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10 Must-See Presentations at #CMWorld 2016

Beyond PR

The good news: This session by Vertical Measures CEO Arnie Kuenn will show you how to drastically increase your organic traffic with a Content Gap Analysis. How to Use Customer Service and Community to Create Killer Content. Marketers are in the business of creating content that converts customers. – 11:50 a.m.

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The Extra Mile PR Strategy: Wow Your Customers

Doctor Spin

A family staying at the Ritz-Carlton on Amelia Island, Florida, experienced the hotel’s customer service when their son’s beloved stuffed giraffe, Joshie, was accidentally left behind. Stuffed giraffe shows what customer service is all about. Ritz-Carlton. 2012, May 17). link] Nordstrom. 3 Nordstrom, Inc.

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The Updated Media Monitoring Module by Agility PR Solutions is a Solid Tool for the Price Point [Product Review]

Sword and the Script

Later, in 2016, the Agility platform was divested to Innodata as part of a ruling by the DoJ, when Cision acquired PR Newswire for $841 million in 2016. Cision kept the press release distribution service, while Innodata, then operating as MediaMiser, got the Agility media database and the media monitoring solution.

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Let the Cision® Communications Cloud® Work for You

Beyond PR

Any dashboard analysis can be filtered in real-time by an unlimited number of custom fields, by region, by medium and all other filterable data points available. Jason Edelboim is President of Cision Americas, where he oversees sales, customer service and operations for the U.S.,

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Meet PR’s New Best Friend: Data

PRSay

If data is communication fuel, analysis is the racecar that gives it purpose. According to Cision’s State of the Media 2016 Report, 42 percent of reporters said communication professionals could improve their media relations by providing “information and expert sources.”. Data Closes Deals. After all, no two audiences are the same.

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PR and Marketing: Embrace All Data Sources to Drive Business ROI

Shift Communications

This mindset ignores more cutting edge analysis such as customer journeys, and even more “traditional” marketing funnel aspects related to PR. Data analysis skills , starting with Excel skills and moving beyond to basic statistics for things like standard deviation, are not in the humanities/English major toolkit.

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How to Write a Press Release That Converts

Beyond PR

Are you providing advice or analysis? HubSpot reported in 2016 that 43 percent of readers skim online content. Steven D’Adamo is a client services representative for Cision. His areas of interest include the written word, customer service, and content marketing. What is the news announcement? Use multimedia.

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