through a trusted source. December 2016: One Prediction Each for PR, Content Marketing and Social Media.

Social Media 91

Social Media Marketing Media Creativity 91

Communications Conversations

MARCH 29, 2019

She is well versed in customer service and thrives on building relationships — online and in person — while accomplishing a variety of demanding business goals. She left the agency world in 2016 to work at Be The Match on their communications team. Jordan has a true passion for communication and sports!

Social Media 128

Social Media Agriculture Marketing Media 128

David PR Group

JANUARY 4, 2016

Is this the time to pound away on better customer service? These may cover unique product attributes, expertise, pricing or service—or some combination of these. Do you have a communications strategy for 2016? What makes your company, firm or product a better fit for your audience? I would enjoy hearing about it.

Strategy 40

Strategy Communications Real Estate Insurance 40