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How Big Data Will Modernize Your Crisis Communications Plan

PRSay

For every enterprise, brand or organization, a crisis always looms as a persistent — yet inevitable — threat on the horizon. In today’s digitally-fueled world, the tiny spark of a crisis can erupt into a massive fire overnight, leaving a corporate brand and reputation in a heap of smoldering ashes. Consider the recent crisis that Volkswagen faced. Proactive enterprises have planned ahead by creating comprehensive crisis communications plans.

Sweden’s Communication Response to the Coronavirus Pandemic

Doctor Spin

Yesterday, I held a Covid-19 webinar on crisis communications hosted by data insights company, Whispr Group. After the webinar, I was asked which nations I thought had done a good job communicating with their publics during the coronavirus pandemic.

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Sweden’s response to the coronavirus pandemic

Doctor Spin

Yesterday, I held a Covid-19 webinar on crisis communications hosted by data insights company, Whispr Group. After the webinar, I was asked which nations I thought had done a good job communicating with their publics during the pandemic.

What Does A Community Manager Do? +Bonus: The CM Toolbox

Doctor Spin

I like to think of the community manager as a classical conductor, dedicated to showing the online community (the orchestra) how to get in sync, never through force or coercion, but by using the magical powers of suggestion alone. ‘Community Manager’ has become an increasingly popular job title. But what exactly is the role of a community manager? What does a community manager do? Here goes: Community Management As A PR Specialisation.

What inclusive language looks like for modern speechwriters

PR Daily

It’s also what happens when you successfully build community, or as Michael Franklin puts it, “a sense of belonging.” RELATED: Ragan’s Crisis Leadership Network is your go-to source before, during and post-crisis ].

7 PR trends to follow for 2021

PR Daily

When it comes to content and building community, its essential to emphasize humanity, produce authentic video assets and lean on core values. Brand and communications leaders should be asking themselves: How is your brand relating to people’s actual psyches, emotions, and complexities?

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The risks and rewards of pursuing ESG priorities

PR Daily

Jessie Sitnick , VP of corporate and public affairs at Toronto-based Argyle , shared a wealth of tremendous guidance with Ragan’s Crisis Leadership Network members on the perils and benefits of pursuing an Environmental, Social and Governance (ESG) plan.

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Turning a negative perception issue into an opportunity

PR Daily

How the Entertainment Software Association’s “Game Generation” campaign helped the gaming industry shift the public narrative around video games. 8 for our Crisis Communications Virtual Conference ]. To build and strengthen the community.

The 3 biggest mistakes organizations make on day one of a crisis

PR Daily

Every day, communication professionals go to work with a rough idea of how the day will unfold. But on any given day, a crisis could blow your schedule to smithereens. Day one of this crisis will go much more smoothly if you’ve prepared for it. Every crisis is unique.

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How to measure the impact of communications during COVID-19

PR Daily

Many organizations have overhauled their master plans for outreach and engagement because of the crisis. It enables an organization to stay in touch with community stakeholders and participate in the conversation around an all-consuming crisis.

How PR pros see 2021 as a year of opportunity for DE&I

PR Daily

For communicators looking to push for change on inclusion and equity, here’s why the experts argue that attention must be turned inward. The community, the next generation are not allowing that anymore from companies.”

Purdah communication and resource rules

Stephen Waddington

Purdah places restrictions on government and public bodies during elections. There have already been two claims over the misuse of communication and resources. In a case last week the Government came under fire for spending public money on Facebook ads targeted at voters in marginal constitutions announced in September. Purdah covers civil servants of Government departments, local government, and the board members and staff of public bodies, and arm’s length organisations.

Crucial messaging advice to consider ahead of an unprecedented holiday season

PR Daily

What are the risk factors, and how can communicators help plan for the unexpected? 8 for our Crisis Communications Virtual Conference ]. The resurgent crisis has many organizations considering how to encourage employees to forgo the usual holiday festivities. “We’re

58 Communications and Public Relations Jobs Available Now

Media Bullseye

Check out these public relations jobs that have come across our desk recently. Supervisory Public Affairs Specialist , DC Dept. Manager, Operations Communications , DC Public Schools, Washington, DC. Communications Specialist with Center for Immunization Research , Johns Hopkins University, Baltimore, MD. Social Media Specialist , Northern Virginia Community College, Fairfax, VA – apply by May 29. Communications/ PR /Other Consulting Firms.

30 jobs in the PR and marketing world

PR Daily

See what else we have in our weekly professional pickings: Marketing and communications manager—Palladium (New York). Internal communications manager—NetApp (California). Corporate communications director—Entercomm, parent company of Radio.com (New York). Public affairs director—WeWork (Texas). Corporate communications associate—General Mills (Minnesota). Public relations coordinator—Baptist Memorial Health Care (Tennessee).

The 3 biggest mistakes in most crisis comms plans

PR Daily

I’ve seen a lot of crisis communications plans. Ninety percent of them get a couple of things right: They have a list of their comms team contacts, often with a phone tree so everyone gets called promptly when a crisis hits. They also lay out at least a few specific roles for the first comms team members who start working on the crisis. In a real crisis, time gets compressed. A crisis is a tough climate in which to operate. Crisis Communications

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Marriott, Norwegian Air and more announce layoffs; Target, other chains offer special hours for at-risk shoppers, and EU asks Netflix to slow streaming

PR Daily

Also: More than half of all employees are preparing for job cuts, a PR agency offers its wire service for free, the importance of executive communication, and more. How are you addressing COVID-19 crisis communications within your organization and with your employees?

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30 jobs in the PR and marketing world

PR Daily

It used data from the latest version of the 2018 Cost of Living Index from The Council for Community and Economic Research to compare the cost of goods and services in different cities across the U.S. which is headquartered there, seeks a marketing communications specialist. It summarizes the position: The Marketing Communications Specialist interfaces with key leaders and the sales force to ensure assigned projects and deliverables are executed seamlessly and on time.

An inside look at AARP’s rapid response team

PR Daily

It’s a great unknown that we’re all dealing with,” said Reshma Mehta, director of grassroots advocacy at AARP, at Ragan’s Speechwriting and Public Affairs Virtual Conference on March 25. “It’s Focus on your people and community first before anything else.”.

Pornhub donates 50k masks and offers free subscriptions, digital platforms and tech partner to share COVID-19 information, and Tony Awards postponed

PR Daily

It’s a good example of appropriate marketing during the crisis: Focus on your audience and their needs, and marry your marketing message with a CSR effort. When a global human crisis happens, it is up to everyone to work together to help support the community.

30 jobs in the PR and marketing world

PR Daily

RELATED: Join us for our Leadership and Executive Communications Conference ]. Cisco is seeking a communications manager for Japan in Tokyo. See what else we have in our weekly professional pickings: Corporate communications director—Entercom, parent company of Radio.com (New York). Public relations manager—Amazon (California). Communications director—City of Austin (Texas). Public relations and marketing director—Volunteers of America, Colorado (Colorado).

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Facebook bets on video with new tools, Twitter to shut down Periscope, and Ally Bank offers New Year’s babies $250

PR Daily

Hello, communicators: The Green Bay Packers, Milwaukee Brewers and Milwaukee Bucks have joined forces with Microsoft to create the Equity League, which the organizations call “a new impact investment division of venture capital fund TitletownTech”: . CRISIS LEADERSHIP NETWORK.

Crisis Management Lessons From Boeing’s 737 Max Disasters

PRSay

When two of Boeing’s new 737 MAX passenger jets crashed within five months of each other in late 2018 and early 2019, killing a total of 346 people in Ethiopia and Indonesia, the company faced the worst crisis in its 100-year history. Thought Leadership Crisis Communications crisis managemen

Brands donate to frontline workers, Yelp pauses GoFundMe effort after backlash, and Ralph Lauren to make 250k masks

PR Daily

Using the #WaffleHouseIndexRed, you can not only see where you can get your breakfast fix, but also, how certain communities are faring during the pandemic. RELATED: Stream our Crisis Communications Virtual Conference on March 31—without leaving your desk ]. Crisis response tips.

Pepsi’s new catchphrase, TikTok’s transparency report, and the best times to post on social media

PR Daily

for our Speechwriting & Public Affairs Conference ]. Through regular updates, we aim to give our community the opportunity to better understand the actions we take on their behalf and evaluate us based on up-to-date information. …

What Is Public Relations (PR)?

Doctor Spin

What is public relations (PR)? To add to this already long list, I’ve created a definition which I think work well today: PR (public relations) = strategic communication via owned and earned channels to establish and maintain beneficial relationships with influencers and publics. Here goes: Marketing vs. Communications Large companies often have a Marketing Department and a Communications Department 1. Communication is about two-way communication.

Brands can no longer be neutral

PR Daily

Pick almost any public affairs issue out of a hat and Richard Levick will not only share his unvarnished opinion but he will back it up with a passionate accounting of historical truths that make the listener a true believer.

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6 takeaways from the crises of 2020

PR Daily

The usual roundup of crisis stories from the past year—something of a tradition at PR Daily—feels a bit superfluous this year. The COVID-19 crisis, the social justice movement in the wake of the George Floyd murder and the presidential election pretty much sum up the year.

Announcing PR Daily’s 2020 Nonprofit PR Awards finalists

PR Daily

Children’s Health 2019 Beyond ABC Campaign Builds Critical Dialogue to Addresses Mental Health Crisis, Children’s Health. Community-Nonprofit Partnership. Crisis Communications Campaign. Public Affairs, Washington University in St. Digital Publication.

Q&A with Kivvit CIO Zach Silber on distilling data for their clients

NewsWhip

Zach is the Chief Innovation Officer at Kivvit, a national data-driven public affairs & strategic communications agency. Kivvit specializes in data-driven public affairs work, reputation management, and crisis communications.

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Dogs drive online engagement for UPS, Girl Scouts offer cookies with a message, and Facebook defends stance on political ads

PR Daily

The accounts’ continued high engagement numbers attest to the power of employee ambassadors and organically grown online communities. for our Speechwriting & Public Affairs Conference ].

30 jobs in the PR and marketing world

PR Daily

See what else we have in our weekly professional pickings: Director of communications, employee experience and community engagement—Transamerica (Colorado). Global senior internal communications manager—International Rescue Committee (New York). Communications specialist—Textron Systems (Maryland). Public relations manager—Amazon (California). Communications specialist—Intel (Oregon). Communications and public relations manager, Canada—Cisco (Canada).

30 jobs in the PR and marketing world

PR Daily

For recent college grads looking to move where opportunities flourish, here are openings in the top five cities: HCA Healthcare is looking for a communication marketing coordinator in Austin. Girl Scouts of America is in need of a communications specialist in Houston. Port San Antonio is on the lookout for a communications and events specialist. CoverMyMeds is searching for a public relations specialist in Columbus, Ohio.

PR Generalists versus Specialists: which will the future of PR require?

Media Bullseye

First, it was argued that specialization was definitely the way to go, since modern communications has become more complex, there is a need for specialization. This is particularly important because when communications professionals talk about this, they could mean one of two things. As talented as a PR pro was in message development and communications, it didn’t necessarily follow that the same person would have HTML skills too. Public Relations Feature

Announcing Ragan’s 2020 PR Daily Awards

PR Daily

The finalists in Ragan’s 2020 PR Daily Awards represent the organizations and communications teams behind the best communications campaigns, projects, initiatives and content from the past year. Campaigns, PR Events and Publications. Community Relations Campaign.

13 Fortunate Truths about PR

PR Matters

To stay relevant over time―as with any communications discipline―PR must evolve and address new challenges and developments [ Tweet Quote ]. The purpose of PR is genuinely unique , because it’s the only profession solely concerned with the protection and growth of an organization’s and/or individual’s reputation through credible communication [ Tweet Quote ]. A crisis is, by default, a reputation issue. Preparing all communications content.

Behind the Headlines With Travis Taylor

Cision

I’m going to push the boundaries of what clients expect from a public relations agency. Everything we do, from multicultural engagement and community building to corporate communications, reputation management and crisis communications, is built on the foundation of our “Brand PR” approach. Featured Influencers behind the headlines public relationsThe road to successful PR isn’t straight.

13 Truths About PR ? How Many Do You Believe In?

PR Matters

To stay relevant over time―as with any communications discipline―PR must evolve and address new challenges and developments [ Tweet Quote ]. The purpose of PR is genuinely unique , because it’s the only profession solely concerned with the protection and growth of an organization’s and/or individual’s reputation through credible communication [ Tweet Quote ]. A crisis is, by default, a reputation issue. Preparing all communications content.

The art of winning new business and crisis management: A Q&A with Clyde Group Partner Aubrey Quinn

NewsWhip

Clyde Group is a high-growth, PR & Public Affairs firm with a tremendous track record of success in Washington. Clyde Group does a fair amount of crisis work. Success metrics can be a sensitive topic in times of crisis.

Your next PR job awaits—here are 7 steps to prepare you

PR Daily

Similar to having a crisis communications plan in your back pocket for when the unthinkable happens, I’ve always been a proponent of keeping an up-to-date résumé, as well as current LinkedIn profile, online portfolio and active Twitter presence,” says Scott Kaminski, marketing communications and PR manager at Häfele America Co. “Take risks,” advises Janice Kapner , executive vice president of communications and community engagement at T-Mobile.