Crisis Management, Energy and Reputation

The Importance of Social Media in Crisis Management

Prohibition

JANUARY 17, 2022

Social media is an increasingly important element in a successful crisis management approach. With the recent increase in the use of social media in crisis situations, organisations across all sectors need to understand the benefits of incorporating it into their crisis plan. What is Crisis Management?

Crisis Management

Crisis Management Social Media Crisis Media

Why Back To Business As Usual Is The Biggest Crisis Management Mistake Of All

Melissa Agnes

SEPTEMBER 25, 2014

For an organization which overcomes the initial shock of a breaking crisis, successfully wrestles control over it and ultimately puts the reputational fires out, it’s natural to want to return to business as usual as soon as the crisis seems to have passed. Post-crisis review. By Jonathan Hemus. Natural but foolhardy.

Crisis Management

Crisis Management Crisis Airlines Energy

Crisis Management 101: Shark Week Case Study, Pt. 1

Shift Communications

JULY 19, 2017

Anyone Could Need Crisis Management (…and at Anytime). is suffering a crisis. As our VP of Marketing Tech previously summarized : In a crisis management situation, something has gone wrong and your brand is on fire. There’s the tide of public opinion – the heat, the energy. This morning, G.W.

Case Study

Case Study Crisis Management Crisis Study

LISTEN UP! How Listening Reveals and Strengthens Reputation

Reputation Us

MARCH 4, 2019

Listening (not talking) to staff, recruits, customers and public leads businesses to problem identification and problem solving—while enhancing reputation. Listening is a full-contact sport that requires a great deal of energy—you have to hear, see, comprehend and focus. LISTENING REVEALS YOUR REPUTAION.

Reputation

Reputation Employee Case Study Survey

LISTEN UP! How Listening Reveals Reputation

Reputation Us

MARCH 4, 2019

Listening (not talking) to staff, recruits, customers and public leads businesses to problem identification and problem solving—while enhancing reputation. Listening is a full-contact sport that requires a great deal of energy—you have to hear, see, comprehend and focus. LISTENING REVEALS YOUR REPUTAION.

Reputation

Reputation Employee Case Study Survey

5 “Founding Fathers” Of PR

ImPRessions - Crenshaw Communications

JUNE 12, 2018

But his reputation was mixed; despite his innovative practice of transparency, Lee, like Herb Schmertz 60 years later, was hailed as an innovator but also criticized for working with the “robber baron” corporations of the time.

Corporate

Corporate Mobile Energy Public Affairs

Newborn Abducted from Hospital and Social Media Saves the Day

Melissa Agnes

JUNE 4, 2014

So what can hospitals do to protect their patients and their own reputation from this and similar crises? What types of incidents put your patients in harms way and threaten your reputation? What types of negative situations could occur that your organization is responsible for managing and communicating throughout?

Social Media

Social Media Healthcare Case Study Crisis Communications

The Role of The Social CEO in Your Crisis Communications

Melissa Agnes

AUGUST 12, 2014

In today’s “trust economy”, your company’s reputation is your most valuable asset. It takes time and energy to build a community of trust. It’s not something you can buy or demand, but something that needs to be earned over time – and focusing on building trust as a crisis preparedness strategy is important.

Crisis Communications

Crisis Communications Crisis Communications Energy

California Oil Spill: Plains All American Pipeline’s Lack of Crisis Response

Melissa Agnes

MAY 20, 2015

and I have to say that I’m pretty astonished at their lack of crisis communications since the oil spill occurred. Communication is key for successful crisis management. We’re in the 21st century and 21st century stakeholders demand regular communications throughout a crisis. Share price drop.

Crisis

Crisis Crisis Communications Crisis Management Twitter

3 Must-Do’s (Right Now) to Make 2015 Crisis-Free

Melissa Agnes

JANUARY 5, 2015

In fact, as we saw with the Sony crisis in December, these risks and threats are only bound to grow – as are today’s crisis management challenges. So why not lead into 2015 on a crisis-intelligent note? 3 absolute must-do’s to help make your 2015 crisis-free. Your next steps.

Crisis

Crisis Crisis Management Exercises Customer Service

3 Must-Do’s (Right Now) to Make 2015 Crisis-Free

Melissa Agnes

JANUARY 5, 2015

In fact, as we saw with the Sony crisis in December, these risks and threats are only bound to grow – as are today’s crisis management challenges. So why not lead into 2015 on a crisis-intelligent note? 3 absolute must-do’s to help make your 2015 crisis-free. Your next steps.

Crisis

Crisis Exercises Customer Service Training

The meaning of Cecil

Mark My Words

JULY 31, 2015

See Patrick Kidd’s skewering of a recent press release that exploits various Cecil metaphors to sell a story about renewable energy. While we don’t know if he has recruited any other crisis managers you can be sure that the cost to his reputation will be greater than the $50,000 he paid for a shot at Cecil. Like Cecil”.).

Crisis Management

Crisis Management Energy Sports Reputation

PR Lessons From The Bungled Equifax Crisis

ImPRessions - Crenshaw Communications

SEPTEMBER 20, 2017

Public relations people like to talk about anticipating or “getting in front of” a crisis; in fact, for a taste of a real-life crisis simulation, check out this stress-inducing story by The New York Times ‘ Sapna Maheshwari. The situation was unprecedented in its sheer size and the number of people it placed at risk.

Crisis

Crisis Crisis Management Reputation Financial

Behind-The-Scenes Look At How To Deliver a TEDx Talk

Melissa Agnes

MAY 14, 2015

In November of 2014 I was honored with the invitation to speak at a TEDx event, which was to be hosted by the City of LA’s Emergency Management Department in March 2015. Standing on the reputable TEDx stage, people expect a certain caliber of message to be shared with them. It’s meant to be engaging and motivating.

How To

How To Crisis Management Crisis Exercises

#20: Building the bridge between infrastructure and data-driven media intelligence

NewsWhip

JUNE 23, 2021

In this session, we will hear from the Chief Innovation Officer at Kivvit, Zach Silber, who built an award-winning insights team advising clients spanning the energy, utilities, natural resources, and transportation sectors. ?Zach This is an energy intensive technology. Zach: Yeah. It’s an idea. What’s the health impact?

Data

Data Media Analytics Energy

Maxim Behar for the Indian Valasys Media: PR Pivotal to Effective B2B Communication

Maxim Behar

MARCH 6, 2022

Speed of taking decisions, speed of answering emails, speed of providing concept, speed of realizing changes, speed of communicating with clients, speed of reacting in the crisis management, all are very important. With crisis management, I remember the scenario we had several years ago.

B2B

B2B Communications Media Newspapers

Faces & Markets of PRGN: Tel Aviv, Israel – Home of Dynamic Entrepreneurial Spirit

Bianchi Biz Blog

MARCH 7, 2024

This sector’s growth is complemented by robust capital markets and a surging real estate industry, alongside advancements in renewable energy technologies and the burgeoning natural gas market. Making informed choices about which media outlets to engage with can significantly impact a company’s reputation and success in the market.

Print

Print Marketing Real Estate Automotive

15 Lessons Learned From 17 Years of Crisis Post-Mortems

Katie Paine's Measurement Blog

MARCH 29, 2023

Not so much for any number of companies like Exxon, Duke Energy, Lululemon, Theranos, and dozens more that tried to deny, prevaricate, waffle, or bluster their way out. Ikea was so good at managing the crisis that the negative publicity was kept to a minimum. NASA’s heritage and enduring reputation helped it recover.

Crisis

Crisis Pharmaceuticals Social Media Comparison

Public Relations Today

The Importance of Social Media in Crisis Management

Why Back To Business As Usual Is The Biggest Crisis Management Mistake Of All

Trending Sources

Crisis Management 101: Shark Week Case Study, Pt. 1

LISTEN UP! How Listening Reveals and Strengthens Reputation

LISTEN UP! How Listening Reveals Reputation

5 “Founding Fathers” Of PR

Newborn Abducted from Hospital and Social Media Saves the Day

The Role of The Social CEO in Your Crisis Communications

California Oil Spill: Plains All American Pipeline’s Lack of Crisis Response

3 Must-Do’s (Right Now) to Make 2015 Crisis-Free

3 Must-Do’s (Right Now) to Make 2015 Crisis-Free

The meaning of Cecil

PR Lessons From The Bungled Equifax Crisis

Behind-The-Scenes Look At How To Deliver a TEDx Talk

#20: Building the bridge between infrastructure and data-driven media intelligence

Maxim Behar for the Indian Valasys Media: PR Pivotal to Effective B2B Communication

Faces & Markets of PRGN: Tel Aviv, Israel – Home of Dynamic Entrepreneurial Spirit

15 Lessons Learned From 17 Years of Crisis Post-Mortems

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