ImPRessions - Crenshaw Communications

JANUARY 11, 2023

Another important aspect of PR is crisis management, and ChatGPT can help in this area as well. The model can be trained to quickly generate responses to common questions or concerns that might arise during a crisis, allowing PR professionals to respond quickly and effectively.

Crisis Management 170

Crisis Management Crisis Exercises Training 170

Melissa Agnes

APRIL 16, 2018

I recently received the following comment on a post I shared to social media: Sometimes it’s just hard to start talking about crisis preparedness because no one wants to be involved in a negative event. Gaining internal buy-in from the right people to implement a crisis ready culture can sometimes feel like an uphill battle.

Internal 133

Internal International Crisis Exercises 133

Melissa Agnes

APRIL 17, 2017

I recently published a video discussing the best way to train your staff to be crisis-ready (hint: it’s by conducting a crisis simulation). At the end of the video, I invited viewers to ask me questions so that I could help them – and you – prepare and conduct a successful exercise. Take a look!

Crisis 165

Crisis Crisis Management How To Exercises 165

Melissa Agnes

MARCH 13, 2018

If you follow my work, then you know that helping organizations become crisis ready is not just what I do professionally, but it is one of my biggest passions. The typical act of crisis preparedness looks something like this: An organization tasks a department or small team of people to create a crisis management plan.

Crisis 179

Crisis Crisis Management Brand Branding 179

Melissa Agnes

MARCH 6, 2018

Becoming crisis ready is a process. Fortunately, there’s a method to this process that can take any organization, of any size, type, and industry, from their current level of crisis readiness, straight through to building an invincible brand—which, as you know, is the ultimate benefit of being crisis ready.

Crisis 172

Crisis Crisis Management Handbook Viral 172

PRSay

JUNE 23, 2021

Preparing for these increasingly sophisticated threats and containing the damage when attacks occur requires a level of experience and expertise beyond that of a company’s day-to-day crisis team. Build a dedicated cyber-crisis team. Exercise regularly. Here are six things to think about: 1. Make key decisions ahead of time.

Crisis 146

Crisis Insurance Insurance Exercises 146

Melissa Agnes

FEBRUARY 16, 2016

Crisis communication is one of the most important aspects of your crisis management. In fact, whom you communicate with in a crisis, along with when and how you communicate with them, can mean the difference between successful crisis management and crisis management failure. Let me explain.

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Crisis Communications Crisis Communications Crisis Management 193

Melissa Agnes

SEPTEMBER 9, 2014

While your team gets to the route of the problem, the clock continues to tick and the news of the crisis continues to spread. Put the crisis to bed as quickly as possible, while suffering the least amount of negative repercussions to the organization’s reputation and bottom line. The reality is that a crisis is a nightmare.

Crisis 222

Crisis Crisis Management Engineering Exercises 222

Melissa Agnes

APRIL 11, 2018

Unfortunately for Facebook, the Cambridge Analytica crisis it is now managing is the direct result of an issue that went mismanaged for years. But the thing is, this crisis was predictable. This crisis was foreseeable. Inevitable, even, and a matter of “when”, not “if”. What risks are you currently blind to?

Crisis 160

Crisis Crisis Management Policies Privacy 160

Melissa Agnes

AUGUST 29, 2016

The question was: “Is there a secret formula for ensuring our crisis team remains calm in a fast-paced, high profile crisis?” Not to mention that, as a study recently confirmed, stress is contagious , which makes it even more important to effectively manage in a crisis. ” Good question.

Crisis 154

Crisis Crisis Management Crisis Communications Training 154

Melissa Agnes

FEBRUARY 8, 2015

Welcome to episode #036 of The Crisis Intelligence Podcast, with Melissa Agnes and Garth Rowan. Crisis simulations are an amazing way to test your crisis plan and strengthen your team’s crisis communication skills. That said, I often get asked questions like “how do I conduct a crisis simulation?”;

Crisis 165

Crisis Exercises How To Crisis Management 165

Cision

AUGUST 30, 2016

Yet, this is our world today and our “new normal” as communicators and crisis management teams. And, that they are fully briefed on their role within your crisis plan. Heck, bust this thing out and use it as a team-building exercise. Crisis Comms Webinar Today: Want to learn more about crisis communications planning?

Crisis 220

Crisis Crisis Communications Crisis Management Exercises 220

Reputation Us

JULY 26, 2019

Enhance your reputation by putting the crisis plan to the test ahead of time to ensure your organization is prepared and resilient. Tabletop crisis scenario exercise. Prepare your crisis task force by practicing how/if/when/to whom to communicate during a crisis. Crisis simulation. Contact us!

Crisis 60

Crisis Crisis Management Exercises Reputation 60

Melissa Agnes

NOVEMBER 10, 2014

Don’t think your crisis plan has blind spots? Let me throw three common crisis scenarios at you and you can reflect on whether or not your team is prepared for each of them – and don’t assume you know the answer, actually go and find out! Who should be involved in this exercise? Crisis Preparedness'

Crisis 203

Crisis How To Exercises System 203

Melissa Agnes

JANUARY 5, 2015

In fact, as we saw with the Sony crisis in December, these risks and threats are only bound to grow – as are today’s crisis management challenges. So why not lead into 2015 on a crisis-intelligent note? 3 absolute must-do’s to help make your 2015 crisis-free. But let’s not be fooled.

Crisis 133

Crisis Crisis Management Exercises Customer Service 133

Melissa Agnes

APRIL 11, 2016

Information silos can trigger issues and handicap your crisis management. True crisis preparedness requires more than a plan, it requires the right corporate culture. Conduct team building exercises that are cross-departmental. Part of ensuring the right corporate culture means adapting the right mindset.

Crisis 100

Crisis Crisis Management Exercises Corporate 100

Melissa Agnes

FEBRUARY 3, 2015

Can any organization be a crisis communication pro? Being crisis-ready, crisis-intelligent, isn’t a mysterious quality that only a few people or organizations possess. So what would it take for your organization, your team, to be considered a crisis communication pro? Absolutely, why not? Prevent the preventable.

Crisis Communications 169

Crisis Communications Crisis Communications Crisis Management 169

Melissa Agnes

OCTOBER 10, 2014

having a blast putting City officials through a simulated earthquake exercise. From The Crisis Intelligence Blog. How To Meet the Demand for Real-Time Communication in a Crisis. The Crisis After The Crisis. This week’s episode of The Crisis Intelligence Podcast. Crisis Management Resources'

Crisis Management 191

Crisis Management Crisis Exercises Resources 191

Melissa Agnes

JANUARY 5, 2015

In fact, as we saw with the Sony crisis in December, these risks and threats are only bound to grow – as are today’s crisis management challenges. So why not lead into 2015 on a crisis-intelligent note? 3 absolute must-do’s to help make your 2015 crisis-free. But let’s not be fooled.

Crisis 100

Crisis Exercises Customer Service Training 100

Reputation Us

JUNE 23, 2019

So how does a company handle a corporate crisis in today’s world? Two years ago, Forbes published its “ 13 Golden Rules of PR Crisis Management.” We’re rethinking corporate crisis. We say “ Crisis Management is 99% preparation; 1% execution.” CRISIS SIMULATION.

Corporate 74

Corporate Crisis Management Exercises Crisis 74

Cision

MARCH 1, 2016

Crisis communication is an important aspect of most PR roles. In the Journal of Marketing Management, a group of British researchers write that crisis communication has “implications for brand equity and consumers’ purchase intentions.” So we may be in “crisis” far more often than we are in crisis.

Crisis 120

Crisis Crisis Communications Journalism YouTube 120

Melissa Agnes

NOVEMBER 10, 2014

Don’t think your crisis plan has blind spots? Let me throw three common crisis scenarios at you and you can reflect on whether or not your team is prepared for each of them – and don’t assume you know the answer, actually go and find out! Who should be involved in this exercise? Manufacturing / Production.

Crisis 100

Crisis How To Crisis Management Exercises 100

Burrelles Fresh Ideas

JANUARY 16, 2024

While leveraging influencer partnerships brings numerous advantages, brands must exercise responsibility throughout the process. Authenticity is critical in crisis management Authenticity becomes particularly crucial in times of crisis. During a crisis, being honest and transparent is paramount.

Crisis 85

Crisis Airlines Crisis Communications Social Media 85

Melissa Agnes

MARCH 21, 2018

Teaching students what it means to be crisis ready, and providing them with the fundamentals of crisis readiness that they can then bring forth with them into the workforce, is one of my greatest passions. Each time I was reading Crisis Ready , I was bookmarking pages and using my highlighter. Crisis management.

Course 56

Course Crisis Crisis Management Exercises 56

Presspage

MAY 6, 2017

Most communicators expect to have to deal with a crisis situation at some point in their career. Yet predicting how a crisis will rear its ugly head is incredibly difficult. Following the crisis, CSUSM put every member of the crisis team, including the four key members of the PR department through crisis management training workshops.

Crisis 92

Crisis Crisis Management Crisis Communications Training 92

PRSay

MARCH 23, 2018

In corporate settings, outside crisis management experts can use their mental and physical distance from a crisis to see it clearly. Similarly, companies can anticipate many of the resources they’ll need if a crisis strikes. The middle of a crisis is the wrong time to find the right resources. Find your allies.

Corporate 107

Corporate Communications Crisis Management Crisis 107

Melissa Agnes

OCTOBER 10, 2014

having a blast putting City officials through a simulated earthquake exercise. From The Crisis Intelligence Blog. How To Meet the Demand for Real-Time Communication in a Crisis. The Crisis After The Crisis. This week’s episode of The Crisis Intelligence Podcast. Welcome to this week’s #CrisisRoundup!

Crisis Management 100

Crisis Management Crisis Exercises Corporate 100

PR Conversations

MAY 1, 2017

The following is the result of our subsequent shared musings concerning the impact of crisis situations on the health and well-being of public relations practitioners. In an ongoing crisis, operating on adrenaline for a prolonged period of time can be – and is often – physically and mentally harmful.

Crisis 63

Crisis Crisis Management Leadership Training 63

PRSay

APRIL 8, 2020

Executives around the globe are facing a daunting task: leading their teams and organizations during the COVID-19 crisis. During any crisis, the well-being of employees is always paramount, especially now, as both health and budgetary factors are colliding.

How To 190

How To Crisis Employee Resources 190

Melissa Agnes

FEBRUARY 15, 2015

Welcome to episode #037 of The Crisis Intelligence Podcast, with Melissa Agnes and Trushar Barot. In the second half of last year, BBC World News decided that they wanted to position themselves as a voice of credibility and leadership in this global crisis. A world news organization wanted to help fight the crisis of Ebola.

Crisis Communications 100

Crisis Communications Crisis Crisis Management Exercises 100

Melissa Agnes

OCTOBER 13, 2014

.’s Emergency Management Conference, where I put city officials through a simulated earthquake exercise. Using Agnes + Day’s crisis simulation platform , the exercise simulated the digital noise that is a guaranteed result of any crisis or emergency today. in real-time, become an issue? Cyber attacks.

Crisis Management 228

Crisis Management Crisis Exercises Crisis Communications 228

Cision

AUGUST 9, 2016

In this interview, Brandon shares why brands shouldn’t focus too much on competitors, how to streamline your pitches to journalists and how social media can help your brand in a crisis. What role does social media play in reputation and crisis management today? I like to put my reporter hat back on for a client crisis.

Crisis 0

Crisis Reputation Study Social Media 0

Melissa Agnes

OCTOBER 13, 2014

.’s Emergency Management Conference, where I put city officials through a simulated earthquake exercise. Using Agnes + Day’s crisis simulation platform , the exercise simulated the digital noise that is a guaranteed result of any crisis or emergency today. in real-time, become an issue? Cyber attacks.

Crisis Management 100

Crisis Management Crisis Exercises Crisis Communications 100

Prohibition

DECEMBER 17, 2021

When a crisis hits the news, we are reminded of a valuable lesson: that companies and businesses often have to act fast in order to prevent further damage from taking place. Crisis communications is an important aspect to tackle as a business owner. This guide is written to assist in every aspect of crisis communication.

Crisis Communications 62

Crisis Communications Crisis Communications Crisis Management 62

Reputation Us

MARCH 4, 2019

Working strategically across initiatives, a third-party reputation management company conducts a full company reputation analysis—at the same time they work to develop a proactive response framework. This is an exercise that frankly should not be performed internally by the company, but rather outsourced.

Reputation 79

Reputation Employee Case Study Survey 79

Melissa Agnes

MAY 14, 2015

This is also a book that I recommend to crisis leaders – as well as leaders of every kind. If you’re interested in learning more, I had Nick on my podcast earlier this year to discuss how to master your body language for crisis leadership. If you haven’t yet listened to this conversation, I highly recommend you do so.

How To 185

How To Crisis Management Crisis Exercises 185

Reputation Us

MARCH 4, 2019

Working strategically across initiatives, a third-party reputation management company conducts a full company reputation analysis—at the same time they work to develop a proactive response framework. This is exercise that frankly should not be performed internally by the company, but rather outsourced.

Reputation 60

Reputation Employee Case Study Survey 60