Customer Service, Internal, Measurement and Reference

The 22 Responsibilities of PR and What They Entail

Onclusive

NOVEMBER 8, 2023

Our job descriptions tell us what we’ll be responsible for in a given public relations or communications role, but we rarely reference the J.D. Internal Communications Internal communications are crucial in determining how things are accomplished in any organization. What do the responsibilities of PR really entail, though?

Training

Training Media Training Reputation Crisis Communications

The 21 Responsibilities of PR and What They Entail

Onclusive

AUGUST 9, 2021

Our job descriptions tell us what we’ll be responsible for in a given public relations or communications role, but we rarely reference the J.D. Internal Communications. The truth is that internal communications are really important to how things get done in any organization. Media Measurement. later as our roles evolve.

Training

Training Media Training Reputation Crisis Communications

The Top 10 PR Measurement Atrocities and how to Avoid them

Katie Paine's Measurement Blog

MARCH 9, 2023

Making up Metrics I was recently on a conference call with a respected nternational measurement organization and a new member of the group was explaining how she’d been pressured by her CEO to put a dollar value on her efforts. “So There should be a special place in measurement hell for people who make up bad metrics.

Measurement

Measurement How To System Comparison

The 20 Responsibilities of PR and What They Entail

Onclusive

AUGUST 22, 2017

Our job descriptions tells us what we’ll be responsible for in a given public relations or communications role, but we rarely reference the J.D. Internal Communications. Internal communications, which also falls under corporate communications, is more nuanced than simply casting out an email. Iterative PR Measurement.

Media Training

Media Training Crisis Communications Conference Training

Social Media Accessibility: How Accessibility Helps Engagement

Burrelles Fresh Ideas

MAY 14, 2024

Closed captions are ideal for use in accessibility measures. Making your social media content accessible will allow you to expand to new markets, grow your customer base and boost sales and revenue. Accessibility is fundamental to customer satisfaction and retention. There are two types of captions: open and closed.

Social Media

Social Media Media Video SEO

An “Interview” with ChatGPT: What is Public Relations? How Has PR Changed? Will Artificial Intelligence Replace Comms Pros?

Sword and the Script

JANUARY 3, 2023

Internal communications: PR practitioners may also be responsible for communicating with employees and stakeholders within an organization. How is public relations measured? Public relations (PR) practitioners use a variety of methods to measure the effectiveness of their campaigns. In other words, “it depends.”. Maybe more. .

Interviews

Interviews Publicity Technology Social Media

Would you Run Your Internal Data Through this Media Monitoring AI? PR Tech Sum: Talkwalker, TVEyes, Meltwater, SocialChorus, Cision, Signal AI and Burrelles

Sword and the Script

NOVEMBER 5, 2019

This month was no exception, and perhaps because many of the launches were timed with annual PRSA International Conference which wrapped up recently. The feature enables “enterprises to analyze customer conversations from owned data sources” and let the Talkwalker AI engine analyze it. What sort of data? Why would you do this?

Internal

Internal International Data Media

How to Engineer the Perfect PR Metric

Cision

MAY 6, 2015

Advertising Value Equivalency (AVE) (the measurement equivalent of the self-esteem movement), justifies what you have by what it would have cost if you’d bought it. There are plenty of different software packages that offer unique ways to capture and measure PR data, but there is still an unsatisfying aspect to these.

Engineering

Engineering How To Measurement Analytics

How to Leverage Topic Pillars to Build a Targeted Content Framework

Contently - Strategy

NOVEMBER 29, 2023

Topic pillars, often referred to as content pillars or pillar content, are fundamental themes or topics you build your content strategy around. This not only enhances the user experience by providing additional resources for deeper exploration but also boosts SEO by creating a tightly-knit topical relevance and internal linking structure.

How To

How To SEO Content Marketing Engineering

Harnessing the Power of Big Data for Public Relations

Waxing UnLyrical

JANUARY 24, 2013

It refers to the ability to collect large sets of complex data that are normally difficult to filter. How can PR professionals harness the power of big data to support customer service, PR and marketing efforts? It is surely becoming part of your daily PR research function. So, what is big data ? He is a graduate of the U.S.

Big Data

Big Data Data Publicity Analytics

What Do You Get When You Cross Media Trends with Customer Support and Investor Relations? PR Tech Sum: Business Wire, Meltwater, Onclusive, Cision, TrendKite

Sword and the Script

JULY 2, 2019

Customers can reach support through a chat channel on its website, within the Meltwater web application, or through the mobile app. To me this just moves the data collection around a little bit on the website, but one place I have seen this work pretty well is the connection to customer service. g) Do Execs Know What PR Is?

Trends

Trends Media Report Technology

What Is Crisis Management And Why Its Important?

Prohibition

JANUARY 7, 2022

The plan should also include internal and external stakeholders. A crisis management team should also take charge of internal communications and stay in touch with key managers on plant floors and at customer service desks so that they can keep the organisation running smoothly during the crisis. Post-crisis analysis.

Crisis Management

Crisis Management Crisis Reputation Financial

10 Crisis Communication Tips Every Business Needs

Prohibition

DECEMBER 17, 2021

Crisis communication refers to the fast-paced process of using the right channels, the right words, and the right timing to handle a crisis, especially when there is a public relations, or a marketing issue. When companies communicate openly, honestly, and clearly, they earn the trust of their customers. What is crisis communication?

Crisis Communications

Crisis Communications Crisis Communications Crisis Management

Relations with customers and prospects

PR Conversations

APRIL 8, 2015

The focus of Hahn’s chapter is on stores as retailers, reflecting a narrower focus of ‘customers and prospects’ than we take today. Customer services. Community service. ” This is argued to be a growing trend, proven by reference to customer surveys. Press and radio publicity.

Retail

Retail Radio Advertising Advertising

Relations with customers and prospects

PR Conversations

APRIL 8, 2015

The focus of Hahn’s chapter is on stores as retailers, reflecting a narrower focus of ‘customers and prospects’ than we take today. Customer services. Community service. ” This is argued to be a growing trend, proven by reference to customer surveys. Press and radio publicity.

Retail

Retail Radio Advertising Advertising

25 New Facebook Features Released Last Week

Cision

APRIL 18, 2016

Many of the sessions at F8 emphasized design for the mobile web (differentiating from mobile apps) and emphasized optimization for international users (specifically the minuscule load times of the Instant Articles product). What could be more customer service-y than an unsolicited autoresponse? Instant Replies (Autoresponders).

Facebook

Facebook Mobile Analytics Advertising

WOM: What's Really Behind The Buzz

Waxing UnLyrical

NOVEMBER 24, 2010

But how do they measure and evaluate? The results included 44,461 engagements throughout the target community – with “engagements&# referring to the number of times a piece of content had been engaged with online, such as views for a blog post, retweets, video views, numbers participating and viewing a forum thread, etc.

Travel

Travel Case Study Creativity Advertising

Public Relations Today

The 22 Responsibilities of PR and What They Entail

The 21 Responsibilities of PR and What They Entail

Trending Sources

The Top 10 PR Measurement Atrocities and how to Avoid them

The 20 Responsibilities of PR and What They Entail

Social Media Accessibility: How Accessibility Helps Engagement

An “Interview” with ChatGPT: What is Public Relations? How Has PR Changed? Will Artificial Intelligence Replace Comms Pros?

Would you Run Your Internal Data Through this Media Monitoring AI? PR Tech Sum: Talkwalker, TVEyes, Meltwater, SocialChorus, Cision, Signal AI and Burrelles

How to Engineer the Perfect PR Metric

How to Leverage Topic Pillars to Build a Targeted Content Framework

Harnessing the Power of Big Data for Public Relations

What Do You Get When You Cross Media Trends with Customer Support and Investor Relations? PR Tech Sum: Business Wire, Meltwater, Onclusive, Cision, TrendKite

What Is Crisis Management And Why Its Important?

10 Crisis Communication Tips Every Business Needs

Relations with customers and prospects

Relations with customers and prospects

25 New Facebook Features Released Last Week

WOM: What's Really Behind The Buzz

Stay Connected