Community Crisis Customer Service Local 
Onclusive
NOVEMBER 8, 2023
Crisis Communications There were some serious PR blunders in 2020. If those PR boo-boos didn’t show us the importance of having a crisis communications plan in place, we’re not sure what will. As a result, we’re seeing PR professionals take a much more proactive role in establishing positive community relations.
Cision
AUGUST 30, 2016
A few years ago, many of us would not have envisioned a world where Twitter, Facebook Live and large-scale community gatherings would have such an impact on the way crises develop. Yet, this is our world today and our “new normal” as communicators and crisis management teams. in your local areas. Update the contact list.
Prohibition
JANUARY 17, 2022
Social media is an increasingly important element in a successful crisis management approach. With the recent increase in the use of social media in crisis situations, organisations across all sectors need to understand the benefits of incorporating it into their crisis plan. What is Crisis Management?
Reputation Us
SEPTEMBER 7, 2016
The Credit Union Times interviewed CU crisis experts, including LT Public Relations ‘s Casey Boggs, for the August 31st cover story (below), “Credit Union Crisis Planning Essential.” Credit Union Crisis Planning Essential. Trying to communicate a crisis without a plan is like trying to float a boat with holes.
Cision
APRIL 28, 2015
The story became one of helping employees and reinstating an employer known for taking care of his workers and customers. The locals loved the story. A community uniting around a labor strike? Customers and employees whistled on their way back to the store aisles and work. The media loved it. What a story! The end result?
Burrelles Fresh Ideas
MAY 23, 2023
Increased use of artificial intelligence in travel: AI is already being used in various aspects of travel, from chatbots for customer service to personalized recommendations for accommodations and activities. I took advantage of this while planning a family trip to the Bahamas last year.
Stephen Waddington
DECEMBER 30, 2019
Public service media is failing the public Thank you My thanks to the following communities and individuals. The project has brought me into contact with a new community of more than 50 thinkers and doers. The #FuturePRoof community goes from strength-to-strength. She always improves my work. Progress is slow.
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