Remove 2011 Remove Blogging Remove Customer Service Remove International
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Want Social Media Evangelizers? Be Social

Waxing UnLyrical

Be Social September 7th, 2010 Tweet Today BNET published my second post, focusing on how companies can use social media to turn customers into evangelizers. Who’s in customer service? I’m not a customer service “professional.&# Social media is a great way to start doing this. pts Settings.

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15 Up-and-Coming PR and Social Media Marketers to Watch

Communications Conversations

A North Minneapolis native, Tess excelled in her journalism program at Drake University, during which she presided over the Coalition of Black Students and interned in business development with The Integer Group and in marketing/group sales with Iowa Events Center. Simply put, she’s a hustler.

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Future of PR: 2020 edition

Stephen Waddington

He published a paper called PR 2020 on behalf of the CIPR in 2011 that examined the future of PR. Vuelio named this blog the best PR and communications blog in 2019. The report provides an international perspective on the challenges facing the PR business. It’s a work in progress. Let me know what I’ve missed.

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Bringing Open Community To Public Relations

Waxing UnLyrical

But the bottom line is, it’s VERY important for anyone in PR, whether internally or externally, to understand the messy dynamics of the Open Community around organizations. At the same time, internally, we can start thinking about what social media might help us achieve in terms of individual departmental goals (e.g. Lindy : Exactly.

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The “social CEO”: How AmFam’s Jack Salzwedel manages his social media profiles

Communications Conversations

I also serve as a liaison between his accounts and our Customer Service teams, should a customer or claimant reach out to Jack through social media. It’s why Jack realized long ago – 2011 to be exact – that he needed help. What’s been the impact internally and across the country with your AmFam agents and teams?

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10 Video Optimization Cures for Your Brand’s Ailing YouTube Channel

MaccaPR

Part 1 of a 2-part Special Blog Post. For a sense of how grave this condition can be for brands that should know better, consider two Procter & Gamble videos entitled: “CSDW 2011 Holiday Card” and “PGITI Feb 2011.” ” Let’s say this together: Is there a YouTube Doctor in the House?

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Change Agent Spotlight: Marketer Proves Inbound Marketing Success in Manufacturing

PR 20/20

A: I was first exposed to inbound marketing working at a small marketing agency from 2009 until 2011. Then, we secured a big win: Someone in Africa saw an article that we posted on our blog, contacted our sales person for that region, and mentioned the blog. Q: How did you communicate the new digital direction internally?