Corporate Customer Service Fashion Social Media 
Burrelles Fresh Ideas
FEBRUARY 13, 2024
Fast forward to today, those very channels have donned a new hat – they’ve become vibrant marketplaces, offering the joy of online shopping with a social flavor. Being on social media is the online pastime that everyone loves. billion people were using social media globally. In 2023, more than 4.89
Communications Conversations
MARCH 29, 2019
Last week, I shared my news that I’ll be teaching social media at the University of St. Now, she’s crushing it at Best Buy in social media marketing. So, I asked a few key local leaders for up-and-coming social media or communications superstars they admire. And, they have been for a while now.
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Sword and the Script
MARCH 2, 2021
Brandwatch provides “social listening” which is industry jargon for old-fashioned social media monitoring. In the last several years, Cision has purchased at least four other companies with social media monitoring capabilities. Catch up time in AI. Articles, blog posts and content picks.
ImPRessions - Crenshaw Communications
MAY 15, 2018
Despite the fact that it wasn’t the first Autopilot-related fatality, neither Tesla nor its famously outspoken CEO Musk made any comment on social media about the incident. Starbucks routinely engages with its customers on Twitter and other social platforms, responding to many questions and customer service issues.
Melissa Agnes
JANUARY 18, 2017
One important aspect of your organization’s successful crisis management, is being able to reach out to, and communicate with, all impacted and relevant stakeholders, in a timely and efficient fashion. Typically, each department owns the relationships with one or more of the organization’s stakeholder groups.
Waxing UnLyrical
SEPTEMBER 28, 2010
Waxing UnLyrical personal, possibly poetic, musings on public relations, media, communication, and everything in between About Shonali Powwowing With Pepco on Social Media September 28th, 2010 Tweet I haven’t been the biggest fan of my local energy company, Pepco, recently. Completely. Here’s the interview.
Sword and the Script
MAY 14, 2016
That day, I became a lead and one that converted the old fashioned way: retail foot traffic. Between three and five corporate departments weigh in on B2B purchases, on average, according to recent research from LinkedIn.” . Report: Ignore Customers on Social at Your Own Peril. Content, Local Search and Leads.
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