Agility PR Solutions

AUGUST 6, 2020

They’ve had to learn how to handle internal dialogue during a pandemic, and adapt to how COVID-19 has changed the way we communicate. The post When and how to fire a client humanely: The ultimate in crisis communications appeared first on Agility PR Solutions.

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Prowly

OCTOBER 4, 2017

If you’re thinking about putting together a crisis communications plan for your business, where do you start? Here are the basics to consider: The post What Belongs in a Crisis Communications Plan? appeared first on Prowly Magazine.

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Ronn Torossian

JULY 2, 2018

Of course, as valuable as social media can be in the right circumstances, it also adds a certain level of uncertainty to a crisis communication strategy. The good news is that brands who learn how to use social media to their advantage can actually transform the channel … READ MORE ».

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Axia PR

OCTOBER 24, 2023

In this episode, Tom Ciuba joins On Top of PR host Jason Mudd to discuss crisis management and how to build a crisis communications plan. Tune in to learn more!

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Stuart Bruce

JANUARY 31, 2021

My first brush with crisis communications was in my first public relations job.

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Melissa Agnes

FEBRUARY 16, 2016

Crisis communication is one of the most important aspects of your crisis management. In fact, whom you communicate with in a crisis, along with when and how you communicate with them, can mean the difference between successful crisis management and crisis management failure.

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Presspage

MARCH 2, 2021

Crisis communication has been on our mind a lot recently – we’ve even published a guide for PR teams and a few more resources like holding statement templates – but in this post, we really want to dig into the practical details and approach it from our own platform. Explore our crisis features or get in touch.

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Presspage

MARCH 2, 2021

Crisis communication has been in our mind a lot recently – we’ve even published a guide for PR teams and a few more resources like holding statement templates – but in this post, we really want to dig into the practical details and approach it from our own platform. Explore our crisis features or get in touch.

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Axia PR

APRIL 29, 2021

The coronavirus forced all businesses to take a second look at their crisis communications plans. Thus, here are five essential pointers on how businesses should use emails for effective crisis communications , whether the crisis is internal or external. These hints are worth their weight in gold.

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Melissa Agnes

OCTOBER 20, 2014

That said, it’s the first time that I’ve seen WhatsApp – which is the most commonly used “chat app” in Africa, the middle east and beyond – used as a means for crisis communication and it’s BBC that has taken the initiative. Listen: TCIP #020 – Managing The Ebola Crisis With Bill Boyd.

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Melissa Agnes

AUGUST 7, 2014

I had a chance to be on Melissa’s podcast a few weeks ago to talk about some of the trends and challenges professors who are teaching crisis communications are facing today. Teaching a crisis class is not only an exciting opportunity for any professor to have (especially this one), it can be daunting to some as well.

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Melissa Agnes

AUGUST 6, 2014

” When I talk, train and write about crisis communications, I always say that your audiences want (and expect) to communicate with the people behind the brand, not with your logo. Cut jargon out of your crisis communication vocabulary. Crisis Communications Food for Thought'

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Prohibition

JANUARY 24, 2022

Having a crisis communication plan in place ahead of time reduces confusion, ensures an effective communication flow, and improves messaging timeliness during or after a crisis. The basics of good crisis communications are the same for every company. What causes a crisis to go viral?

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Melissa Agnes

SEPTEMBER 29, 2017

It has taken Equifax several attempts (and CEO’s) to get their crisis communications right, following the massive data breach that has impacted more than 143 million people. He wrote: Why can’t organizations seem to get their crisis communications right the first time? He’s right.

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ImPRessions - Crenshaw Communications

SEPTEMBER 20, 2023

Thought leadership and brand positioning For PR and communications specialists, Threads offers a unique platform to establish thought leadership and enhance brand positioning. Thus, PR professionals should be on the lookout for new tools for rapid-response communications.

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Prowly

AUGUST 29, 2017

The post Why You Need to Have a Crisis Communications Plan in Place appeared first on Prowly Magazine. With major brands from Pepsi to United finding themselves in hot water, the crises this year have shined a spotlight on why planning ahead for one of these scenarios is so important.

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Cision

AUGUST 28, 2015

Crisis communication pros use the term “vulnerability audit.” Are you ready for a crisis? Click here to get Cision’s free crisis communication tip sheet! Determine communication channels. You should always be where the crisis is taking place. Here are six ideas: 1. Identify vulnerabilities.

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Agility PR Solutions

JULY 15, 2020

COVID-19 upended business (and life) like nothing has before, and now that we’re kind of getting used to the ever-evolving “new normal,” brands and businesses are learning a thing or two about how to manage their business and staff remotely, and how to help employees create some semblance of work/life balance.

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Reputation Antistress by Sergii Bidenko

APRIL 21, 2023

However, skilled communicators have their protocol when dealing with a crisis, akin to the actions of algorithms for catastrophe doctors. Monitoring summaries will provide operational information and paint a picture of the type of communication in social media, chat rooms, and comments on news sites.

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5W PR

JULY 1, 2019

Crisis communication is an aspect of doing business that many find uncomfortable, but it’s something that must have a defined protocol in order to effectively employ it. Find a way to put crisis communications into practice before an actual problem occurs.

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Melissa Agnes

JULY 20, 2014

Sara is one of those fabulous attorneys who fully “gets” the realities of crisis communication today, which is why I absolutely wanted to sit down with her and discuss how professionals can overcome the legal challenges of crisis communication. The legal risks involved with deleting published content.

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Melissa Agnes

FEBRUARY 10, 2015

How to minimize the risk of a data breach crisis. If so, how secure is this database? Does your organization communicate confidential information and trade secrets via email? If so, how secure it your email service provider and are your employees required to change their passwords regularly?

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Melissa Agnes

JULY 6, 2014

She’s an engaging professor at the University of Louisville, in Kentucky, who teaches and researches on subjects like social media for PR and crisis communication – and she’s about to take this semester’s crisis communications grad class to a whole new level. How, you might ask?

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Cision

AUGUST 25, 2016

Without a crisis communications plan in place, no one will know what to do when problems arise during your event,” says Cision Content Strategist James Rubec, one of the speakers during next week’s Managing Communication Challenges webinar. “No But none of these actually count as a crisis unto itself,” explains James.

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Melissa Agnes

FEBRUARY 3, 2015

Can any organization be a crisis communication pro? Being crisis-ready, crisis-intelligent, isn’t a mysterious quality that only a few people or organizations possess. So what would it take for your organization, your team, to be considered a crisis communication pro? Absolutely, why not?

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Cision

JUNE 8, 2015

The airline continued to communicate via social media throughout the ordeal and was universally lauded for its social media response to this crisis. Social media adds an overwhelming complexity to crisis communication. What I want to do in this post is to examine how to best use social media for crisis communication.

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Onclusive

APRIL 22, 2021

The best way to prepare for a crisis is to invest in a crisis communications response and management program. In a time of crisis, communicators need to act decisively and quickly with transparent responses. However, with structure, you can put together an effective crisis communications plan.

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Onclusive

APRIL 29, 2021

Before, during and after a PR crisis, information and communication are key. There are very few crisis situations where less communication is better. It is almost always the case that more communication, and more well-informed communication, is the best strategy. DON’T avoid a crisis.

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Konnect Agency

JUNE 22, 2023

That’s why it’s essential for businesses to have a crisis communications plan in place and a seasoned PR agency partner to can help streamline that process and create a dependable strategy. The goal of a crisis PR plan is to minimize the impact of a crisis on a business’s reputation, operations, and finances.

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Melissa Agnes

JULY 27, 2014

In this episode, Melissa Agnes and Greg Power, President of Weber Shandwick Canada, discuss the power of story telling in crisis communications. The reality is that a powerful story told by your organization can save you from an otherwise irreparable crisis. Enjoy the listen! Running time: 53:50. Or on Facebook.

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Melissa Agnes

JUNE 22, 2014

Welcome to episode #003 of The Crisis Intelligence Podcast with Melissa Agnes and Jim Spicuzza. Mobile technology can do wonders for today’s crisis communication. Within this podcast, Jim Spicuzza, CEO of CrisisGo, and I discuss the power of mobile technology in your crisis communications. Running time: 49:30.

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Cision

JUNE 26, 2015

Without a crisis communication plan in place to stop threats from escalating to crises, brands often fail to save their reputations from becoming tarnished. Want to learn how to crush a crisis before it begins? Peter advises implementing these eight steps into your crisis communication plan: 1. Identify Influencers.

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Wadds Inc.

OCTOBER 12, 2023

Rethinking crisis communication advice when stakeholders experience moral outrage Reference W. Moral outrage changes how stakeholders perceive and react to crises. Existing crisis communication advice may not apply well to moral outrage-inducing crises. Timothy Coombs & Elina R.

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Cision

JULY 13, 2015

They can be relied upon to carry out their duties, which leads to the first point about crisis communication planning: 1. Identify communication crisis responders. More to the point: know who they are, what function they serve, and how to get in touch with them when Instagram blows up at two o’clock in the morning.

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Shift Communications

JANUARY 22, 2018

In previous posts, we’ve shared the basic crisis triangle : Respond with knowledge, speed, and ownership. To develop a more effective crisis communications strategy, we need to understand trust. Failure of experience , not knowing how to overcome challenges based on past experience. How to Fix a PR Crisis.

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Prowly

SEPTEMBER 18, 2023

Crisis communication can make or break a brand’s reputation, whether it’s a product recall, a data breach, a natural disaster, or a public relations nightmare. What is a crisis press release? This is where the power of a strong press release comes into play.

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Newsfile

OCTOBER 24, 2023

Avoiding PR communication mistakes in this important market is paramount for PR pros. This means that avoiding PR communication mistakes is probably high on your list of priorities. This means that avoiding PR communication mistakes is probably high on your list of priorities. in the coming years.

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