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Brand crisis research: vaccine mandates, Striketober, & misinformation

NewsWhip

Nicholson explains that in 2016 “outright false stories were going viral” and now it has become harder to identify. First person perspectives, specifically those published by VICE, traveled around the social web more often. Rising audience-side misinformation. Certain pieces about worker strikes also resonated more than others.

Crisis 78
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6 Best Practices for Identifying and Reacting to a PR Crisis

Cision

He concludes that the trendy, less traveled social media channels aren’t as important to PR professionals as Facebook, Twitter, YouTube and blogs. In The New Rules of Marketing and PR , David Meerman Scott argues that social media and web publishing have forever changed the PR profession.

Crisis 120
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Remakes & Remixes: Replicating Successful Digital PR Campaigns

Buzzstream

This piece is a remix: Unicorn League is a piece we created for Sage, which sadly is no longer live on the web (like much of my work). We’re travelling a considerable distance back in time now, but hopefully you’ll forgive me, I promise it’s a pretty great example. Now let’s take a look at remixes. I’m like a broken record, huh?

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August Publisher Rankings

NewsWhip

It’s too early yet to see if this is a trend, due to the fact that engagement does tend to drop in the summer as people travel and head to the beach, so it’s something we’ll keep an eye on in the coming months. This analysis includes English-language content from publishers, ranked by Facebook likes, shares, and comments to their web content.

Viral 138
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Twitter, Photos and Your Crisis Communications

Melissa Agnes

The risk: A picture is worth a thousand words and at the speed at which a Tweet travels the web, a negative picture can cause a lot of damage to your organization – fast! So, what does this mean for your organization in terms or risk and crisis communications opportunities?

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3 Steps to Equip Your Company Blog for the Road Ahead

Cision

We see it every day: fast food chains challenge devotees to gather retweets for “ nuggs ,” personal care products advocate for women’s equality and airlines get called out — for both successes and major fails — in viral videos. Many consumers don’t just want to buy a product; they want to buy-in to a tribe. Map Your Destination.

Blogging 215
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A critical review of Excellence Theory in an era of digital communication

Stephen Waddington

This is not the case in the era of the social web and I would argue never has been. In The Social Media Manifesto[ix], Jed Hallam summarises how messages travel in networks and how thanks to the Internet and social networks this effect is multiplied and messages spread widely and at speed.