PR Lessons From The Bungled Equifax Crisis
ImPRessions - Crenshaw Communications
SEPTEMBER 20, 2017
Public relations people like to talk about anticipating or “getting in front of” a crisis; in fact, for a taste of a real-life crisis simulation, check out this stress-inducing story by The New York Times ‘ Sapna Maheshwari. And what can we learn from how Equifax handled the crisis? How did it escalate?
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