Agency Customer Service Employee SEO 
Rock the Status Quo
SEPTEMBER 3, 2014
The more I work with digital agencies, the more I’m noticing a few trends in common across all of them. While they want to be a full service digital agency, they tend to excel at one thing, not everything. Some are repackaging services under new labels and jargon, but what they deliver hasn’t changed.
Rock the Status Quo
JANUARY 22, 2015
And isn’t it interesting that it’s a PR agency doing the belittling, when the value of media drives their business? Of course Edelman is viewed as a leading PR agency in the US – the world, even – but it interested me because the Trust Barometer drives stories such as “News Media No Longer Trusted!
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ImPRessions - Crenshaw Communications
JULY 6, 2016
A PR agency employee starting in the business today will be creating programs, telling stories, and reporting to clients in ways very different from just a few years ago, in part due to the rise of digital technology and the blurring of lines between paid, earned, and owned media. PR today is about SEO. billion, up from $13.5
Solo PR Pro
OCTOBER 16, 2018
How will this affect client content strategy, events, customer service, SEO , and more? We'll be relied upon to help guide the flow of the text being used and when the chatbots should pass the conversation over to human employees.”. The State of the Industry. How best to navigate this evolving landscape?
Waxing UnLyrical
MAY 2, 2013
Having built my first web site ( DVD Verdict ) in April 1999 and managed one of the larger SEO teams in the country from 2006 to 2009, it’s safe to say I’ve seen many changes in web marketing over time. While that phrase is in decline, SEO still is about 40X as used as either of those two phrases. Guest post by Sean McGinnis.
Sword and the Script
MARCH 2, 2021
Muck Rack is a comprehensive all-in-one tool – and it puts customer service front and center. based Signal AI says it’s adding “news content from Acquire Media, a Moody’s Analytics company, into its platform” to “broaden access to B2B subscription news outlets” it monitors for customers. Check out our services.].
Sword and the Script
DECEMBER 20, 2022
There are so many thoughtful contributions – from people working on both the in-house and agency sides. Rather, AI will be used to create a lot of filler and SEO bait. Employee communication will continue to be a major focus for many CCOs. Data-driven strategy will increase in importance for employee communications.
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