Melissa Agnes

AUGUST 25, 2014

As we know, in a crisis it’s very easy to lose your narrative to rumors, speculation and to have your social media channels hijacked. When this happens, you need to focus on the right messaging and work hard to correct the rumors, educate the public and regain control of the story. Case Studies Crisis Communications'

Crisis Communications 243

Crisis Communications Facebook Crisis Communications 243

5W PR

OCTOBER 14, 2024

Public relations (PR) offers a strategic method for enhancing brand visibility, establishing credibility, and driving business growth. Generating media coverage in industry publications, trade journals, and general news outlets allows companies to reach a broader audience and position themselves as thought leaders.

B2B 78

B2B Company Publicity Marketing 78

Prohibition

JANUARY 24, 2022

Having a crisis communication plan in place ahead of time reduces confusion, ensures an effective communication flow, and improves messaging timeliness during or after a crisis. The basics of good crisis communications are the same for every company. For a free consultation, please call 0113 430 4160 now.

Crisis Communications 62

Crisis Communications Crisis Agency Communications 62

Wadds Inc.

SEPTEMBER 19, 2023

The public relations profession will continue to need human skills such as emotional intelligence, ethical reasoning and strategic judgement that technology cannot replicate. The public relations profession is slowly adopting artificial intelligence (AI) tools which have the potential to work smarter and more effectively.

Publicity 126

Publicity Ethics Government Policies 126

Cision

JUNE 8, 2015

The airline continued to communicate via social media throughout the ordeal and was universally lauded for its social media response to this crisis. Social media adds an overwhelming complexity to crisis communication. What I want to do in this post is to examine how to best use social media for crisis communication.

Crisis Communications 120

Crisis Communications Social Media Crisis Communications 120

5W PR

AUGUST 12, 2024

The Downside of Public Finger-Pointing Rather than adopting a ‘we’re all in this together’ approach, Delta has inexplicably come out attacking, in a head scratching move for reputational experts, CrowdStrike and Microsoft very publicly. Public threats of lawsuits by corporations don’t achieve really any reputational benefits.

Airlines 60

Airlines Case Study Reputation Study 60

Shift Communications

APRIL 11, 2018

Crisis communications is the opposite of traditional public relations and involves putting out a “ fire ” of some sort. There is often a tide of public and media opinion that follows. In most cases when a company is faced with a crisis they often mess up the initial response. Kevin Mejia, Account Executive.

Crisis Communications 95

Crisis Communications Facebook Crisis Communications 95

Doctor Spin

FEBRUARY 22, 2024

What are some typical public relations objectives? PR professionals craft compelling narratives and critical messages that resonate with stakeholders , influencers , and publics , and they disseminate these through various channels, including traditional media, social media , and direct communications.

Publicity 52

Publicity Public Affairs Journalism Corporate 52

Deirdre Breakenridge

SEPTEMBER 26, 2016

Marlene Neill , assistant professor, Baylor University, and Nicole Lee , assistant professor, North Carolina State University conducted a research study on this important topic. Their study, “ Roles in Social Media: How the Practice of Public Relations is Evolving ” was published by PR Journal in Summer / Fall 2016. ” A.

Publicity 150

Publicity Policies Social Media Study 150

PRSay

MAY 15, 2024

For more articles on crisis management, please check out the May 2024 issue of Strategies & Tactics. The “Stealing Thunder Theory” of crisis communications has been a critical tool for PR counselors for decades. What does this mean for crisis communications?

Crisis 138

Crisis Crisis Management Crisis Communications Journalism 138

PRSay

JULY 31, 2024

It’s been nearly 10 years since Microsoft Research Canada published its often-cited study on our dwindling attention spans. The study measured the average attention span as dipping down to about eight seconds from 12 seconds before the digital and mobile revolutions, a reduction of about one-third.)

Reputation 163

Reputation Facebook Social Media Study 163

PRSay

MAY 15, 2019

Just about everything but public relations as we’ve practiced it. Some of the familiar topics are there — branding, corporate social responsibility, crisis communications — but not necessarily in a form many of us would recognize as aspects of the profession we’ve come to know. So what’s on the minds of tomorrow’s professionals?

Publicity 146

Publicity Privacy Crisis Communications Ethics 146

5W PR

JULY 20, 2020

Ivy Lee is another person whose name is often mentioned as one of the founders of modern public relations and the originator of modern crisis communications. Lee persuaded the Pennsylvania Train Company to inform the public of the accident before others began hearing about it in what was said to be the first press release ever.

Publicity 103

Publicity Training Crisis Communications Reputation 103

Sword and the Script

APRIL 23, 2019

But a new survey out of the Center for Public Relations at USC Annenberg shows that isn’t happening among some PR pros and corporate communicators. The annual survey polled 210 CEOs, 1,583 PR professionals and 378 students with an eclectic mix of questions to develop the 2019 Global Communications Report.

Technology 126

Technology Study Communications Survey 126

PRSay

OCTOBER 4, 2017

The Accreditation in Public Relations (APR) is one of the highest distinctions a PR professional can earn today. My path to becoming an APR started when I was a senior studying public relations at Florida State University.

Public Affairs 120

Public Affairs Publicity Study Crisis Communications 120

ImPRessions - Crenshaw Communications

SEPTEMBER 20, 2023

Threads initially captured public attention with a rapid growth surge and the promise of being a less divisive alternative to Twitter. Rapid response According to a recent Capterra study , more than three in four business leaders who have activated crisis communications plans in the past say they’d increase the tools used for communication.

B2B 170

B2B How To Instagram Reddit 170

Onclusive

NOVEMBER 8, 2023

Whether you’re a new PR assistant or the Director of Communications, the core of your job revolves around using news and content to put forth your brand’s desired messaging. Our job descriptions tell us what we’ll be responsible for in a given public relations or communications role, but we rarely reference the J.D.

Training 195

Training Media Training Crisis Communications Reputation 195

Stuart Bruce

OCTOBER 4, 2022

The PRCA (Public Relations and Communications Association), the world’s largest PR professional body, has published a new study highlighting the important role public relations and … © Stuart Bruce - Perception of PR value soars amongst business leaders was first published on Stuart Bruce's Stuart Bruce PR Futurist - Stuart Bruce on the future (..)

Crisis Communications 88

Crisis Communications Crisis Corporate Study 88

Onclusive

AUGUST 9, 2021

Whether you’re a new PR assistant or the Director of Communications, the core of your job revolves around using news and content to put forth your brand’s desired messaging. Our job descriptions tell us what we’ll be responsible for in a given public relations or communications role, but we rarely reference the J.D.

Training 370

Training Media Training Crisis Communications Reputation 370

Ishmael's Corner

APRIL 10, 2017

The Art Of Storytelling In Business Communications And Public Relations. Techniques For Effective Business Communications. The post Reverse-engineering the Crisis Communications During the San Jose Flood appeared first on Ishmael's Corner ~ Storytelling Techniques For Business Communications.

Crisis Communications 60

Crisis Communications Engineering Crisis Communications 60

The Hoyt Organization

SEPTEMBER 16, 2024

Improving healthcare services is not just about addressing immediate medical concerns; it’s about enhancing quality of life and protecting our communities. Healthcare public relations plays a crucial role in ensuring that information is communicated clearly, accurately, and compassionately.

Healthcare 88

Healthcare Industry Crisis Crisis Communications 88

Melissa Agnes

JUNE 6, 2015

When the company Monika Lancucki worked for went into receivership, they knew they were in for a crisis management challenge. In this episode of The Crisis Intelligence Podcast, Monika shares her story of how her and her team managed this crisis in real-time. For the SlideShare presentation discussed in this podcast, click here.

Case Study 140

Case Study Crisis Management Crisis Study 140

Prohibition

JUNE 28, 2023

Whether it’s a food contamination issue, a product recall, or a public relations nightmare, it’s imperative for food and drink companies to have a solid crisis management plan in place. Crisis management in food PR is the art of effectively handling these crises, to protect the reputation and livelihood of the brand.

Crisis Management 62

Crisis Management Crisis Case Study Crisis Communications 62

Shift Communications

JULY 26, 2017

The media and the public already have an established narrative around sharks and Shark Week is only feeding into it. There’s a crisis communications mantra: tell it all, tell it early and tell it yourself. Luckily, with a pre-approved crisis communications plan already in place, G.W. Shark and his vegan donuts.

Case Study 101

Case Study Crisis Study Crisis Communications 101

5W PR

SEPTEMBER 6, 2024

While technical expertise remains paramount, effectively communicating an organization’s safety contributions to the public must be balanced. This is where cybersecurity public relations plays a pivotal role. A robust PR strategy can manage public perception during a crisis and prevent reputational damage.

Communications 78

Communications Measurement Reputation Employee 78

Stuart Bruce

APRIL 13, 2022

Respect for chartered PR professionals has increased and provides a competitive career edge A new study from the Chartered Institute of Public Relations (CIPR) and … © Stuart Bruce - Chartered PR status still isn’t respected as much as in other professions was first published on Stuart Bruce's Stuart Bruce PR Futurist - Stuart Bruce on (..)

Crisis Communications 78

Crisis Communications Crisis Corporate Study 78

5W PR

SEPTEMBER 13, 2019

You reply, “I practice public relations.” Public relations means different things to different people, including the word “practice.”. The first is for your company and the second to its key publics. The intended result is a public that respects and trusts the organization. How do they prefer to be communicated with?

Publicity 68

Publicity How To Case Study Meeting 68

Onclusive

AUGUST 22, 2017

Our job descriptions tells us what we’ll be responsible for in a given public relations or communications role, but we rarely reference the J.D. Far from just managing a digital Rolodex, landing earned media in publications that resonate with target audiences is only one small part of the earned-media mix. Crisis Communications.

Media Training 397

Media Training Crisis Communications Conference Training 397

PRSay

APRIL 28, 2021

It’s a time to learn about how becoming Accredited in Public Relations can help advance your career. What impressed me was her knowledge and approach to public relations. She had a surgical focus for managing a wide array of client needs, from launching a new brand to strategically navigating a client through crisis communications.

Hotels 207

Hotels Study Crisis Crisis Communications 207

ImPRessions - Crenshaw Communications

NOVEMBER 17, 2023

The PR Daily newsletter provides not just the top headlines of the day, but in-depth insight and strategies for everything from crisis communications to the future of PR. One of its standout features is the ‘Mistakes Spotlight’, which pinpoints common industry errors and guides readers on steering clear of them.

Company 203

Company Case Study Trends Crisis Management 203

5W PR

JUNE 19, 2024

This is where public relations come into play. We help companies craft high-quality, informative content that educates the public and stakeholders about cybersecurity issues. And with thought leadership comes features in top-tier technology publications and interviews on major news networks.

Reputation 78

Reputation Company Case Study Leadership 78

5W PR

AUGUST 25, 2023

Engaging with credible medical professionals and experts, as well as citing reputable studies and sources, can help establish trust and credibility with the audience. Managing crisis communications In any industry, crisis communication is a critical aspect of public relations.

Healthcare 78

Healthcare Crisis Communications Crisis Education 78

Reputation Us

MARCH 20, 2024

Your company’s reputation is not merely a reflection of your public image, but a tangible asset with measurable impact on the most essential aspects of your operations. Academia’s Deep Dives The success of influencer collaborations is closely tied to a company’s reputation, according to numerous studies — many of them academic.

Reputation 78

Reputation Journalism Financial Corporate 78

Shift Communications

JULY 24, 2017

With CrowdTangle, you can create a list of publications and industry social media pages, then export the posts from the crisis timeframe. In additional to what is being said, it’s equally important to assess how people are talking about you and your community. The post Shark Week Case Study: A Lesson in Crisis Management, Pt.

Case Study 94

Case Study Crisis Management Crisis Study 94

5W PR

SEPTEMBER 11, 2019

In a recent article, we cited a study that estimated that public relations would grow about 6% between 2014 and 2024 and that U.S. News & World Report recently ranked public relations specialists #4 for Best Creative and Media Jobs in its 2019 ranking of best jobs. What Will I Study? and abroad. What Will it Cost?

Nonprofit 83

Nonprofit Publicity How To Small Business 83

Wadds Inc.

JUNE 5, 2023

A preventative approach runs through Amanda Coleman’s Everyday Communications Strategies: Manage Common Issues to Prevent a Crisis and Protect Your Brand. Coleman’s pedigree in crisis communications is unrivalled, having been the Head of Corporate Communications for Greater Manchester Police.

Strategy 98

Strategy Communications Crisis Communications Crisis 98

Shift Communications

JULY 19, 2017

As our VP of Marketing Tech previously summarized : In a crisis management situation, something has gone wrong and your brand is on fire. There’s the tide of public opinion – the heat, the energy. The post Crisis Management 101: Shark Week Case Study, Pt. There’s your speed of reaction to it – the catalyst. Emily Mong.

Case Study 118

Case Study Crisis Management Crisis Study 118