PRSay

JULY 10, 2019

Let me share an experience that a few of you can relate to and what it taught me. You know the feeling when a sudden crisis hits. A kind, unknown fellow traveler had turned it over to the airline. Michael Smart teaches PR professionals how to dramatically increase their positive media placements. But it wasn’t there!

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Pitching Travel Airlines Writing 137

PRSay

NOVEMBER 2, 2017

This provides an opportunity to build upon the individual experience and transition to reputation management and crisis communications, all the while having students emphasize how the brand plays into the narrative surrounding a corporate or personality crisis. She is a public affairs and media consultant based in Washington, D.C.

Communications 120

Communications Case Study Training Reputation 120

Landis PR

JANUARY 5, 2023

Yet it can erode in a moment, such as it has for the airline Southwest – previously known for great customer service – cancelled 15,000 flights over Christmas. Public trust is perhaps your business’s most valuable commodity. It takes time to build, and it takes effort to maintain.

Communications 52

Communications Airlines Internal International 52

Sword and the Script

MAY 23, 2017

Sizing up or prioritizing responses in crisis communications. See these related posts: Media Relations: Proven Ways to Get More Out of It. Larger companies have so much coverage – an airline for example – that it would take teams of people clipping newspapers in Maine to monitor. The short answer is: it depends.

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SEO Tools Engineering Web 65

Sword and the Script

NOVEMBER 7, 2023

AI hunts bias in a new “media war room” by Israeli startup Propel Propel, an Israeli startup that’s building out an all-in-one PR platform, has packaged its software into an offering it’s calling the “Media War Room” that leverages AI for managing crisis communications. Other tools have offered coverage spikes for years.

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Employee Software Survey Tools 136

Presspage

NOVEMBER 10, 2017

The recognition of Miami International Airport was long due even before it responded to the Irma crisis. Hereford Award The ACI-NA is the industry's main association whose member airports cater to more than 95 percent of the domestic and virtually all the international airline passenger and cargo traffic in North America.

Internal 0

Internal International Industry Infographics 0

MaccaPR

JANUARY 6, 2015

Each post brings you marketing lessons drawn from brands like General Mills, Target, Procter & Gamble, Beats By Dre, Dove, Mentos, Apple, Samsung, Kmart, Verizon, Ben & Jerrys, Burger King, Charmin, Southwest Airlines and Under Armour.

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Blogging Wikipedia YouTube Content Marketing 48

Stuart Bruce

OCTOBER 30, 2014

Stuart Bruce speaking at the IATA Crisis Communications in the Social Media Age conference. (c) This morning I gave a keynote at the global ‘Crisis Communications in the Social Media Age’ conference in Istanbul. She will be media neutral. c) Donald Steel. In democracies governments answer to the people.

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Crisis Communications Transportation Conference Social Media 148