2010, Customer Service and International

Would you Run Your Internal Data Through this Media Monitoring AI? PR Tech Sum: Talkwalker, TVEyes, Meltwater, SocialChorus, Cision, Signal AI and Burrelles

Sword and the Script

NOVEMBER 5, 2019

This month was no exception, and perhaps because many of the launches were timed with annual PRSA International Conference which wrapped up recently. The feature enables “enterprises to analyze customer conversations from owned data sources” and let the Talkwalker AI engine analyze it. What sort of data? Why would you do this?

Internal

Internal International Data Media

Want Social Media Evangelizers? Be Social

Waxing UnLyrical

SEPTEMBER 7, 2010

Be Social September 7th, 2010 Tweet Today BNET published my second post, focusing on how companies can use social media to turn customers into evangelizers. Who’s in customer service? I’m not a customer service “professional.&# Social media is a great way to start doing this.

Social Media

Social Media Customer Service Media Tourism

An “Interview” with ChatGPT: What is Public Relations? How Has PR Changed? Will Artificial Intelligence Replace Comms Pros?

Sword and the Script

JANUARY 3, 2023

Internal communications: PR practitioners may also be responsible for communicating with employees and stakeholders within an organization. This is very old – like circa 2010 old. Perhaps repositioning or rebranding strategies that are recognized by ChatGPT will be a future service in the public relations profession.

Interviews

Interviews Publicity Technology Social Media

Bringing Open Community To Public Relations

Waxing UnLyrical

NOVEMBER 22, 2010

But the bottom line is, it’s VERY important for anyone in PR, whether internally or externally, to understand the messy dynamics of the Open Community around organizations. At the same time, internally, we can start thinking about what social media might help us achieve in terms of individual departmental goals (e.g. Lindy : Exactly.

Community

Community Publicity Web Social Media

The Old “New Media” and Marketing Tools with Novel Twists [UML]

Sword and the Script

FEBRUARY 11, 2017

I have used Livefyre as the commenting platform on this blog for a long time – and have been very impressed with the company’s community and customer service. If not, give our services a try. If you enjoyed this post, you might also like: Brands Be the Content Customers Want…Not Next to It [UML]. Talk to Us!

Tools

Tools Pinterest Marketing Media

Want to Identify Online Influencers? Try Traackr

Waxing UnLyrical

JUNE 7, 2011

when PRSA’s 2010 International Conference was held in DC last October. You can change your keywords as you need to , but I would suggest you spend a lot of time in putting together your initial list (their customer service is terrific and will help you review them). I first came across the folks at Traackr.

System

System Twitter Facebook Examples

3 Ways to Turn Weak Market Share into an Asset

Cision

DECEMBER 27, 2017

In 2010, Professor Neeru Paharia was the lead author on a paper titled “The Underdog Effect: The Marketing of Disadvantage and Determination through Brand Biography” and published in the Journal Of Consumer Research. Some products, industries, and especially customer service approaches are highly susceptible to diseconomies of scale.

Marketing

Marketing Skype Customer Service Brand

How to Appeal to Traveling Families With Diverse Needs

Cision

OCTOBER 1, 2015

but it has morphed from simply loading the kids in the back of a station wagon in the 1950s and 1960s to boarding flights to international destinations today. Moreover, citing 2010 U.S. The family vacation has a long tradition in the U.S. Marketers must keep in mind that the very definition of family has markedly changed.

Travel

Travel Hotels How To Airlines

How to Build Brand Awareness & Thought Leadership

Contently - Strategy

NOVEMBER 14, 2018

In 2010, Michael Dubin used to work at Time Inc., Every purchase, TV commercial, customer service call, and tweet contributes to the relationship, whether good or bad. doing improv comedy on the side. By 2017, he’d built a billion-dollar brand. How Dubin pulled it off is the stuff of marketing legend. A model for success.

Leadership

Leadership Brand Branding How To

7 Data Visualization Tools That Anyone Can Use

Cision

NOVEMBER 2, 2015

As an example in each instance, I used 2010 fire incident data from Cincinnati for the data in my charts (about 12,000 rows of data). My Heat Map allows you to create a heat map visualization , offers a really great step-by-step guide and customer service and it’s the best looking of any of the heat map tools I looked at.

Data

Data Tools Google Examples

5 Data Visualization Tools That Anyone Can Use

Cision

NOVEMBER 2, 2015

As an example in each instance, I used 2010 fire incident data from Cincinnati for the data in my charts (about 12,000 rows of data). My Heat Map allows you to create a heat map visualization , offers a really great step-by-step guide and customer service and it’s the best looking of any of the heat map tools I looked at.

Data

Data Tools Google Examples

How A Fake Taxidermist Is Keeping AT&T On Its Toes

Waxing UnLyrical

SEPTEMBER 27, 2010

Waxing UnLyrical personal, possibly poetic, musings on public relations, media, communication, and everything in between About Shonali How A Fake Taxidermist Is Keeping AT&T On Its Toes September 27th, 2010 Tweet Remember how @BPGlobalPR , the fake BP “PR&# Twitterfeed took off? Meet @ATT_Fake_PR (formerly @ATT_Wireless_PR).

Wireless

Wireless Twitter Writing Measurement

WOM: What's Really Behind The Buzz

Waxing UnLyrical

NOVEMBER 24, 2010

Waxing UnLyrical personal, possibly poetic, musings on public relations, media, communication, and everything in between About Shonali WOM: What’s Really Behind The Buzz November 24th, 2010 Tweet Guest post by Bryce Keane What’s the buzz? How and where can your consumer touch your brand? Reply Rate Up div.livefyre-comment).removeClass(livefyre-hidden)"

Travel

Travel Case Study Creativity Advertising

The Top PR Threats To Your Company’s Reputation

ImPRessions - Crenshaw Communications

FEBRUARY 21, 2017

Such was the case in 200 when the Deepwater Horizon, under contract to BP, exploded in the Gulf of Mexico in 2010. As public relations and customer relations increasingly overlap , the goals of each should be aligned, and employees empowered to take quick action in case of a problem. coli contamination of 2015.

Reputation

Reputation Viral Employee Customer Service

Public Relations Today

Would you Run Your Internal Data Through this Media Monitoring AI? PR Tech Sum: Talkwalker, TVEyes, Meltwater, SocialChorus, Cision, Signal AI and Burrelles

Want Social Media Evangelizers? Be Social

Trending Sources

An “Interview” with ChatGPT: What is Public Relations? How Has PR Changed? Will Artificial Intelligence Replace Comms Pros?

Bringing Open Community To Public Relations

The Old “New Media” and Marketing Tools with Novel Twists [UML]

Want to Identify Online Influencers? Try Traackr

3 Ways to Turn Weak Market Share into an Asset

How to Appeal to Traveling Families With Diverse Needs

How to Build Brand Awareness & Thought Leadership

7 Data Visualization Tools That Anyone Can Use

5 Data Visualization Tools That Anyone Can Use

How A Fake Taxidermist Is Keeping AT&T On Its Toes

WOM: What's Really Behind The Buzz

The Top PR Threats To Your Company’s Reputation

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