Critical Mention

NOVEMBER 7, 2019

Englander Knabe & Allen (EKA) is a strategic communications firm in Southern California that specializes in assisting organizations with reputation issues, media strategy and implementation. “Reputation management and crisis communications is something our firm is continually engaged in.

Communications 81

Communications Crisis Communications Media Crisis 81

Doctor Spin

FEBRUARY 14, 2024

Some organisations have Communications Departments for their public relations needs and some have Marketing Departments for their promotional needs. In this blog post, let’s look at the differences between public relations and marketing. It also involves crisis communication to mitigate damage to the company’s reputation.

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Landis PR

OCTOBER 11, 2023

We would like to know what questions you have for these strategic communications experts and our guest speakers from academia, technology and non-profit organizations. We’ll follow up after the conference in this blog with answers to your questions. Below is a list of some of the topics we’ll be discussing.

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Communications Conference Policies Internal 52

Prohibition

DECEMBER 9, 2021

Brands and businesses know how important it is to protect their reputation. In the midst of a crisis, reputations that have been so hard to build can be easily destroyed and the effects can be hard to undo. It doesn’t take much to provoke a crisis, sometimes just a simple mistake on social media can be enough.

Crisis 62

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Doctor Spin

FEBRUARY 22, 2024

PR professionals control the narrative, mitigate damage, and restore public confidence during a crisis. Through consistent and effective communication, PR can sway public opinion in favour of the organisation, enhancing its reputation and standing in the community. Source: Business Horizons 10 Coombs, W.

Publicity 52

Publicity Public Affairs Journalism Corporate 52

Doctor Spin

MARCH 19, 2023

If an organisation wants to improve its reputation or build stronger relationships with its stakeholders, influencers, and publics, it must make more conscious decisions about what to measure. For example, if an organisation decides to measure the number of media mentions, it signals that media coverage is crucial in building its reputation.

Measurement 52

Measurement Communications Wikipedia Social Media 52

Cision

DECEMBER 4, 2017

They even published a blog post explaining what happened to the developer responsible for the crisis who became popular as “team-member-1” on social media. We accidentally deleted production data and might have to restore from backup. Google Doc with live notes [link].

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Sword and the Script

OCTOBER 25, 2022

Heightened customer reputation, improvements to retain customers, reorganizations.”. Crisis interrupted. More and more crisis communication events that interrupt the general flow of work in our area.”. Importance of companies having a voice on social justice and other policy issues.”. Blended media. Giving voice.

Communications 126

Communications Crisis Internal International 126

Prohibition

JANUARY 14, 2022

What is a PR Crisis? A PR crisis is a negative story about your brand that threatens the reputation of your organisation, causes reputational damage, or negatively impacts sales or stock value. A crisis could be triggered by an accident, a serious error, or an inappropriate action. What is a PR Crisis Plan?

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ImPRessions - Crenshaw Communications

MAY 15, 2018

Facebook’s first instinct was to claim it was a victim of Cambridge Analytica’s mistake and to deflect with a series of privacy policy changes. Tesla didn’t issue a statement about the accident until four days later, with a blog post titled “What We Know About Last Week’s Accident.”

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Crisis Privacy Airlines Facebook 136

Landis PR

MAY 15, 2023

Note: This is a reposted blog by our Public Relations Global Network Partner, Michelle Lyng – Novitas Communications. For the original blog, please visit here. Look at your employee policies, hiring practices, CSR, and more. Get your own house in order first. How will our stakeholders react?

Company 52

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PR Conversations

JULY 5, 2017

Ironically, PR as a sphere has certain reputational problems itself. In my experience, employees from Communications department spend their lives performing the following functions: 1. Public relations professional strives to create a positive reputation for his/her client with the help of information materials. Copywriting.

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Infographics Corporate Policies Reputation 63

PR in High Definition

FEBRUARY 17, 2017

Since the elections in November, President Trump has publicly attacked over 60 organisations (and counting)—including Microsoft, General Motors, BBC, Boeing and Sony—putting marketing and PR teams on the defensive to protect their brand’s reputation and share prices.

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David PR Group

AUGUST 17, 2017

Delta left me unceremoniously stranded in New York City back in April — but that was a topic of a prior blog post. Also recently, a jury in Texas awarded a million dollars to a wedding photographer whose reputation was destroyed by an uppity couple. Businesses have rights on social media too. you can always reach out to me.

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Airlines Reputation Customer Service Social Media 54

MaccaPR

FEBRUARY 19, 2018

Every corporation that has multiple locations – franchised or company-owned (and CrossFit has over 13,000 affiliates worldwide) – must have a social media policy that guides remote employees and managers in what’s acceptable to share online. CRISIS LESSON #3: MONITOR YOUR OWN COMPANY’S SOCIAL MEDIA POSTS AS YOU MONITOR YOUR CONSUMER’S.

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Instagram Crisis Local Privacy 98

Waxing UnLyrical

JULY 3, 2013

People ask me about social media, SEO, websites, brochures, press releases, speeches, blog writing, PR, message strategies, sales, consulting…everything. Believe me: saying I specialize in writing doesn’t hurt me one bit. I receive no less bids regarding other work.

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MaccaPR

AUGUST 8, 2018

But when the flaws in the company's spokes-founder or spokes-celebrity come to light, such as with Subway spokesperson and now convicted sex offender Jared Fogel, a brand hanging by that single person’s reputation can tank. Even offenses in retrospect can hurt a brand.

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